Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
Dr muhammet toka. The doctor was ok more fast then i was expecting
A beautiful and reassuring experience; the support and follow-up are excellent, with attentive and available staff. The clinic matches the images shown and seen on the website.
READ THIS BEFORE DOING ANYTHING WITH THEM I'm going to tell you about my entire experience with them. …
I love an experience with my teeth! Me and my husband got excellent experience and got the best smile! The stuff Dr. Mursel is very delicate, and takes his jibe very seriously and …
Amazing treatment and Very Very Very Happy with my New Teeth 🤩 Dr Mursel & Irem were very patient, warm and friendly with me and allowed me time to adjust in the process ❤️ Justin my interpreter was welcoming and friendly and helpful ❤️ All in All Excellent 👌 A trip worth taking 🙌🥳 Colette from the UK 🇬🇧 …
Spectacular clinic. Very knowledgeable and super friendly team. Truly top notch. I highly recommend it. And Ali, on top of that, is spectacular, very kind and professional.
It was a wonderful experience. The clinic is very pleasant, the doctor is very professional, efficient, and experienced in his work. Thank you to the entire medical team and especially to the very professional doctor.
Excellent dental clinic with a professional and welcoming team. Special thanks to Adnan for his attentive care, clear explanations, and kindness. Highly recommended.
STAY AWAY FROM THIS CLINIC The work I received was of poor quality, and they ignored my requests. …
⭐⭐⭐⭐⭐ Amazing experience at Saphire Dent – highly recommend! My mum and I travelled all the way from New Zealand to receive dental treatment …
Very happy with the treatment received, implants all done no pain. I will highly recommend this clinic to anyone.
Thank you dr,Yasenin for a great job and I want to say thank you to Jastin. He was helping me every appointment. Explains everything to me.
Excellent service, friendly staff, and the coordination between the airport, hotel, and clinic was punctual—everything was very quick. First day: x-ray, extraction, implants. …
The consultation was very quick and all procedures were painless. The staff was friendly 👍 Thank you so much to Emir for helping with the translation. I highly recommend him. …
I recently completed a full mouth restoration (26 Zirconium crowns) at Sapphire Dent, and the experience was life-changing. From the very first moment, the professionalism and technology used were outstanding. …
The experience with Saphire Dent clinic was a great one. Everyone I came into contact with behaved in an exemplary manner. I do not regret the decision to be their patient.
An amazing experience, very empathetic and patient doctors, focus on no pain procedures. I highly recommend this clinic to everyone,
Very good with Justin and Dr. Muhamey, their service was top-notch.
I am really satisfied with everything. I recommend that if you have a problem with your teeth, come to saphireDente.
I had an amazing experience, from the moment they picked me up at the airport to the time I was done. Coming from Canada this was my furthest trip of my life and pretty daunting but they made me feel comfortable from the moment I got into …
I scarcely know where to begin when describing my experience with Sapphire Dent; they have been nothing short of exceptionally helpful, supportive, and professional throughout. …
My experience with Dr. Mohammed Toka... spectacular! A serious and highly professional person. It's clear he has a wealth of experience, which is what it's all about. …
My name is José Luis Rodero. I'm from Spain and I needed to have an All-on-6 full arch restoration, both upper and lower. …
They were very kind and patient, we truly had a wonderful time. I thank the staff for their patience with our children, the doctor, and everyone else—thank you so much. Next time I'll have my mom and dad come, as they also need dental work. Thank you, thank you so much from the bottom of my heart.
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