Patients
Reviews of Puskesmas Buleleng I.
Bali, Indonesia. 92 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 92 reviews
The service was very unfriendly. The people in charge of referrals, information, and complaints were not at all friendly when they spoke! There were long queues, but they were busy chatting.
The service is very unfriendly, the staff is always talking too fast. Please have some manners.
From the several times my child has been vaccinated, the service has always been friendly, especially if you register online using a mobile, it's easier and faster.
The service is good, friendly but the queue for numbers is very long....
Buleleng 1 Health Center is a favorite health center, many patients from outside the region seek treatment at Buleleng 1 Health Center, The most visits per day are 200-250 people Other health centers are still far away
The service is good now, the registration officers are friendly now, please maintain the quality of service so that it remains good.
The children's room service really helps us as a community because I don't have time to go to the integrated health post to get vitamin A and worm medicine for my child.
Registering online is faster. When you arrive, simply show your registration number to the receptionist and wait to be called, or you'll be directed to the clinic you're looking for. The receptionists have improved to be friendlier, and service is always prompt. My experience at the KIA clinic for child and pregnancy checkups has been that all the staff, whether midwives, doctors, etc., have…
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been very friendly and communicative. I hope they maintain their good quality. 👍
The service is very unfriendly and they talk very aggressively to customers. I really don't recommend it!!!!
Service is not friendly. Especially the registration administration part. Just change all the admins. Many people have complained about this but there is still no change
I ran here because I heard that my elderly mother had been yelled at by the registration staff. Looking down at the reviews, almost everyone gave it a 1-star rating, reflecting the same experience. Oh my gosh, doesn't the head of this health center ever monitor the performance of his subordinates? He has absolutely no intention of making any changes.
Initially, I thought the reviews were false. However, the service was disappointing and unsatisfactory. They were unfriendly. I went there for treatment but was treated like I was asking for donations. Please evaluate this so we can improve in the future.
Especially for dental care it is very good I like it
Visiting Buleleng 1 Health Center again. The flow and service are getting better.
Those who are at the registration desk are waiting for the ticket, please be patient and serve the patient, if you are the one who needs the ticket
Is this a health service or a place to pick up groceries? I just got a response at the payment counter, and I thought they were asking for donations or something. The service is terrible. I regret going there even though many people have commented on it, but there's still no change. Haha, this health center is a joke.
Service is not good, there is a loss of response, less helpful
I've been here three times (at the dentist). The service at the registration desk and at the doctor's office is fast and excellent. I was initially skeptical because I read a lot of negative reviews, but it turns out they haven't. Perhaps they've improved their service. Good luck and success to Buleleng I Community Health Center 🙏🏻 …
The service was unfriendly, and the staff downplayed the initial diagnosis. Please evaluate the performance of our staff and healthcare workers. Please learn how to provide good service like educated people.
rating 1 is still too good, the service is very very very very unfriendly
The service was very poor. It took me less than 7 seconds to get through after my queue number was called, and I went straight to the registration counter. The response was very poor, and I was told I was very slow. I immediately handed over my ID card, but they still asked me to speak loudly. I said, pointing to my neck, that I was sick and couldn't shout. There have been many negative comments…
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here, but they seem to have no response and no progress in the evaluation, whether there is a performance evaluation or not. Hopefully, this will be a lesson learned, although I don't expect much, because there have been many similar comments, but zero progress. Thank you.
Why are you so curt in providing service, especially the lady at the front counter of the registration area (there are two, but this one is very annoying), I want to queue, of course I need to see a doctor, but she can say "I don't think it's necessary" after hearing my complaint, even though I can still see the doctor, but I know best whether it's necessary or not to see a doctor, if I don't need…
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it, why should I bother waiting in line!!!! I think this service needs more training
Even though he is senior, the service at the Buleleng Community Health Center I counter is not good.
Very bad service, there was no one at the information counter even though it was still working hours, not break time, waited 10 minutes but there was no one, at the counter on the left of the health center, when it was my turn to ask for information, the answer was indifferent, please handle workers like that so that they don't get paid just because they work incompetently, very disappointing…
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employees
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