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Q&M Dental Austin

29, Jalan Mutiara Emas 10/19, Johor Bahru, Malaysia

Last audited May 2026 By SmileJet Audit Team How we audit →
4.5/5  · 65 reviews

Why Choose Q&M Dental Austin in Johor Bahru?

Austin Heights branch of Singapore's largest dental group, holding Invisalign Purple Diamond status and providing AI diagnostics, digital CAD/CAM, orthodontics, implants, and complete dental care in JB.

Q&M Dental Austin is the Austin Heights branch of Q&M Dental Group Malaysia, operating as part of Singapore's largest private dental group in the Austin Hills area of Johor Bahru. Q&M expanded into Malaysia in 2009 and has since developed a network of clinics across the country, bringing structured clinical protocols, modern digital technology, and specialist-accessible care to patients throughout peninsular Malaysia. The Austin branch serves both the rapidly growing Austin Heights residential community and patients from Singapore who travel to Johor Bahru for dental treatment. Q&M Dental Malaysia holds Invisalign Purple Diamond provider status, the highest certification tier in the Invisalign programme, awarded to groups that demonstrate exceptional volume and quality of clear aligner treatment outcomes.

Austin Heights is one of Johor Bahru's newer and more dynamic development precincts, situated in the northern part of the city with good road access to the major expressways connecting central Johor Bahru with the Pasir Gudang corridor and beyond. The establishment of a Q&M branch in this area reflects the growth of the Austin community and the demand for high-quality, technology-enabled dental care among its residents. Q&M's brand of AI-enabled dentistry is consistent across all its Malaysian branches, meaning patients at the Austin clinic benefit from the same clinical standards, technology investments, and specialist network as patients at any other Q&M location in Malaysia.

Invisalign and Clear Aligner Treatment

Q&M Dental Malaysia's Invisalign Purple Diamond status makes the group one of the most experienced Invisalign providers in Southeast Asia. The Purple Diamond tier is the highest level of the Invisalign provider certification programme and is awarded based on the number of cases treated and the clinical outcomes achieved across the provider's locations. For patients seeking Invisalign treatment at Q&M Austin, this certification reflects a depth of clinical experience with the system that spans a very wide range of case complexities, from minor cosmetic corrections to comprehensive bite rehabilitation using clear aligners.

The Q&M group's intraoral scanning technology supports the Invisalign workflow by creating a precise three-dimensional digital model of the patient's teeth, eliminating the need for traditional impression trays and enabling a highly accurate ClinCheck treatment plan. Patients can review a digital simulation of their expected tooth movement before treatment begins, providing confidence in the planned outcome and a clear understanding of the treatment process ahead. Invisalign's removable, near-invisible aligners make orthodontic treatment practical for adult patients who want to straighten their teeth without disrupting their professional or social appearance.

Braces and Orthodontics

Conventional braces are available at Q&M Dental Austin for patients who prefer or clinically require a fixed orthodontic appliance. Braces remain the preferred approach for certain types of complex tooth movement and for younger patients where compliance with a removable appliance may be a concern. The clinical team at Q&M Austin conducts thorough individual assessments before recommending an orthodontic treatment approach, ensuring that each patient receives a plan suited to their specific clinical needs, aesthetic goals, and timeline.

AI-Enabled Dentistry and Digital Technology

Q&M's investment in AI-powered diagnostics and digital clinical tools is a defining feature of the group's Malaysian clinics. AI-assisted radiograph analysis helps dentists detect cavities, bone loss, and other conditions with greater consistency, while CAD/CAM digital milling technology allows high-quality dental restorations to be designed and produced in-clinic with reduced turnaround time. Intraoral scanning supports treatment planning across orthodontic, restorative, and implant workflows, replacing conventional impressions with comfortable, real-time digital capture. Together, these technologies enable a more precise, more predictable standard of care than is achievable through traditional analogue methods alone.

Comprehensive Dental Services

The full scope of Q&M Malaysia's dental services is available at the Austin branch, including general dental treatment, professional scaling and polishing, teeth whitening, aesthetic and cosmetic dentistry, dental implants, crowns and bridges, dentures, root canal treatment, periodontal (gum disease) management, wisdom tooth removal, and children's dentistry. Jaw orthognathic surgery is available through the group's specialist network for patients with significant skeletal bite discrepancies requiring surgical correction. The Q&M corporate dental benefit programme is also accessible through the Austin branch for employees covered by company dental benefit plans.

About the Q&M Dental Group

Q&M Dental Group was founded in Singapore in 1999 and has grown to become the largest private dental group in Singapore and one of the most recognized dental brands in Southeast Asia. The group has expanded internationally, with a significant presence in Malaysia through its network of clinics operating under Q&M Dental Group Malaysia. Q&M clinics follow group-wide clinical protocols and share access to a network of specialist dentists across disciplines including orthodontics, oral surgery, periodontics, and prosthodontics. This network model means that patients at Q&M Austin benefit not only from the capabilities of their own branch team but from the broader clinical resources and quality assurance systems of an organization with over two decades of dental group management experience.

The Austin branch's place within the Q&M network means that patients requiring specialist treatment or advanced procedures can be referred seamlessly within the group, maintaining clinical continuity and records. For patients traveling from Singapore specifically for dental care, Q&M's consistent standards on both sides of the Causeway offer a level of familiarity and confidence that independently operated clinics cannot replicate.

Patient Reviews from Johor Bahru

4.5

★ 65 reviews

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HARIZ IMAN BIN MOHAMED AZLAN A20ET0076

May 2026 · ★ 5

service provided here very superb, the place are soo condusive. the staff also very kind and helpful.

Clinic response ():

Response from the owner 3 years agoThanks for the review and for sharing your experience at our clinic! We're really happy to know, and we wish you a great day ahead!

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Tamimi Mat Deris

May 2026 · ★ 5

Its my first time visit and i recommend looking for Dr Juniana. How impressive. Doktor Juniana really gentle from start to end. And the staff is so friendly and super helpful. Thanks doctor and staff. Till we meet on my next treatment.

Clinic response ():

Response from the owner 3 years agoThanks for the review and for sharing your experience at our clinic! We're really happy to know, and we wish you a great day ahead!

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Francine Felly Fung

May 2026 · ★ 5

Its my first time visit dentist and i was recommend by friend looking for Dr Juniana. How impressive. Doktor Juniana really gentle from start to end of my treatment. Thanks doctor. Till we meet on my next treatment.

Clinic response ():

Response from the owner 3 years agoHello Felicia, Thanks For Dropping Us A Review. Have A Great Day Ahead & Hope To See You Again. 😁 …

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Ai Er Tea

May 2026 · ★ 2

use to come here last few years and the services was satisfied. that time only 2 dental clinic available at Mount Austin. My recent visit was Saturday and surprising I was informed that no dentist on Saturday. only I female staff stay in the office just to let customer make appointment🙄 really can't acceptable 😣 you will find another good alternative just few doors next to this, but suggest with appointment will save your time. that one has 4 dentist on duty 😘

Clinic response ():

Response from the owner 3 years agoHello ☺️ First Of All Thank You For Bringing This To Our Attention. We're Truly Sorry That You Are Experiencing Inconveniences During Your Visits. We'll Strive To Do Better With Every Feedback Received From Customers. Nevertheless You Are Right Too 😆, We Would Recommend Customers To Make Appointment In Advance Or Contact Relevant Dental Clinic Prior Any Visits To Avoid Any Inconveniences.

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jeffery1688

May 2026 · ★ 5

Dr Juliana was very pro. Same goes to her assistant and the lady at counter. Will come back for my annual teeth polishing and scaling.

Clinic response ():

Response from the owner 3 years agoHi Jeffery, Thanks For Visiting. We Hope You Enjoyed Your Treatment With De Juliana.

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Tan Joanne

May 2026 · ★ 1

Q & M Dental Surgery boss please take note with this lady doctor. When I call to make appoinment is a Malay doctor but when I reach there is a lady Indian doctor. Look like the nurse and doctor is not honest! Very disappointed with poor filing service. If the skill is not good better don't become dentist. Actually my teeth is no problem, but she ask to do filing. She look like very hard sales! When she filing my teeth, she keep reduce and cut my teeth without inform me. She should inform me and let me decide every step of teeth filing. After she help me filing my teeth, my teeth become pain and not feeling well when eating. The nurse assist her also very poor service. She didn't act softly and make me feel not comfortable along the filing service. I already paid money but they not service me well. Really not satisfied!😓😓😓😓 They charge RM180 for filing 2 teeth. But your service is not worth what I paid! Plz refund me!

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Syamsiah Hani

May 2026 · ★ 5

The best dental care I have experienced, Dr Junaina provided excellent service and I will be coming here for all my future dental needs! Thank you Dr Junaina 💕💕 …

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Cik NFF

May 2026 · ★ 5

So far so good, the doctor & staff very kind. Environment so fresh 😍 …

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affina haryani

May 2026 · ★ 5

great experience for first visit.explained clearly what needed to be done n what I didn’t need at the moment.please go and see dr nena.she will serve u with her clean smile ♥️

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hasanah husin

May 2026 · ★ 5

I’ve been here and took my treatment with Dr Junaina. I did scaling and some other treatment with her and huge credit to her because she was very gentle, very nice lady and very pretty. I definitely will do my next treatment here and request for Dr Junaina too. She was also very generous in giving me understanding about mu teeth. Thumbs up with the dentist that caught my eyes. Not to mention the nurses are also friendly and warm welcoming the patients. The clinic also clean with strategic location.

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★ 4.5 (65 reviews)

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