Patients
Reviews of Shiny Smile Aesthetic Dental Clinic.
Surabaya, Indonesia. 199 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Lina, Dr. Lily named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Lina
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 199 reviews
I got braces, I am very happy with the results.
Got braces at the age of 12, it was really fast, the results were visible within 1 month 😍 …
The treatment at shiney clinic is very good and nice for the nurses and doctors are also very good
I'm so happy I finally had my teeth scaled at Shiny Smile with Dr. Maya. The service and treatment were very neat, thorough, and painless. Highly recommended for friends in Surabaya who need proper, fast, and meticulous dental care. Thank you, Dr. Maya, for your great service. Peace and grace.
Top. Great service and the doctor is very helpful and experienced.
The treatment was excellent, and the service was very good, the staff were very friendly. I happened to have my teeth filled, so for my friends, don't hesitate to stop by Shiny Smile, it's guaranteed to be very satisfying and trustworthy.
The doctors are very informative, kind and patient....thank you, doc.
I just had a pin filling treatment with Dr. Lily, the results were good.
Highly recommended. I had excellent dental fillings, dentures, and root canal treatment with Dr. Maya. The admin was also very responsive and coordinated. Thank you, Shiny Smile Dental Clinic.
The treatment was good. The service was friendly. The clinic was clean and comfortable. Doctor Lily was disciplined and kind.
Recommended... the results are good, attention to detail is paid, my child is also comfortable with the friendliness of the doctor 👍 …
I've had braces for 1.5 years and the results are great❤️
The young doctor was incompetent. He was told to put braces in, but they came off, and how could they erode your teeth? It's expensive, but it only damages your teeth, it's pathetic. l
Reply from the clinic
We apologize for the inconvenience. If you have any complaints, please contact us directly via WhatsApp. Your complaint in the review gives the impression that every brace that comes off at our place is expensive, damages your teeth, and is done by a young doctor. This can lead to misunderstandings. Let us clarify this. If the braces are installed at our clinic, Shiny Smile, they are done by an ORTHODONTIST (with 27 years of experience) directly, not by a young doctor. And if the braces are installed from the start at our clinic, then every brace that comes off will be installed FREE of charge. Because it is the responsibility of our ORTHODONTIST. If you are charged a fee, it means that your braces were installed outside our clinic, NOT in our clinic. The work was done by the doctor on duty at that time. Therefore, there will definitely be a fee, especially if your braces come off up to 3 pieces. We have to remove all the wires and rubber to reinstall the loose brackets. Braces installed outside our clinic are NOT our responsibility to reinstall them FREE. And the problem with the eroded teeth is not to damage them, but to remove the glue residue. So that the loose brackets can be reattached. Regarding the cost, we will definitely inform you up front, before reattaching the loose brackets. So if you have any objections regarding the cost, you can immediately inform us upfront, before the braces are reattached. Because we also don't dare and cannot possibly force our services on patients, if the patient objects to the cost. Once again, you can convey any complaints to us via WhatsApp. We are very open to that.
Excellent, comprehensive, and detailed service, perfect for finding a comprehensive dental clinic all in one place. I had braces fitted by a specialist and regular check-ups, so my progress was monitored throughout the treatment, and the results met my 3-year release target.
Doctor Maya was friendly and kind, and her explanations were easy to understand. Dr. Lily's braces were completed a year ago, and the results are satisfactory. 😍👍🏻
Reply from the clinic
Thank you, Natasya, for visiting and entrusting your care to Shiny Smile Dental Clinic. And thank you for your five-star review. We look forward to your next visit. 😊🙏🏻
The braces installation here is good, friendly and clean, fast response in responding to patients.
During the installation of braces at the clinic, the treatment from the doctor was very good and the results were also very good and neat, according to expectations.
I had braces installed here from March 2024 and they were removed in July 2024. The results were very satisfying.
Installing braces here works great and the results are great
After getting braces at Shiny Smile, my teeth are perfectly straight and beautiful. Highly recommended🫶🫶 …
Getting braces here is super worth it and the doctor is very competent, I didn't feel like my teeth were smiling at first, but during the treatment here I was very satisfied with the results! Thank you, shiny smile, you didn't go wrong choosing dental care here 💖 …
I got braces at Shiny Smile Clinic and I think it's really good, the price is also affordable, it's worth it.
The teeth cleaning (scaling) service was very good and the doctor was also friendly.
Install the bracket here, the results are good, according to expectations, recommended 👍 …
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