Patients
Reviews of Rose Dental Clinic.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
East Rose Dental is a well-established HCMC clinic with two branches, operating since 2000, and led by named lead dentist Dr. Nguyen Thi Thu Thuy with confirmed overseas advanced training. Equipment is modern (3D CBCT, CAD/CAM, premium material brands) and tourist logistics are strong with airport pickup and hotel transfers. The clinic has a broad international review base with specific, varied accounts, though 0 verified reviews on the SmileJet pool and an unverifiable Harvard-degree framing warrant measured confidence.
Authenticity
6/10Baseline 7: real clinic, named lead doctor, mixed-nationality reviews, specific treatments. -1 Harvard claim = advanced training programs not a Harvard degree. 0 verified reviews on 50-count pool is a flag but content reads varied/genuine. Final 6.
Treatment quality
7/10Baseline 7: multiple detailed accounts of complex implants, crowns, veneers with good outcomes. -0: one 4-star rushed fillings, one upsell on scaling. No documented treatment failures. Final 7.
Cleanliness
8/10Baseline 8: multiple reviewers specifically praise cleanliness and modern equipment. Mentions of 3D CT, CAD/CAM, premium material brands (3M, DENTSPLY). No hygiene complaints. Final 8.
Team
7/10Baseline 7: Dr. Thuy named with verifiable Vietnamese dental degree + advanced overseas training. Dr. Trung, Dr. Tu, Ms. Tam named in reviews. Harvard claim = continuing ed, not degree. -0 after light embellishment factored into authenticity. Final 7.
Price value
8/10Baseline 8: multiple tourists report significant savings vs Australia/US/Canada. Specific price data: whitening $103-180 USD, clean 300K VND (~$12), crowns $50-250. All-on-6 ~$7-9k. Strong value proposition confirmed. Final 8.
Tourist suitability
8/10Baseline 8: airport pickup confirmed, hotel transfers for all appointments, English fluent staff, WhatsApp/Zalo, two HCMC locations including District 1 near Ben Thanh, fast turnaround (crowns in 1-2 days). Final 8.
What comes up well
- Two HCMC branches with airport pickup and hotel transfers for all appointments
- Named lead dentist Dr. Thuy with confirmed advanced training across US, Switzerland, Germany, Japan
- 3D CBCT, CAD/CAM, DENTSPLY/3M/Vivadent materials confirmed on website
- Strong tourist price savings: crowns $50-250 USD, All-on-6 from ~$7,000 USD
- WhatClinic 4.8/5 from 149 reviews with Customer Service Award 2025
Points to weigh
- 0 verified reviews in SmileJet pool of 50 despite high claimed volume
- Harvard training claim means associated continuing-ed programs, not a Harvard degree
- One documented upsell: basic scaling quoted VND 60k then escalated to VND 1M for deep scaling
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
After the treatment, they also gave instructions on how to care for my teeth and reminded me of my follow-up appointment. Overall, the experience was very satisfying and worth returning to.
Reply from the clinic
Dear Ms. Phuong Van, We sincerely thank you for taking the time to share such a positive review of our dental clinic. We are delighted to know that you were satisfied with the post-treatment care instructions and the thoughtful follow-up appointment reminders. In particular, your overall satisfaction and willingness to return is a great honor for us. We look forward to continuing to serve and care for you in the future. Sincerely, Hoa Hong Phuong Dong Dental Clinic 🌹
I am very satisfied with the service at the dental clinic. The doctor was gentle, provided clear advice, and the staff were friendly and enthusiastic. The clinic was clean and had modern equipment. Truly the best dental clinic in Thu Duc.
Reply from the clinic
Dear Anh Nguyen, Thank you so much for taking the time to share your warm feedback with our team 🌸 We are delighted to know you were satisfied with your experience at the clinic – from the gentle approach of the doctors and the enthusiasm of the staff to the clean and modern environment. This motivates us to continue striving to maintain the quality of our services every day. We look forward to accompanying you on your next visit. If you need any assistance, please don't hesitate to contact us! Sincerely, The East Rose Dental Clinic Team
The dental clinic maintains very high standards of hygiene; from the examination rooms to the instruments, everything gives a feeling of reassurance.
Reply from the clinic
Dear Mr./Ms. Vo Nguyen Yen Khoa, Thank you for taking the time to share your positive feedback about our clinic. We are delighted to know that the cleanliness and attention to detail have given you peace of mind. This is always our top priority at our dental clinic. We hope to continue to serve you in your future visits. Sincerely,
The examination process was orderly, with each step neatly and clearly organized.
Reply from the clinic
Dear Mr. Hoang Khai, I sincerely thank you for taking the time to share your positive feedback on the examination process at our clinic. I am very pleased to know that you were satisfied with the orderly, clear, and neat arrangement of each step. Your trust and support are a great source of motivation for our team of doctors and staff to continue improving the quality of our services every day. Wishing you good health and peace. We hope to have the opportunity to welcome you for your next visit. Sincerely,
The atmosphere at the dental clinic was quite pleasant, which helped me feel less anxious about going for a dental check-up.
Reply from the clinic
Dear Mr. Quang Thai, Thank you for taking the time to share your experience at the clinic. I am very happy to know that the atmosphere at the dental clinic helped you feel more comfortable and less anxious during your visit. This motivates the East Rose Dental team to continue striving every day to provide the most relaxing and pleasant experience for each customer. We wish you good health and look forward to welcoming you back soon. Sincerely,
The dental procedure was completed as scheduled, without any delays or additional costs.
Reply from the clinic
Dear Mr. Duy Pham, Thank you so much for your trust and positive feedback about your experience at our clinic. I am very pleased to know that your dental treatment went as planned, without any delays or complications – which is one of the important criteria our team always strives to ensure. We wish you good health and look forward to welcoming you again for your next visit. Sincerely,
The staff explained the procedures clearly, so we could start working right away without any confusion.
Reply from the clinic
Dear Ms. Nguyen Thi Thanh Quyen, I sincerely thank you for taking the time to share your positive feedback about your experience at the clinic. I am very happy to know that you were satisfied with the clear and thoughtful guidance from our staff – something that the clinic always prioritizes to ensure patients feel safe and comfortable. I wish you good health and look forward to seeing you again for your next visit. Sincerely,
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