Prague Dental Clinic

Seriously worst dentist I’ve ever been to. One hour wait for them to be treated by 2 woman just laughing at each other and then provided me no real assessment

So to sum it up. I've been going since 2017 (I'm attaching an old photo as proof). At first, the service was great and everything worked. The last year and a half, absolutely appalling attitude. The first thing they suggested to my girlfriend was to pull out the tooth and put in an artificial one (it wasn't completely wrong, but since she's very young, maximum effort should be made to preserve the existing teeth). However, we switched to a specialized clinic where the tooth was eventually saved. In my experience, it sometimes takes up to 2 weeks to get there. I had an appointment at the end of August, but it was canceled. When I wanted to make another appointment with the doctor who did one part of my procedure sometime in April, the nurse started yelling at me on the phone that they were in emergency mode and only had one doctor. Apparently this doctor is no longer there, what did the procedure on me in March/April 2025. I couldn't take it anymore and after a few months of solutions and calls, I started swearing on the phone and words started flying.. That's the end of my experience with this office. Regardless of the fact that we had an appointment for a Saturday in March for some time and they called us a few days in advance to see if it couldn't be done earlier, that they wanted to go home earlier, etc.. What's too much is too much. One or two things can be understood, but if almost nothing works, I really don't recommend it. Unfortunately, after 8 years, I'm going elsewhere.

A very thorough dentist. For him, the patient is the focus.

My daughter and I have been clients of the clinic for several years, and we were both satisfied. Unfortunately, the care has deteriorated recently, they have repeatedly not performed the procedures we ordered with excuses, and the prices have only risen to astronomical heights. The last time was on Saturday, October 12, when my daughter was scheduled for a tooth extraction 3 months ago, the doctor refused the procedure on the spot and sent us to a dental surgeon. When I requested at least a cavity repair, they reluctantly and with talk did it, but charged 4300 CZK for a filling???? Unbelievable, so I'm sorry, but never again. I do not recommend this clinic to anyone.

I went to dental hygiene today with Mrs. Maruška, I must say that she is very skilled, she always explains everything well, gives advice, works with sensitivity and care. Thank you!! 👌👍 And I recommend it. …

For many years I have been regularly going for preventive check-ups and having undergone some procedure here and there. Everything was perfect, meaningful, painless and justified. After removing the braces (treatment by another doctor), I had no cavities or other serious problems for several years. On 01/24, another regular preventive check-up took place and I couldn't help but be surprised. The check-up was performed by another doctor (no one informed me in advance), after a few minutes and X-rays I heard the verdict: 4 cavities, dirty, neglected teeth. I was totally derailed and confused... No cavities for several years and six months after the last visit, 4??? The doctor started counting what it would cost me... She came to several tens of thousands. I was shocked and didn't understand how this was possible. I couldn't accept it and after 3 weeks I visited another clinic where they praised my dental care and found one minor cavity. Thank you for the great care so far, but no one will see me here anymore.

Enquired via email initially about cleaning, bonding, braces and a bridge too. (Myself and partner). Received a callback requesting we come in for dental hygiene clean prior to discussing anything else. My teeth hadn’t been cleaned in years, so had two hours with the dental hygienist who was excellent, however I paid 3,000CZH and my partner was charged 1,600czh for 30 minutes. Can’t fault the work, but the pricing doesn’t match their website. We also found out after that they don’t do any other work we’d initially enquired about! overpriced based on we’re not local and their prices definitely don’t match their website. Plenty of other good dentist around and wouldn’t recommend this dentist clinic.

It was 5 years ago, my favorite dentist. The waiting room was very classy, ​​we always received coffee while waiting, the staff was professional, and the dentists were top-notch. I had my implant done there. Then came COVID, and after that, they were never reachable. Two months ago, I broke a tooth and experienced unbearable pain. The first available appointment was 5 weeks ago... (a 3-week wait for a broken tooth that bleeds and hurts despite painkillers). Not to mention that I live in Pilsen and always have to take a 1 hour 50 minute train ride before each appointment. Anyway, I finally arrived at the dentist's office after weeks of pain... we were greeted casually and left to wander aimlessly towards the bare waiting room... just four plastic chairs... no coffee or water... we were left there to wait for an hour before being told that our teeth were in terrible condition and that they were going to run scans (which had already been done five years ago...) and that the scans were still in the system... and that, as a result, this time it wasn't possible to treat my tooth because first they had to take care of my dental hygiene and blah blah blah, extract my wisdom teeth (5000 CZK each) and fill the cavities (3000 CZK each), etc., etc... In short, I was made to come for nothing. I was furious, I can tell you that much. Today I finally got an appointment with a dentist in Plzen who's finally accepting new patients, and he told me I have beautiful, healthy teeth, no cavities, just a few pockets and my broken tooth, which he repaired immediately. He didn't mention pulling any teeth or anything. So Prague Dental Clinic has lost me. What made me change my mind was first and foremost the lack of professionalism, but especially their blatant disregard for my role: walking wallet. If their goal is to tell you outlandish stories about the state of your teeth to squeeze money out of you by insulting you quite a bit, forgetting appointments, being unpleasant and late, and making you come in for nothing, then it's a 10/10, bravo. What I look for in a dentist is my health and well-being. Here, that no longer exists. So, too bad. In Plzen, I now have a new private clinic, where I no longer have to travel for two hours and where professionalism is paramount. There you have it. And my tooth was finally repaired and not extracted, and I have beautiful teeth.

Best in Prague! They were so helpful and polite. Accommodated our minor travel emergency and helped us get back to enjoying our vacation! Friendly staff and super fast service. Very professional, clean, and updated office as well. Got dental x rays and were able to get them emailed over so our dentist can have them on file. Thank you!

The most gentle and at the same time most precise dental hygiene from the hygienist. Thank you.