Patients
Reviews of Pró-Sorriso Odontologia | Implante Dentário | Dentista | Setor Morada do Sol | Goiânia - GO.
Goiânia, Brazil. 104 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 104 reviews
Top clinic, great atmosphere, but I waited for over an hour, sad, I won't be back.
Reply from the clinic
Hello Danielle. We are very sorry for your experience and thank you for sharing it with us. Our goal is always to offer a welcoming and high-quality service, and we regret the wait time you experienced that day. We would love to have the opportunity to welcome you back and provide a better experience. Please contact us so we can schedule a special time for you and take care of this with all our care. It will be a pleasure to welcome you again. 💙
The service was very good and, most importantly, the dentists were great!!
Reply from the clinic
Thank you! You can always count on us! Hugs from the Pró-Sorriso team!
Comfort and confidence for the patient. Excellence goes beyond technique, focusing on the complete experience, from the first contact to the post-consultation follow-up.
Excellent quality service, from reception to other professionals, great payment options, affordable prices.
Reply from the clinic
Thank you, Erica! You can always count on the Pró-Sorriso team!
Dear Sir/Madam, It's worth noting that at least here I'm getting a response… since it's impossible to maintain contact via WhatsApp. (After the procedure, of course!) … I requested an X-ray performed at the clinic, which was denied, and I was informed that it was an "internal procedure," BUT does this internal procedure know that it's a patient's right to have access to exams? (If necessary,…
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y, they can even charge a fee to provide them), even so, it was denied! It's impossible to contact them. Even getting a receipt or invoice is difficult. Does the internal procedure comply with the Consumer Protection Code? That's the question.
Reply from the clinic
Response from the owner Edited 2 months agoDear Karolyne, Thank you for your feedback. We would like to clarify that Pró-Sorriso is not a radiology clinic; the examinations performed are part of the clinical protocol of the dental evaluation, offered free of charge, which is why they are not available separately. We emphasize that the clinic operates in full compliance with the Consumer Protection Code and the ethical standards of Dentistry. Information suggesting irregularities does not reflect the reality of the service provided. All invoices or receipts related to treatments are automatically available on RECEITA SAÜDE, an app to which you do not need to contact the clinic to access them. We remain available for any in-person clarifications, should you wish to schedule an appointment. Sincerely, Pró-Sorriso Integrated Dentistry Team Dear Karolyne, Thank you for your feedback. We would like to clarify that, during the week mentioned, the clinic experienced a temporary instability with WhatsApp, a one-off situation that is being resolved. In cases of real urgency, our telephone lines have always been available for immediate contact. Simply call if you truly need a quick and urgent response as mentioned. We reiterate that Pró-Sorriso has been operating with a high standard of service for years, which can be verified by our history of positive reviews and the absence of this type of complaint on our profile. Regarding the examinations, we reiterate that we follow clear clinical and ethical protocols, previously informed, in accordance with the Consumer Protection Code and current dental standards. Given your publicly expressed dissatisfaction, we understand that perhaps another clinic would be more aligned with your expectations at this time. We sincerely wish you success and an excellent experience in your next appointment. Sincerely, Pró-Sorriso Integrated Dentistry
It's clean, organized, the service is good and great, and the clinic...
Reply from the clinic
Thank you, Uiliam! You are always very welcome! You can always count on us!
I live in London and experienced excellent service and quality in a stunning setting with exceptional professionals.
Reply from the clinic
Thank you for your trust in our work! You can always count on us!
They pay close attention to the patient, the dentists are all great, I liked the service.
Reply from the clinic
Thank you for your feedback! You can always count on us! Pro-Smile Team!
Excellent place, with great, highly qualified service. With the wonderful professional Weslyana 👏🏻👏🏻👏🏻👏🏻 …
I have always received excellent service from all the professionals.... a wonderful clinic.... I highly recommend it... I have been a loyal customer for over 14 years.
A place where you can find all the experts! An attentive and super helpful team.
My experience so far has been the best possible, competent professionals, humanized service. The attendants are lovely ❤️❤️
I am very happy to be so well taken care of. Acequibe deserves congratulations, from the attendants to the wonderful professionals. Thank you for the care.
The service was very good, the Pro Sorriso team is excellent in all areas, and best of all, they make the financial process easier and bring back the happiness of smiles to patients.
Right from the start, you notice the excellent service. I was very well received 😁 …
Reply from the clinic
Thank you for trusting our team! You can always count on us!
The first time we went to the Sorriso clinic, we were warmly welcomed by the receptionist Ranna, who was very polite and kind. The clinic is wonderful, and the doctors are very attentive.
Great service, the girls are lovely ☺️, Rana even helped me register online 🤭 …
Excellent service, very beautiful clinic 😚 and the girls were super attentive, I loved Ranna ❤️ …
Best service in the world, amazing clinic! I've never been treated so well, thank you to the whole team!
Excellent service, I've known them for several years, and now it's even better with top-notch service from qualified professionals, responsibility, and affordable options. I'm very happy with my treatment. I highly recommend them.
The initial consultations were great, however, during the last one, they performed two fillings without anesthesia, even though I complained of pain, because the doctor said they were "small and would be quick." However, we paid full price regardless of whether the cavity was the size of the tooth or not.
Reply from the clinic
I'm sorry about your experience. We always try to make our customers as comfortable as possible. You'll be looking into this matter closely! What is your full name, please?
Excellent professionals, affordable prices, clean, modern, and air-conditioned environment. Super polite receptionists. Fantastic!
We've known the clinic for many years, and it's getting better and better in terms of service. I'm very satisfied with the treatment we received. I highly recommend it.
Friendly doctors. Gustavo is the best, super kind and funny.
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