Patients
Reviews of Salma Dental Care - Tiban Batam.
Batam, Indonesia. 39 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Salma Dental Care Tiban has a confirmed Singaporean repeat patient who praises Dr. Salista as very skilled. However, quality is doctor-dependent: substitute doctors have triggered serious complaints including extraction before anesthetic readiness and alleged tooth damage. The Tiban location serves western Batam residents and occasional cross-border visitors, but is not in the main tourist ferry corridor.
Authenticity
7/104.59 rating with 3 negative reviews and 2 mid-range across 39 is credible. One confirmed Singaporean repeat visitor (Yeo Cher Hwa) validates cross-border use. Dr. Salista cited positively by two independent reviewers including the Singaporean. Negative reviews are specific and plausible.
Treatment quality
6/10Dr. Salista praised for skilled braces and scaling across independent reviewers. Significant concern: one reviewer reports tooth extracted before anesthetic took full effect; another claims doctor broke patient's tooth. Quality appears highly doctor-dependent with replacement doctors underperforming.
Cleanliness
7/10Clinic described as clean and comfortable by majority. Children's play area available. 300k scaling appointment left tartar on back of teeth in one case. No systemic hygiene complaints.
Team
6/10Dr. Salista is the standout practitioner, confirmed skilled by both an Indonesian braces patient and a Singaporean repeat visitor. Replacement/substitute doctors have triggered 1-star complaints for poor technique. Admin staff generally praised as friendly.
Price value
7/10Scaling at 150k per person (2 pax for 300k) is competitive. Fillings reportedly cost 2 million IDR (flagged as expensive by one reviewer). Braces and dental spa available at affordable rates per majority.
Tourist suitability
5/10Confirmed Singaporean repeat visitor (Yeo Cher Hwa) who is specifically loyal to Dr. Salista. Tiban area is west Batam, not the main ferry tourist zone. Doctor substitution is a real tourist risk: the Singaporean visitor's negative visit was specifically due to getting a different doctor. Children's play area is a family convenience.
What comes up well
- Dr. Salista: confirmed skilled by Singaporean repeat visitor and Indonesian braces patient
- Braces progress visible within one month per multiple reviewers
- Children's play area in waiting room
- Affordable scaling at 150k per person
- Dental spa service available
Points to weigh
- Singaporean repeat visitor got poor service from substitute doctor; replacement doctors underperform significantly
- One reviewer reports tooth extracted before anesthetic fully took effect
- Another reviewer claims doctor broke patient's tooth during treatment
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 39 reviews
The place is great. And the service and doctors are also great. It's really great.
The place is comfortable, the doctor is friendly. I recommend getting braces here.
My first experience was very satisfying, the doctor was friendly and kind, you should definitely try it.
The service is really good, the doctor and assistant are friendly too🤩 …
The doctor is very friendly, the installation is safe, it doesn't hurt at all, 5 stars, check here 🫶🫶🫶 …
The clinic is comfortable, the doctors are nice, and the nurses are especially nice. It's definitely recommended👍🏻👍🏻 …
The doctor and staff were friendly, so we weren't too nervous during the scaling process. This was our first experience.
The doctor was friendly, the service was excellent, the work was fast, and the place was neat and clean. All in all, it's the best.
The service is very good, and the doctor is friendly, so it feels more comfortable to consult.
Excellent service. Friendly doctor and assistant. Recommended for anyone seeking dental advice.🤩 …
The doctor and his service are very friendly 🥹💖 …
The clinic is very comfortable. The service is excellent and super friendly.
The clinic is comfortable and clean, and the service is good and friendly.
Your dental doctor for today 04.06.2024, is damm lousy, service horrible. The other day When I went there Doctor SALISTA is very good and skilled.
Reply from the clinic
We apologize, you are not registered in our patient visit medical records. Please provide a thorough and accurate review. You are responsible for all comments you make, as per the Electronic Information and Transactions (ITE) Law. In this digital age, it would be very strange to provide a review when you are not registered in our patient visit medical records.
Scaling for 2 people is cheap, 300k. But the back of the teeth isn't clean :( There's still tartar.
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