Patients
Reviews of Satu Dental Surabaya Gubeng.
Surabaya, Indonesia. 149 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Livi, Dr. Selia named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Livi
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 149 reviews
Very good service from the receptionist to entering the handling room.
First time scaling in Surabaya, comfortable place, friendly service, and communicative doctor
The service at Satu Dental is very satisfying. The doctor is friendly, explains dental conditions clearly, and the treatment process is comfortable. The clinic is clean and tidy, making patients feel more at ease. Highly recommended for those seeking professional dental care.🌟🌟🌟🌟 …
The place is cozy, comfortable & the doctor is very informative!
Nice place, good doctors and staffs, really recommended 👍 …
Trusted clinic, friendly and pleasant service, first time scaling so it wasn't painful and scary haha, I also got a lot of knowledge from the doctor
The service is really good, the doctor is detailed and patient
The service is good and the process is also fast👍🏻 …
The best dental clinic with the best service 👍🏻 Fast and friendly 👍🏻 …
My first time scaling here was recommended by a friend. All the staff are friendly, and the doctor is also friendly. I think I'll be coming back for future treatments.
First time scaling, the place is clean and smells really good, all the staff and doctors are friendly and Dr. Erika's explanation is very helpful, thank you One Dental
The service is excellent, with detailed explanations. They offer promotions on weekdays and weekends.🥰 …
The place is clean and comfortable, the service is also very friendly
Recommended dental care in Surabaya, friendly service, comfortable place, quite affordable prices 🥰 …
The service was good. As a newbie, the explanations were very clear and concise. The doctor and the service were all good. I recommend it.
The place is comfortable and very kid-friendly. The promotions are also not just any old thing, it's my first time coming here, it's worth it ☺️
First time to a dental clinic, I searched on Google and found insurance, so I finally tried this clinic. Wow, the service is excellent. The receptionist was very friendly and helped me a lot with the insurance. The place is very aesthetic. Because I had a scaling treatment, I was advised to have deep scaling because it was my first time. The doctor was also very open-minded when it came to any…
Read the rest of this review
problems with my teeth. During the procedure, I was comfortable, with a film on and a blanket provided. Keep up the good work 🥰
It's not a waste to set aside part of your salary for dental care, the treatment here is the best💚🤏🏻 …
The location is strategic in the city center, the place is comfortable, the doctor is friendly and explains in detail.
The place is comfortable and kid-friendly. The doctors and nurses are also really great.
The room is clean, the staff is friendly, but the doctor's upselling is so bad that it makes me lazy.
Reply from the clinic
Response from the owner Edited 4 months agoHello Ms. Imelda Tifany Hadley, Thank you for taking the time to provide your review and appreciation for the cleanliness of our clinic and the friendliness of our staff. We apologize if you felt uncomfortable with our doctor's service. We would like to inform you that the doctor explained and offered medical treatments according to the patient's dental condition, with the goal of optimally treating dental problems. Nevertheless, your feedback is important for our consideration and evaluation as we continue to improve the quality of our services in the future. Satu Dental is always committed to providing the best possible experience and service for every patient. Thank you for your trust and feedback.
The place is comfortable, aesthetic and very cozy, the facilities are good and the doctors are friendly.
All the receptionists, nurses, doctors are friendly, the service is good,
I've had whitening here twice, the place is really comfortable and the doctors and all the ladies are really nice ❤️
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