Patients
Reviews of Quốc Tế New Gate Dental Clinic.
Ho Chi Minh City, Vietnam. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
New Gate International Dental is a busy HCMC clinic with strong long-term treatment evidence — 3-year braces completions, 1-year veneer follow-ups, and detailed orthodontic journey reviews. The no-upsell culture and post-care follow-up calls are genuine differentiators. Mostly domestic patient base with no confirmed English service, and pending approval status limits confidence.
Authenticity
6/10Baseline 7: website present, Dr. Tri and Dr. Dat named organically, 2 organic negative reviews (parking/reception) and wait-time complaints from 2 reviewers signal real operation. -1 Light: majority of pool is thin single-sentence generics. No manipulation detected. Final 6.
Treatment quality
7/10Baseline 7: Tuấn Khó Đỡ — detailed HiAlign braces journey with digital treatment plan preview; Ego — 3-year braces completed; Mai Ruby — veneers 1-year follow-up intact; implants + braces combined (Trí Dũng); fillings with no post-procedure sensitivity (thị chung, trú dũng); wisdom extractions painless. Final 7.
Cleanliness
7/10Baseline 7: multiple reviewers describe clean, modern, airy space; spa music in treatment rooms; private rooms confirmed. Final 7.
Team
6/10Baseline 6: Dr. Tri praised as meticulous, Dr. Dat named for veneers; no-upsell policy confirmed by multiple patients; post-procedure follow-up calls mentioned; 3-year patient retention indicates consistency. Final 6.
Price value
5/10Baseline 5: no specific pricing cited. HiAlign clear braces described as 'cost-effective' option. Samsung Gift vouchers accepted. Promotion pricing implied but not specified. Final 5.
Tourist suitability
6/10Baseline 7: HCMC primary hub (District 1/Phú Nhuận border), website present. -1 Light: no confirmed English service in reviews; status pending approval. Final 6.
What comes up well
- 3-year braces completed by multiple patients; HiAlign digital treatment plan with outcome preview
- No-upsell policy and post-procedure follow-up calls confirmed
- Dr. Tri and Dr. Dat named organically; veneers holding at 1-year follow-up
Points to weigh
- Status pending approval — clinic has not yet been verified on SmileJet
- No confirmed English-language service; no foreign patient reviews detected
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
I rarely write reviews, but this clinic feels peaceful and not as industrialized as other places. Highly recommend 😊 …
The service was quite good. The receptionist was attentive and thoughtful. Everyone should come and experience it. I guarantee you'll be as satisfied as I was.
The place is clean, the staff are attentive, and the doctors are dedicated.
The receptionists are very pretty, gentle, and attentive, and the doctors and nurses are very enthusiastic, thoughtful, and dedicated to providing treatment.
Excellent service, attentive customer care, the doctors here are extremely friendly and work very gently. The receptionists are professional. Overall, I give this dental clinic a 10/10.
It was a great experience, the ladies were very nice.
Today I came here for a cosmetic dental check-up. The doctor and technicians were very sincere and helpful. After a thorough examination, it turned out that my teeth couldn't be cosmetically treated for certain reasons. However, the staff were still very friendly and offered sincere advice and solutions. It was my first time experiencing their services, but I felt they worked with heart and…
Read the rest of this review
integrity, not just for profit. 🥰🥰 I am very grateful and thankful to the doctors and staff for their advice. 🥰🥰🥰
A professional and friendly clinic that puts the customer first. Staff speak English and are thorough with the work they do. I highly recommend them. The prices are reasonable and their equipment is state of the art.
The place is clean, and the staff and doctors are enthusiastic; you can ask questions whenever you have any problems.
Clean space, friendly staff, professional dentist, good service. I really trust and recommend my family and friends to visit and get orthodontic treatment at the dental clinic 🫶👌 …
I am having braces with Dr. Dung here. The doctor is gentle and willing to answer my questions. The receptionists are very enthusiastic and friendly.
I've had braces here for over a year now. The service is good, the staff is friendly, and I even got a gift at the end of the year.
The space is very clean and beautiful. The staff here is super cute, supportive and gives advice wholeheartedly. Especially the doctor is approachable and works hard. I have to say that I feel this place deserves 10 points. If you don't know where to go for dental check-up, this is a great choice for you to experience.
I had my veneers done here at New Gate and had to be redone at another place. Inexperienced dentists and sub service standard That was 2 years ago, not sure if new gate is better now
Great place! Booked me in the same day and Dr worked so soft and towards quality. Ladies at reception were also very friendly and communicative 😊 Thank you …
The facilities are very new and modern. I came here to have my teeth cleaned and filled. The staff from the receptionist, doctor and assistants are very professional. I will have to introduce my relatives to come here.
First time getting my teeth cleaned and I found a good dental clinic in every aspect. The receptionists are very attentive and the doctors are very dedicated. Overall, I will come back and recommend it to my relatives and friends. 👍👍👍 …
The clinic provided excellent and attentive service, from consultation to treatment. I used PVI insurance, and the dental clinic assisted with all the paperwork; I just needed to sign. The doctor provided thorough advice, and I didn't feel any pain during the wisdom tooth extraction.
Very enthusiastic consultants, staff are super cute from consulting to working style.
The doctor is gentle, dedicated, and has a good service attitude. When I finished, I came back and was still welcomed like the first time. Beautiful teeth, good chewing 👍I will recommend you to come here to do it. …
A 5-star standard dental clinic, with attentive consultation, highly qualified doctors, and clear treatment plans for each patient, it's definitely worth trusting. I will return for further treatment.
The service was good, and the staff and doctors were friendly.
Reply from the clinic
Thank you, Mr. Dung Le, for trusting Newgate's services. Newgate always listens to customer feedback and strives to improve the quality of services at our clinic.
The doctor was excellent and the TV check-up was thorough. The staff were lovely, I'm very satisfied, giving NK 10 points.
Reply from the clinic
Thank you Ms. Hien Hien for trusting the service at Newgate. Newgate always listens to feedback from customers and improves the quality of service at the clinic.
The quality of the dental service was excellent; from the doctor to the staff, everyone was enthusiastic. I am very satisfied.
Reply from the clinic
Thank you, Ms. Nguyen Uyen, for trusting Newgate's services. Newgate always listens to customer feedback and strives to improve the quality of services at the clinic.
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