Patients
Reviews of Smart Care - zubní klinika a Ortodoncie.
Prague, Czechia. 191 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Michaela, Dr. Lucie named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
4/10Baseline 4: tourist support offered. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Michaela
- Partners with leading laboratories for high-quality restorations
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 191 reviews
I had my first dental hygiene appointment at Smart Care and I must say that I was thrilled. The hygienist, Ms. Hana Nguyen, was very thorough, explained everything to me in advance, and was extremely considerate throughout the entire treatment. The procedure was painless, yet my teeth are perfectly clean and smooth. I also appreciate the pleasant environment of the clinic – modern, clean, and cozy…
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– and the friendly approach at the reception.
Reply from the clinic
Hello, Thank you very much for your kind review and compliment. We are glad that you felt comfortable with us and that you were satisfied with the course and result of the treatment. Smart Care Team
Miss Hanka Nguyen is a very, very nice dental hygienist 🫶 …
Reply from the clinic
Hello, thank you very much for your kind feedback. Smart Care Team
Probably few people can say that they look forward to going to the "dentist". I do. Perfect and comprehensive care during all the procedures I have had at the clinic. The friendliness and friendly behavior deserve more than 5 stars :) Thanks to everyone and special thanks to Dr. Kubický and of course Hance Nguyenová.
Reply from the clinic
Hello, thank you very much for your wonderful feedback and we are glad that you were satisfied. We look forward to your next visit. Smart Care Team
Both sons are in the care of Smart Care. I have been extremely satisfied from the first moment. They took the boys into my care, even though they were rejected everywhere, saying they were too young. Thanks to this, they were able to intervene in time and my son avoided an operation that would have awaited him later in life. The approach is great, we always go on time, everyone is pleasant, kind…
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and professional.
Reply from the clinic
Hello, thank you for your positive feedback. We are very pleased that you contacted us and that we were able to help prevent more complex procedures with timely care. We greatly appreciate your trust and praise for our team. We look forward to your next visits. Smart Care Team
Very nice, kind and skilled doctor, she works carefully and explains everything, I am completely satisfied, I recommend her.
Reply from the clinic
Hello, thank you very much and we are glad that you are satisfied with us. We will look forward to your next visit. Smart Care Team
I rate orthodontics. If you want precise work and an individual approach, go elsewhere.
Reply from the clinic
Hello, We have tried to contact you, but unfortunately without success. We would be happy if you would contact us at [email protected] so that we can get more information about your experience. We care very much about the satisfaction of our patients and we will be happy to personally check the situation. Smart Care Team
I can only praise the clinic and all the staff. I was more than satisfied with the treatment provided. The environment is very pleasant, the equipment is highly modern. The work and approach of Dr. MDDr. Trtíková is absolutely professional. I have never encountered such high-quality treatment before. I definitely recommend the clinic.
Reply from the clinic
Hello, thank you for your kind feedback and recommendation. We really appreciate your trust and are glad that you were satisfied. We look forward to your next visit. Smart Care Team
I go to Ms. Hance Nguyen for dental hygiene and I am most satisfied with her. She is very nice and always does my dental hygiene perfectly. Great attitude and quality in one😊 overall the clinic is very nice and everyone has a very professional attitude👍🏻 …
Reply from the clinic
Hello, thank you for the nice review and we will take your compliment into account. We are glad that you are satisfied with the care and approach of our team. We look forward to your next visit! Smart Care Team
For me, the most professional care. Excellent hygienist Eliška Peroutková.
Reply from the clinic
Hello, Thank you very much for your kind feedback. We are very happy that you were satisfied and we will definitely pass on your compliments to the hygienist. We look forward to your next visit. Smart Care Team
Smart Care has a very pleasant and clean environment. Easy access to public transport.
Great experience from the beginning with dental hygiene. Professional approach, precise work and pleasant environment. Especially great communication with Mr. Červinková and Mr. Peroutková. I always enjoy coming back for treatment.
Reply from the clinic
Hello, Thank you very much for your words and the trust you have in us. We look forward to your next visit! Smart Care Team
Disaster, terrible attitude towards the patient, they just want money, unprofessionalism, I don't understand how they can run their business like this
Reply from the clinic
Hello, thank you for your feedback. We are sorry that the evaluation took place even though you are not our registered patient, and you are evaluating a treatment that was not directly yours. In this particular case, the patient, whose treatment is concerned, fundamentally did not follow the recommended procedure, which has an impact on the final effect and was warned about this several times. We value high-quality care and an individual approach to our patients and we always look for a way to satisfy them. In this matter, there was also a personal apology from your side, which we appreciate, but we are even more sorry that you left this evaluation. Smart Care Team
Incredible dentists and hygienists. Bara did such an amazing job cleaning my teeth. I am beyond happy with everything I've had done with them.
Reply from the clinic
Thank you very much for your kind feedback. We are delighted to hear that you were satisfied with the care provided, and we will be sure to share your compliments with Bára. Smart Care Team
Amazing smiling people, beautiful pleasant environment. They are truly experts, they explain everything, support and the fear quickly disappears. All in an incredibly excellent atmosphere. I never knew or imagined that a visit to the dentist could be at such a high level.
Reply from the clinic
Hello, thank you very much for your feedback. We really appreciate your words. We try to combine expertise with a human approach - and we are glad that it is known. Smart Care Team
Very nice, kind workers. Nguyen Hanka is very kind and considerate. Refreshments are offered, tea, coffee and clean water. Tidy. I am very excited, it is amazing and I never want to leave them.
Reply from the clinic
Hello, thank you for your kind review! We really appreciate your satisfaction and are glad that you felt comfortable with us. Smart Care Team
I visited the clinic based on a recommendation. The staff was pleasant and professional. I was very satisfied with the care. I definitely recommend it!
Reply from the clinic
Hello, thank you very much for your visit, we are glad that you were satisfied with the care and we look forward to meeting you again. Smart Care Team
Everything was fine, the coffee in the waiting room was great.
Reply from the clinic
Hello, we are glad that you were satisfied and that the coffee in the waiting room made your time more pleasant. Smart Care Team
Went to get my teeth checked after two years of not getting any dental care . I was greeted very gracefully by the people there, very warm environment, and the professionalism was top notch . Will definitely be going again :)
Reply from the clinic
Dear Mr. Liron, thank you very much for taking the time to share your experience. We are pleased … More
Kind and helpful staff from reception to the surgery 👍 …
From the employee's perspective, I can say that I have encountered completely undignified behavior. At first, they behave nicely, but then you find out that the Manager has absolutely no respect for other people and does not value her …
Reply from the clinic
This review does not come from our patient, but from a former employee with whom we terminated our cooperation during the probationary period. The reason was repeated violations of the values and standards of decent behavior on which our … More
I was in Prague for only a week when my retainer completely ripped. I went to smart care, explained them the situation and they immediately helped and solved the problem. They were super kind and fast. It was a great service and I definitely recommend them :)
Reply from the clinic
Dear Mr. Otten, thank you so much for your kind words! We’re truly happy we could help you during your stay in Prague. It means a lot to us to know that you felt well taken … More
Dental hygiene is great. The hygienist I go to is very nice and I appreciate the care she suggested and I feel an improvement. The receptionist is also very nice and helpful. The price for students is 1900 which is not exactly cheap but the price-quality ratio is good so I will definitely continue to go.
Reply from the clinic
Hello, Thank you very much for your feedback. We are glad that you are satisfied with … More
I commend the Smart Care dental clinic for their professionalism and excellent service. I have been visiting the Orthodontics and Dental Hygiene departments at the clinic for a long time and I always leave with a good feeling. The entire …
Reply from the clinic
Hello, Thank you very much for your kind words and the long-term trust you have placed … More
Professional services, a nice and modern environment and an individual approach make this place an exceptional medical facility. I recommend it, I am satisfied. 🦷🪥 …
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