Patients
Reviews of PLUS Dental Clinic Siam SquareOne.
Bangkok, Thailand. 218 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
PLUS Dental Siam Square is a branch of a large Bangkok chain with a convenient central location, English support, and reliable routine dental care. Orthodontics is a recurring weak point: multiple reviewers report poor treatment plan communication and very long Thai aligner timelines. Best suited for tourists wanting routine work or short cosmetic procedures rather than long orthodontic cases.
Authenticity
8/10Established 18-branch Thai chain with own website, listed on international platforms such as MyMediTravel, 218 Google reviews averaging 4.76, and visible long-term patient base.
Treatment quality
6/10Routine cleanings, scalings, and short-treatment cases broadly praised; multiple detailed complaints about orthodontic treatment plan transparency and slow in-house aligner production cycles.
Cleanliness
8/10Reviewers consistently describe clean facilities with cool air conditioning and snacks while waiting; no hygiene complaints across 50 reviews.
Team
6/10Dr. Atthaseth named in one review; chain employs many rotating dentists across 18 branches but specialist credentials per branch not published.
Price value
7/10Routine work competitive, Thai aligners option offered as a cheaper alternative; one reviewer notes prices are higher without insurance benefits, reflecting positioning above local social security clinics.
Tourist suitability
7/10Siam Square BTS-accessible central tourist location, English service confirmed by international platforms and a foreign reviewer, but no advertised airport transfer or coordinator package.
What comes up well
- Central Siam Square BTS location convenient for tourists
- 18-branch chain with English support and online booking
- 218 Google reviews averaging 4.76
Points to weigh
- Multiple reviewers report orthodontic plan communication failures
- Thai aligner production cited as taking many weeks per step
- Per-branch dentist credentials not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 218 reviews
The staff provided excellent service. The doctor was very gentle.
Reply from the clinic
Hello, customer. Thank you for using our clinic. Admin would like to leave Plus in your heart. We hope to be able to take care of your smile again in the future. 💙
Today I came to the clinic to get a clear retainer. The doctor was gentle and it didn't take long. Overall, it was a good experience.
Reply from the clinic
Hello, dear customer. Thank you for using our clinic. The admin would like to ask you to keep Plus in mind. We hope to have the opportunity to take care of your smile again in the future. 💙
The staff provided excellent advice. They explained the orthodontic treatment very well.
I came for equipment adjustment today. All the staff were very helpful and polite. I was very impressed with the service.
The staff were lovely and the doctor gave good advice.
I came for a teeth cleaning and the dentist was very gentle, the assistant was lovely, and the counter staff provided excellent service.
I got my braces done here. The doctor, assistants, and staff are all lovely and provide excellent service.
The staff provided excellent service, the air conditioning was very cool, and the doctor was gentle. I was very impressed.
The staff were very attentive, always calling to remind me before my dental appointment. The dentist was also kind, easy to talk to, and very friendly.
The doctor was gentle and the staff provided excellent service. I highly recommend this place.
I got my braces done at this clinic, and the service was good.
The staff were lovely and polite, and the doctor was incredibly gentle.
I came for orthodontic treatment today. The staff and the doctor provided excellent service. 😊 …
The welcome and service were excellent. I liked it very much.
The doctor and assistant were very friendly and provided excellent service.
You can request a specific doctor. The service is good, but there's sometimes a long wait, but it's okay.🤟🏻 …
The wait was incredibly long. They responded very quickly during the appointment and payment process. However, once the procedure was finished, they practically abandoned the patient. I was supposed to receive my retainer two days ago, but …
Reply from the clinic
The clinic values all feedback and sincerely apologizes if you had a negative experience. … More
To anyone considering dental work here, let me tell you it's terrible. They extracted so many teeth at once, even things that weren't actually extracted. Before, my teeth weren't spaced apart, and my mouth wasn't chipped. I went there for …
The in-store service was good, I won't argue with that. But the service after braces removal was terrible. -First issue: I was very patient the first time I had my braces removed on …
Teeth cleaning, fillings, and extractions are covered by social security insurance. Teeth whitening and spa treatments are also available.
The doctor was very lovely and the service was excellent.
Good service overall. For improvement, most of the staff are nice, but some of them should handle emotions more wisely. I understand that dealing with lots of customers can be frustrating sometimes, but it would be better to be more careful with what you choose to say to the customers. Just a little suggestion from me :)
Reply from the clinic
Hello, dear customer. Thank you for using our clinic's services. The admin kindly asks you to keep Plus in your heart. We hope to take care of your smile again in the future💙 …
The staff provided excellent service, the shop was very clean, and it was very easy to get to. 🩷 …
The doctor was very gentle, and the staff were lovely.
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