Patients
Reviews of Rose Dental Clinic.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
East Rose Dental is a well-established HCMC clinic with two branches, operating since 2000, and led by named lead dentist Dr. Nguyen Thi Thu Thuy with confirmed overseas advanced training. Equipment is modern (3D CBCT, CAD/CAM, premium material brands) and tourist logistics are strong with airport pickup and hotel transfers. The clinic has a broad international review base with specific, varied accounts, though 0 verified reviews on the SmileJet pool and an unverifiable Harvard-degree framing warrant measured confidence.
Authenticity
6/10Baseline 7: real clinic, named lead doctor, mixed-nationality reviews, specific treatments. -1 Harvard claim = advanced training programs not a Harvard degree. 0 verified reviews on 50-count pool is a flag but content reads varied/genuine. Final 6.
Treatment quality
7/10Baseline 7: multiple detailed accounts of complex implants, crowns, veneers with good outcomes. -0: one 4-star rushed fillings, one upsell on scaling. No documented treatment failures. Final 7.
Cleanliness
8/10Baseline 8: multiple reviewers specifically praise cleanliness and modern equipment. Mentions of 3D CT, CAD/CAM, premium material brands (3M, DENTSPLY). No hygiene complaints. Final 8.
Team
7/10Baseline 7: Dr. Thuy named with verifiable Vietnamese dental degree + advanced overseas training. Dr. Trung, Dr. Tu, Ms. Tam named in reviews. Harvard claim = continuing ed, not degree. -0 after light embellishment factored into authenticity. Final 7.
Price value
8/10Baseline 8: multiple tourists report significant savings vs Australia/US/Canada. Specific price data: whitening $103-180 USD, clean 300K VND (~$12), crowns $50-250. All-on-6 ~$7-9k. Strong value proposition confirmed. Final 8.
Tourist suitability
8/10Baseline 8: airport pickup confirmed, hotel transfers for all appointments, English fluent staff, WhatsApp/Zalo, two HCMC locations including District 1 near Ben Thanh, fast turnaround (crowns in 1-2 days). Final 8.
What comes up well
- Two HCMC branches with airport pickup and hotel transfers for all appointments
- Named lead dentist Dr. Thuy with confirmed advanced training across US, Switzerland, Germany, Japan
- 3D CBCT, CAD/CAM, DENTSPLY/3M/Vivadent materials confirmed on website
- Strong tourist price savings: crowns $50-250 USD, All-on-6 from ~$7,000 USD
- WhatClinic 4.8/5 from 149 reviews with Customer Service Award 2025
Points to weigh
- 0 verified reviews in SmileJet pool of 50 despite high claimed volume
- Harvard training claim means associated continuing-ed programs, not a Harvard degree
- One documented upsell: basic scaling quoted VND 60k then escalated to VND 1M for deep scaling
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
Today was the first day I got my braces fitted at the dental clinic. I was quite nervous, but it went smoothly, and I received very helpful advice too ❤️❤️
Reply from the clinic
Thank you for sharing your experience! We're so glad to hear you had a smooth braces fitting day and received attentive consultation. It's normal to feel nervous, but we're always here to support you. We wish you a smooth and joyful orthodontic journey! ❤️❤️
I can’t believe how great my experience was at East Rose Dental! I went in for dental implants, feeling a bit anxious, but the staff were so welcoming and explained everything clearly. Thanks to everyone there for making it such a positive journey!
Reply from the clinic
Thank you for sharing your experience! We're so glad to hear that our team was able to make your visit to East Rose Dental a positive one. It’s wonderful that you felt welcomed and well-informed throughout your dental implant journey. Your feedback means a lot to us, and we appreciate you taking the time to share it. We look forward to seeing you again!
The service was safe, and the doctor was very dedicated. If the teeth weren't up to standard, the doctor would even refuse to treat me. After the doctor examined me, I realized I had a serious problem that required hospital treatment, unlike many other places that do dental work haphazardly, which is very scary.
Reply from the clinic
Thank you for sharing your experience! We are delighted to know you were satisfied with the service and the doctor's dedication. Our team always puts patients' health first, and your receiving attentive care is a great pleasure to us. We hope you recover soon and return to us in the future!
The doctors were very skilled, gentle, and attentive, asking about my well-being and providing enthusiastic care. The female doctor who advised me was very pretty and natural. Overall, I am very satisfied :))
Reply from the clinic
Thank you for sharing your experience! We are delighted to hear that you were satisfied with the skill and attentiveness of our doctors. Our team always strives to provide dedicated and professional care. We look forward to welcoming you again! 😊
The clinic is clean and beautiful, and the doctors and staff are friendly, enthusiastic, and professional. My daughter is currently undergoing orthodontic treatment here, and I hope for good results.
Reply from the clinic
Thank you for taking the time to share your experience! We are delighted to hear that you are satisfied with the clean environment and the professionalism of our doctors and staff. We hope your daughter will have a smooth orthodontic treatment and achieve the desired results. We look forward to continuing our partnership with your family!
I have been to many dental clinics but none are as enthusiastic as here. I am impressed by everyone from the receptionist to the assistants and doctors.
Reply from the clinic
Thank you for sharing your wonderful experience! We are delighted to know that you were impressed with the enthusiasm of the team at the clinic. We hope to continue serving you in the future! Sincerely,
Prestigious dental clinic with very high quality teeth. Very attentive service, enthusiastic and friendly staff, especially the female staff is very beautiful. I really like it, will support regularly and introduce friends to support. Everyone should come here to take care of their teeth.
Reply from the clinic
Thank you very much for your compliments! We are glad to know that you are satisfied with the quality of service and the attentiveness of our team. We look forward to welcoming you and your friends in the future! Best regards,
My child has been coming for checkups since the age of 4 and has been very happy and cooperative. The customer service is excellent, and the receptionists are very attentive in scheduling appointments and reminding patients of appointments.
Reply from the clinic
Thank you for sharing! We are delighted to hear that you and your family are satisfied with our customer service. We look forward to continuing to serve your family in the future! Sincerely,
The dental clinic is very professional and clean. I've been a customer here for almost 8 years. The doctors are gentle and helpful during consultations and examinations, and give thorough instructions. The receptionists are friendly and cheerful. I give 5 stars for the doctors' skills and the clinic's service.
Reply from the clinic
Thank you very much for your trust and support over the past 8 years! We are very happy to know that you are satisfied with our service and the professionalism of our team. We look forward to serving you in the years to come! Best regards,
Dedicated doctors... Attentive customer service staff :)" very cool 5*
Reply from the clinic
Thank you so much for your 5-star rating! We are delighted to know you are satisfied with the doctor's dedication and customer service. We look forward to serving you again in the future! Sincerely,
I searched for a lot of information and then decided to do my teeth at Hoa Hong Phuong Dong Dental Clinic at 30 Phan Boi Chau. The equipment is modern, there is an X-ray room, the clinic is clean, making me feel quite secure when doing my teeth here. After having 16 porcelain teeth done, I decided to get 2 implants here. Vote 5 stars for the Dental Clinic!!!
Reply from the clinic
Thank you very much for your wonderful compliments! We are very happy to know that you feel satisfied with the facilities and services at Hoa Hong Phuong Dong Dental Clinic. We are very happy that you are satisfied with the results and decided to have implants here. Thank you for your 5-star rating, hope to continue serving you in the future! Best regards,
2 The car was clean, the driver was very enthusiastic and friendly, everyone should book with them, I will come back to support them again.
Reply from the clinic
Thank you for sharing your wonderful experience! We are delighted to know you were satisfied with our service and the driver's enthusiasm. We look forward to welcoming you again! Sincerely,
Excellent service, dedicated doctors, and lovely, enthusiastic staff. I will recommend this place to many people.
Reply from the clinic
Thank you so much for your compliments! We are so happy to hear that you are satisfied with the service and care of our team. We look forward to welcoming you and your friends in the future! Best regards,
Absolutely fantastic experience from the start to the finish. Had 2 implants done and they couldn’t have asked for a more professional and pleasant experience. Highly recommend to anybody that requires work done. Office girls are amazing, …
Reply from the clinic
Dear Mr. Mick, Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a positive experience with us, especially during your implant … More
I found this dental clinic to be excellent! The space is clean, and the service and staff are very enthusiastic and dedicated! 👍👍👍 …
Reply from the clinic
Dear Nhi Mai, Thank you very much for your compliments! 🌟 The dental clinic is very happy that you are satisfied with the clean space and dedicated service of the staff. Your … More
first time coming here through friend suggestion and was suprisingly satisfied with the services and all the staffs. …
Reply from the clinic
Dear Mr. Benji, Thank you so much for your kind review! We're thrilled to hear that your first visit met your expectations. Ms. Mai is indeed wonderful at creating a warm and … More
These guys gave me the best service, from helping with visa to pick ups to and from hotel .there professional and quick work was amazing. The staff are beautiful and friendly and I can't recommend them any higher.there pricing was good and …
Reply from the clinic
Dear Mr. David Beveridge, Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience with our team, from the visa assistance to the hotel … More
Find them while I was searching for implants.Thank you so much.Amazing experience,very professional and extra caring.One day I had higher then usual blood pressure but they took care of me.The dentist,receptionist and the drivers are all …
Reply from the clinic
Dear Mrs. Marika Bulan, Thank you for sharing your wonderful experience with us! We're thrilled to hear … More
My dental procedure was handled professionally at all times during my four weeks stay in Ho Chi Minh Medical care (include surgery and after) were awesome. I am fully satisfied …
Reply from the clinic
Dear Mr. Adam Ski, Thank you for your review! We're delighted to hear that you had a professional and satisfying experience at Rose Dental Clinic. We appreciate your … More
I didn't plan to fix my teeth during the visit in Ho Chi Minh city. My hotel is around the corner from this dental clinic. After Google and read many good complements from the patients, I was impressed. And gaining more admiration from the …
Reply from the clinic
Dear Mr. Duc Hoang, Our management would like to thank you for patronizing our services and also thank you for the awesome reviews. Truly, it is our pleasure. You are a valued … More
I have had crowns and implants fitted, I'm from Australia and being my first visit to Vietnam was a bit daunting, not to mention going to the dentist for major work, the Receptionist, Dentist Co workers have been more than helpful , …
Reply from the clinic
Dear Mr. Toni Mortimer, Thank you for the great review. We are so happy that you loved The East Rose Dental Clinic. We can’t wait to … More
The clinic is very beautiful and clean. I found the staff here to be very friendly and enthusiastic. The procedures were quick and efficient, and the equipment was modern… thank you …
Reply from the clinic
Dear Ms. Le Trang, Thank you for your positive comments about your experience at Hoa Hong Phuong Dong Dental Clinic. … More
Thank you Hoa Hong Dental Clinic and the team of doctors for giving me a confident smile. I am very grateful and wish the dental clinic to develop more and more in the future so that more and more smiles can be brightened. Moon Tran
Reply from the clinic
Dear Ms. HANG TRAN, Thank you for giving us a perfect review and introducing our dental clinic. Your feedback is an important part of perfecting the service we are striving to … More
Very satisfied with the work I received. Customer service and the way they treated me was extremely pleasant, helpful and very friendly. Thank you so much to everyone who assisted me through this journey 💗 Highly recommend to those who are thinking of doing this.
Reply from the clinic
Dear Ms. Jo-anne Westgarth, Thank you so much for your lovely review. We are truly delighted to hear that you are satisfied with your treatment and had a positive experience with our team. Your kind words about our customer service and the care you received mean a great deal to us. It was our pleasure to support you throughout your journey. We sincerely appreciate your recommendation and look forward to welcoming you again in the future. Warm regards, The East Rose Dental 🌹
Want the same for your own teeth? Send a photo and we will come back with a written quote from Rose Dental Clinic.
Ask on WhatsApp