Patients
Reviews of Primecare Dental Kepong Prima.
Kuala Lumpur, Malaysia. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
The service is very good.The toilet is very clean.The doctors is very friendly.
Dentist, service and environment is all good here. Kids are being treated well too
Dr. Melina was super nice and explained everything clearly about my teeth. She’s really polite too. The staff were all friendly and welcoming, and the clinic itself was clean and cozy.
I bought products here and the nurse were very kind ,🥰 …
Brought my son for filling, doctors are kids friendly and kind.
v best experience..with doc Elanie...she did extraction 8n v professional way.
Dr Eugene was very soft spoken and delicate with my scaling and polishing process. Detailed explanation and instructions in caring for my tooth.
The doctor was very gentle and kind, and the price was okay.
Been here for wisdom teeth extraction, scaling teeth, price are reasonable, no pain at all! Dr Melina is very nice and gentle! Staffs are friendly too! Definitely will visit again!
Service is good and Dr Choo is patient and gives many advice.
Worse clinic ever with no empathy. Kid is in pain and they just rejected to accept with reason that appointment is full.
Reply from the clinic
Dear Mr Beng, We are truly sorry to hear about your experience and we sincerely understand how distressing it is when a child is in pain. At the time of your visit, all our dentists were already fully engaged with patients who had earlier confirmed appointments and were undergoing treatment, which unfortunately meant we were unable to take in additional walk-in cases safely without affecting ongoing care. Please know that this was not a lack of empathy, but a limitation of capacity at that moment. We always aim to provide proper attention and quality treatment to every patient. We sincerely apologise for the inconvenience caused and appreciate your understanding. If you would like, you may contact us directly and we will do our best to arrange the earliest possible appointment or advise on alternative care options.
I was having a bad issues with my teeth, Dr Melina was so gentle yet skillfull to resolve my teeth problem. And this is the only dental i visited for 5yrs.
Dr Eugene was very patient and accommodating. Had a great experience here doing scaling and filling.
dentist's skill (gentle, thorough), staff comfortable/clean environment, clear explanations, pain management (painless procedures)
Dr. Eugene is professional dentist and help me remove my wisdom without pain
Great and very patience on Dr Eugene, care on your comfort. Highly recommended !
Great service by Dr Eugene. He explaining every details and give a good advice.
Dr Elaine was very professional, attentive and gentle 😊 will definitely come back for my future dental appointment …
walk in to this clinic and the doctor attended it so well, will visit again
The dentist was very patient in filling my daughter's tooth.
Friendly staff and Dr. Wong is very professional. Good experience overall
I had a great experience with Dr Eugene. The clinic was clean and well-organized, and the staff were friendly and professional. The dentist took the time to explain the procedure clearly and made sure I was comfortable throughout. The treatment was gentle and efficient, and I felt well taken care of. Overall, a very positive experience—I would definitely recommend this dentist to others.
Dentist was very detailed, very thorough and provide free education on teeth care
Thank you, Dr. Eugene, for your meticulous and perfectionist approach. My teeth feel amazingly clean and refreshed after the scaling.
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