Patients
Reviews of Quốc Tế New Gate Dental Clinic.
Ho Chi Minh City, Vietnam. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
New Gate International Dental is a busy HCMC clinic with strong long-term treatment evidence — 3-year braces completions, 1-year veneer follow-ups, and detailed orthodontic journey reviews. The no-upsell culture and post-care follow-up calls are genuine differentiators. Mostly domestic patient base with no confirmed English service, and pending approval status limits confidence.
Authenticity
6/10Baseline 7: website present, Dr. Tri and Dr. Dat named organically, 2 organic negative reviews (parking/reception) and wait-time complaints from 2 reviewers signal real operation. -1 Light: majority of pool is thin single-sentence generics. No manipulation detected. Final 6.
Treatment quality
7/10Baseline 7: Tuấn Khó Đỡ — detailed HiAlign braces journey with digital treatment plan preview; Ego — 3-year braces completed; Mai Ruby — veneers 1-year follow-up intact; implants + braces combined (Trí Dũng); fillings with no post-procedure sensitivity (thị chung, trú dũng); wisdom extractions painless. Final 7.
Cleanliness
7/10Baseline 7: multiple reviewers describe clean, modern, airy space; spa music in treatment rooms; private rooms confirmed. Final 7.
Team
6/10Baseline 6: Dr. Tri praised as meticulous, Dr. Dat named for veneers; no-upsell policy confirmed by multiple patients; post-procedure follow-up calls mentioned; 3-year patient retention indicates consistency. Final 6.
Price value
5/10Baseline 5: no specific pricing cited. HiAlign clear braces described as 'cost-effective' option. Samsung Gift vouchers accepted. Promotion pricing implied but not specified. Final 5.
Tourist suitability
6/10Baseline 7: HCMC primary hub (District 1/Phú Nhuận border), website present. -1 Light: no confirmed English service in reviews; status pending approval. Final 6.
What comes up well
- 3-year braces completed by multiple patients; HiAlign digital treatment plan with outcome preview
- No-upsell policy and post-procedure follow-up calls confirmed
- Dr. Tri and Dr. Dat named organically; veneers holding at 1-year follow-up
Points to weigh
- Status pending approval — clinic has not yet been verified on SmileJet
- No confirmed English-language service; no foreign patient reviews detected
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
I'm currently using orthodontic services here, and the staff are very nice and accommodating. They work reliably and don't cheat anyone.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Lee Trang for trusting and using our services. At our dental clinic, we always prioritize service quality to ensure our customers have the best possible experience.
Currently using orthodontic service at the clinic, very ok, the staff taking care is very enthusiastic 👍🏻 …
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Van Tran for trusting and using services at New Gate.
New Gate Dental Clinic - a great choice for you ❤️
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Dieu Hien for trusting and using our services.
The doctor who uses gac fruit is really good, you'll regret it for the rest of your life if you don't go ❤️❤️❤️
Reply from the clinic
New Gate Dental Clinic would like to thank customer Thinh T.P for trusting and using our services.
I'm currently receiving dental veneer services at the clinic. Dr. Dat did a great job, and I'll definitely be supporting this dental clinic more in the future 🥰 …
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Giang Nguyen for always trusting and using our dental services.
Enthusiastic dentistry, friendly staff and doctors, but the dental office is crowded so you have to wait!
Reply from the clinic
New Gate Dental would like to thank Mr. Trung Bui for trusting and using the dental service. Currently, after the epidemic, the number of our customers has increased dramatically, so I bother you to wait. New Gate will improve this situation to better serve customers. New Gate would like to thank you very much for your comments!
Attentive reception, enthusiastic doctor, very smooth work, will recommend to friends 😍 …
Reply from the clinic
New Gate Dental Clinic would like to thank customers of SON DUONG COMPANY for trusting and using our dental services!
Enthusiastic staff, the doctor pulled the tooth gently and painlessly, the service was very good
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Chi Nguyen for trusting and using our wisdom tooth extraction service!
The service was excellent, and the doctors and staff were very enthusiastic.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Quynh Tram for trusting and using our services.
It was very crowded, so the wait was a bit long. However, the staff were enthusiastic and quite attentive.
Reply from the clinic
Sorry Ms. Dung Tran for this inconvenience, because after the epidemic, the appointment schedule of customers is very crowded and the doctor also has to work at full capacity, so sometimes there will be mistakes in appointment time. We will try to arrange better appointment schedules in the near future so that customers do not have to wait long. New Gate Dental Clinic would like to thank Ms. Dung for trusting and using the services at the dental clinic!
The doctor and staff are so lovely! Enthusiastic, friendly, and the wisdom tooth extraction was painless! The only downside is that it's a bit crowded!
Reply from the clinic
New Gate International Dental Clinic would like to thank Mr. Bao Nam. We apologize for any inconvenience caused during this busy period; we have already scheduled a follow-up appointment for you!
After almost 3 years of perseverance, I finally got my braces removed. It's a bit strange being off them now 😆, thank you so much to the dental team for taking such good care of me and being so patient 🥰🥰🥰 …
Reply from the clinic
Hihi, New Gate would like to thank Dung for accompanying the dental clinic for the past 3 years!
The support staff were lovely and provided very helpful advice.
My first visit here was very satisfying. New Gate Dental Clinic has a comfortable space, and the doctors are friendly, cheerful, and attentive. I really liked it. Absolutely 10/10! 🌞🌞🌞 …
New Gate Dental Clinic is clean, the staff are enthusiastic and friendly, and the doctors are attentive and dedicated. 100/10!
Upon entering, there was no security guard to assist with parking. Guests had to push and park their own vehicles. There was no one watching the cars. They were parked haphazardly, without any order. I was very worried about my car being stolen. The reception staff were sitting around doing nothing, not greeting guests. Guests had to go to the counter themselves. They didn't offer water to guests.…
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I came to inquire, but I wouldn't use their services.
The service at New Gate Dental Clinic is excellent; the doctors are gentle, provide thorough consultations, and the dental procedures are painless. The facility is clean, modern, and the staff are friendly. I am very satisfied and will definitely return.
I initially came to New Gate International Dental Clinic just for a check-up, but after listening to the very thorough and clear advice from the staff, I felt quite reassured. The doctor explained my specific dental condition, didn't pressure me into any services, and only suggested appropriate treatment options. The staff were friendly and enthusiastic, and the space was clean and modern. It…
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was a very good experience, even though it was just a check-up.
Excellent service, the consultants were very helpful, and the doctors were extremely professional 🩷 …
I had my chipped and sensitive tooth repaired, and the results were very satisfying. The dentist handled the procedure quickly and carefully, minimizing pain. After the repair, my tooth looks natural and I no longer experience sensitivity when eating or drinking. The staff were very helpful, and the process was clear.
I went to New Gate International Dental Clinic for dental repairs (filling and treating cavities) and had a very good experience. The doctor was thorough, gentle, and clearly explained my condition before treatment, so I felt quite reassured. After the procedure, my teeth looked natural, and I didn't feel any discomfort or irritation when eating or chewing. The staff were very helpful, and the…
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clinic was clean and modern. Overall, I am very satisfied and will return if needed!
I highly recommend getting your tartar removed here. You can even order music to listen to in your room! 😋😋😋 The male doctor is very gentle and speaks very softly. …
A friend recommended this place to me for dental treatment; the atmosphere is relaxing, the receptionists are enthusiastic, and they play chill spa music.
I had dental implants and braces done at New Gate International Dental Clinic and I'm very satisfied with the results. The doctors are highly skilled, the procedures were gentle, and the consultations were clear. The staff are friendly and provide excellent customer care. The facilities are modern and clean. After the treatment, my teeth are straight and beautiful, I can chew well, and I feel much…
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more confident. Definitely worth choosing! ⭐⭐⭐⭐⭐
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