Patients
Reviews of Rose Dental Clinic.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
East Rose Dental is a well-established HCMC clinic with two branches, operating since 2000, and led by named lead dentist Dr. Nguyen Thi Thu Thuy with confirmed overseas advanced training. Equipment is modern (3D CBCT, CAD/CAM, premium material brands) and tourist logistics are strong with airport pickup and hotel transfers. The clinic has a broad international review base with specific, varied accounts, though 0 verified reviews on the SmileJet pool and an unverifiable Harvard-degree framing warrant measured confidence.
Authenticity
6/10Baseline 7: real clinic, named lead doctor, mixed-nationality reviews, specific treatments. -1 Harvard claim = advanced training programs not a Harvard degree. 0 verified reviews on 50-count pool is a flag but content reads varied/genuine. Final 6.
Treatment quality
7/10Baseline 7: multiple detailed accounts of complex implants, crowns, veneers with good outcomes. -0: one 4-star rushed fillings, one upsell on scaling. No documented treatment failures. Final 7.
Cleanliness
8/10Baseline 8: multiple reviewers specifically praise cleanliness and modern equipment. Mentions of 3D CT, CAD/CAM, premium material brands (3M, DENTSPLY). No hygiene complaints. Final 8.
Team
7/10Baseline 7: Dr. Thuy named with verifiable Vietnamese dental degree + advanced overseas training. Dr. Trung, Dr. Tu, Ms. Tam named in reviews. Harvard claim = continuing ed, not degree. -0 after light embellishment factored into authenticity. Final 7.
Price value
8/10Baseline 8: multiple tourists report significant savings vs Australia/US/Canada. Specific price data: whitening $103-180 USD, clean 300K VND (~$12), crowns $50-250. All-on-6 ~$7-9k. Strong value proposition confirmed. Final 8.
Tourist suitability
8/10Baseline 8: airport pickup confirmed, hotel transfers for all appointments, English fluent staff, WhatsApp/Zalo, two HCMC locations including District 1 near Ben Thanh, fast turnaround (crowns in 1-2 days). Final 8.
What comes up well
- Two HCMC branches with airport pickup and hotel transfers for all appointments
- Named lead dentist Dr. Thuy with confirmed advanced training across US, Switzerland, Germany, Japan
- 3D CBCT, CAD/CAM, DENTSPLY/3M/Vivadent materials confirmed on website
- Strong tourist price savings: crowns $50-250 USD, All-on-6 from ~$7,000 USD
- WhatClinic 4.8/5 from 149 reviews with Customer Service Award 2025
Points to weigh
- 0 verified reviews in SmileJet pool of 50 despite high claimed volume
- Harvard training claim means associated continuing-ed programs, not a Harvard degree
- One documented upsell: basic scaling quoted VND 60k then escalated to VND 1M for deep scaling
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
10 out of 10 What I liked most about using the services here is the professionalism and warm welcome from all the staff, from the receptionists and support nurses to the doctors, especially Ms. Tam. She's very gentle and causes minimal pain. Everyone makes customers feel comfortable and friendly. When I recommend her to friends, everyone is completely satisfied. I will definitely use the…
Read the rest of this review
e services here long-term. The most loved thing about this place is the friendly welcome and very supportive staff, especially Ms. Tam. She does everything very well with care and gentleness. They make me feel like home every time I come here to use the services. I share this place with all my friends and relatives, and they all love Dental Roses and are completely satisfied. I commit to using the services at Dental Roses for a long time.
Reply from the clinic
Dear Mr. Connor Nguyen, Thank you so much for taking the time to share your wonderful feedback! 🌟 We are truly happy to know that you are satisfied with the quality of service, professionalism, and dedication of our staff – especially Ms. Tam. Your trust and sincere praise are invaluable gifts, motivating us to strive for improvement every day. We hope to continue being your trusted destination for all your future dental care needs. We wish you continued good health and a radiant smile every day! Sincerely, The East Rose Dental Team 🌷🦷
Very impressed with all staff and there friendly and professional approach to my Dental work. For upper jaw, had full crown replacement for front teeth and 2 bridges to cover missing molars. Lower jaw was full crown replacement for front teeth. Looks great and good to have all teeth in working order.
Reply from the clinic
Dear Mr. Richard Bennett, Thank you so much for your kind words and for taking the time to share your experience! We’re truly delighted to hear that you’re happy with both the outcome and the care you received from our team. It was our pleasure to assist you in restoring your smile — and we’re thrilled to know that everything looks great and is functioning well. Your satisfaction and confidence mean the world to us! Wishing you continued health and happiness, The East Rose Dental Team 🌹
Very professional and quick. Staff is very skillful and attentive, so there is minimum discomfort. This is my 3rd year coming back, so that says enough. Very happy I found East Rose Dental
Reply from the clinic
Dear Ms. Phuong Vo, Thank you so much for your kind words and continued trust over the past three years! 😊 We're truly grateful to have you as part of the East Rose Dental family. Knowing that you’ve had a consistently comfortable and positive experience means the world to us. We look forward to taking care of your smile for many more years to come! 🦷✨
Professional dentistry, highly skilled doctors. Regularly updated with new, minimally invasive methods to help patients recover quickly.
Reply from the clinic
Dear Minh Tri Dao, Thank you very much for your compliments about our dental clinic! 💙 We are constantly updating our advanced, minimally invasive treatment methods to bring you the most comfortable experience and help you recover quickly. We look forward to continuing to accompany you on your journey to take care of your smile! 😊✨
Very professional staff from the dentist to the driver (Frankie) and everyone in between.
Reply from the clinic
Dear Mr. Tony Ryan, Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience with our team, from the dentist to Frankie and everyone involved. We truly appreciate your recognition of our staff's professionalism and care. It was a pleasure serving you, and we look forward to seeing you again soon! Best regards,
Very happy with the service , I was a very anxious about getting dental work and the staff were so patient and considered and help me through the process relatively pain free.
Reply from the clinic
Dear Mrs. Therese Mahoney, Thank you so much for your kind words! We’re delighted to hear that our team was able to help ease your anxiety and make your experience as comfortable as possible. Your trust means a lot to us, and we truly appreciate you choosing our clinic for your dental care. Wishing you a happy and healthy smile! 😊✨
Good customer service from all staffs, especially from Excellent Dentist Doctor Tung and Assistant Miss Tam. Always have a good experience on each visit and will be back. Highly recommend 👍 …
Reply from the clinic
Dear Mr. Khắc Minh Trần, Thank you so much for your kind words! We're thrilled to hear you had a great experience with us, especially with Dr. Tung and Miss Tam. Your recommendation means a lot to us. We look forward to welcoming you back soon! 😊👍 …
Excellent service from all staff and dentists. Always have a good experience on each visit.
Reply from the clinic
Dear Mrs. Jorinda Mah, Thank you for your wonderful review! We’re so happy to hear that you consistently have a positive experience with both our staff and dentists. Your satisfaction is our top priority, and it’s great to know that we’ve been able to meet your expectations on every visit. We look forward to continuing to serve you! 😊
Previously, I had 4 impacted wisdom teeth, but I was really afraid of pain and did not dare to have them removed. However, delaying the extraction of wisdom teeth caused complications affecting my adjacent teeth. After researching and deciding to have 4 wisdom teeth extracted, I was really satisfied, no pain and very fast. Highly recommend to everyone at this clinic
Reply from the clinic
Thank you so much for taking the time to share your experience! We are so happy to hear that you felt comfortable and satisfied with your wisdom teeth extraction procedure at our clinic. Addressing concerns about pain and speeding up the process is always our top priority. Thank you for your trust and recommendation of our clinic. We look forward to welcoming you back in the future! 😊
Implanting 3 implants at the same time gently and painlessly. Thank you to the doctor and the dedicated, professional staff for helping me complete the surgery smoothly.
Reply from the clinic
Thank you so much for sharing your wonderful experience! We are delighted to know you felt comfortable and experienced no pain during your implant procedure. Our team of doctors and staff always strive to provide the best possible care for our patients. Thank you for trusting and choosing us. We wish you a speedy recovery and a healthy set of teeth! 😊
I found the service very good, the doctor and assistants enthusiastically supported me throughout the examination.
Reply from the clinic
Thank you very much for your compliments! We are very happy to know that you are satisfied with the service and the dedicated support of the doctor and staff. The comfort and satisfaction of our customers is what we always aim for. We wish you good health and hope to welcome you on your next visit! 😊
I have had my teeth cleaned here many times. I am about to have braces done at the dental clinic. I feel very secure with the quality of the medical team here.
Reply from the clinic
Thank you very much for trusting and choosing our clinic over the past time! We are very happy to know that you feel secure with the quality of service and the team of doctors. We wish you a smooth orthodontic process and achieve the desired results. We look forward to continuing to accompany you in the next steps of your dental care journey! 😊
Excellent experience ever never thought it would be so good .pain free .staff where excellent.nurses and doctor help me with the best care would highly recommend come to east rose dental for you implants and crowns big thanks to the whole team I'm very happy thank you thank you
Reply from the clinic
Dear Mr. Steven Huyser, Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent, pain-free experience with us. Our team is dedicated to providing the best care, and it’s great to know that you felt supported throughout your treatment. Your recommendation means a lot to us! We look forward to welcoming you back and are so glad you’re happy with the results. Thank you for your kind words!
After years of feeling insecure about my teeth, I finally decided to get implants at Rose Dental. The staff were so understanding and encouraging! I can’t believe the difference it’s made in my life. I’m smiling brighter and feeling so much more confident. Thank you all so much!
Reply from the clinic
Thank you for sharing your amazing experience! We’re thrilled to hear how much of a difference the implants have made in your life. Our team is dedicated to providing support and care, and it’s wonderful to know you felt encouraged throughout the process. Keep smiling bright—we’re so happy for you!
I had dental implants placed here. It's been a year now, and today I came for a follow-up appointment. My teeth are still fine, no problems. Thank you to the doctor and the clinic.
Reply from the clinic
Thank you for sharing your positive feedback! We are delighted to know that your implant is still doing well after a year. Your satisfaction is a great encouragement to us. We look forward to continuing to serve you in the future!
Today I got my teeth done here, the service here is very good, the doctor gave enthusiastic advice, everyone should experience it.
Reply from the clinic
Thank you for taking the time to share your experience! We are happy to know that you are satisfied with our service and the doctor's advice. We hope to welcome you again in the future to continue to bring you the best experience!
I had my teeth cleaned and my gums treated at the dental clinic; the service was good and the place was clean.
Reply from the clinic
Thank you for sharing your experience! We are delighted to know you were satisfied with our teeth cleaning and gum treatment services. Service quality and hygiene are always our top priorities. We look forward to serving you again!
The clinic offers high-quality service, the staff are enthusiastic, and the porcelain veneers are durable and beautiful.
Reply from the clinic
Thank you for your positive review of our clinic! We are delighted to know you are satisfied with the quality of service and the dedication of our staff. We hope you will continue to love the results of your porcelain veneer treatment. We look forward to seeing you again!
Hello everyone. I'm writing this to commemorate my first day getting braces at East Rose Dental Clinic. Since my friend also got them done here, I felt confident about the quality of their service.
Reply from the clinic
Thank you for sharing this memorable experience! We are delighted that you trusted East Rose Dental Clinic to get your braces fitted. We will do our best to provide you with the best possible experience. We wish you a smooth and satisfying orthodontic journey!
The clinic is very clean and tidy. The doctors and staff are enthusiastic and attentive. I feel very reassured having my child's orthodontic treatment here. Once again, thank you to the entire team for giving my child the beautiful set of teeth they've always wanted.
Reply from the clinic
Thank you for sharing your compliments! We are very happy to know that you and your child are satisfied with the services at our clinic. Our dental team always strives to provide the best care for our patients. We hope to continue to accompany you and your child on your dental care journey!
A friend gave me a voucher for the dentist, so I came to have my teeth cleaned. The staff were very friendly and took good care of me. I felt very comfortable coming here. I will definitely recommend this dentist to my friends.
Reply from the clinic
Thank you for sharing your positive experience! We are delighted to know you were satisfied with our service and the care our staff provided. Your comfort is a great pleasure for us. We hope you will continue to recommend us to your friends and look forward to seeing you again!
The medical team was very enthusiastic. The assistants, in particular, were professional and dedicated. Thank you to Hoa Hong Phuong Dong Dental Clinic, especially the District 1 branch.
Reply from the clinic
Thank you for taking the time to share your opinion! We are very happy to know that you are satisfied with the enthusiasm and professionalism of the medical team as well as the assistants at the District 1 facility. Your satisfaction is a great motivation for us to continuously improve our services. We look forward to welcoming you again in the future!
My teeth were crooked, which made me very self-conscious. After researching for three years, I finally dared to overcome my insecurities and get braces. Honestly, I was scared of the pain at first, but as I write this, I feel so happy... because I'm about to change my smile. Thank you so much to Hoa Hong Dental Clinic for your gentle, dedicated, and professional service ❤️
Reply from the clinic
Thank you for sharing your journey! We are so happy to know that you have overcome your fear and decided to get braces. Your satisfaction and joy are our great motivation. We will always strive to provide the most dedicated and professional care. Wishing you the smile you want soon! ❤️
My first impression of the clinic was the enthusiastic and attentive attitude of the staff and doctors; I felt confident using the services here.
Reply from the clinic
Thank you for taking the time to share your thoughts! We are glad to know that you are satisfied with the service attitude of our staff and doctors. Reputation and dedicated care are always our top priorities. We look forward to serving you again in the future!
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