Patients
Reviews of Platinum Dental Group.
Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.
Authenticity
7/10Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.
Treatment quality
7/10Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.
Team
7/10Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.
Price value
8/10Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.
Tourist suitability
8/10Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.
What comes up well
- Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
- iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
- 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
- English, French, and Vietnamese spoken; WhatsApp, airport transfer available
- Two locations including expat-friendly Thao Dien district
Points to weigh
- SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
- Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
- One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 198 reviews
The clinic is luxurious and cozy. The doctors are attentive and thorough in their consultations. The procedures are gentle. I am very satisfied with choosing this place for my and my family's healthcare.
Reply from the clinic
Thank you for your positive feedback on your experience with examination and treatment at Platinum. We wish you and your family good health and happiness in life.
Highly skilled doctors, excellent service, a trustworthy dental clinic, I give it a 10/10.
Reply from the clinic
Platinum would like to thank Nhi Tran and is delighted that you had a positive experience with your dental treatment. We wish you and your loved ones good health and happiness in life.
Always a pleasure coming here. Staff are super polite and friendly and caring. Highly recommended
Reply from the clinic
Thank you so much for your great review. Good luck and see you !!!
If you are reading this review and feeling a little uncertain, I’d like to tell you please do use Platinum Dental. The quality of the service is world class. …
Reply from the clinic
Thank you Stewart for sharing your experience at Platinum Dental. We appreciate and looking forward to seeing you again in April for further dental care. Regards, Anna Tran.
Super good dentist from customers from Australia, Got a whiten, clean and polish, great value.
Reply from the clinic
Thank you so much for sharing your experience with us. Wishing you good health and happiness every day.
I live in Austin,TX, visit family in viet nam for a couple month vacation. Usually, on time appointments, integrity and standard of service are my top priority in choosing a personal service in the state. Platinum dental exceed my …
Reply from the clinic
Thank you for your compliment. This is our motivation to work harder for your dental health and beautiful smiles!
My family's favorite dental clinic. I had my braces done here, and my smile has completely transformed thanks to Dr. Anna Tran. The staff are also incredibly friendly and lovely. Thank you, Platinum Dental.
Reply from the clinic
Platinum Dental Clinic thanks you for trusting our orthodontic services. We wish you a bright, radiant smile and much joy in your life.
The clinic is enthusiastic, attentive, and extremely professional. My teeth have improved a lot after a period of buck teeth treatment.
Reply from the clinic
Platinum thanks you for your positive feedback on your experience with our dental examination and treatment services. We wish you and your child good health and much happiness in life.
It took me a long time to find a reputable orthodontic clinic for my 12-year-old to get braces. The staff and doctors at Platinum Dental are very professional and lovely. After a thorough examination and preparation, the braces treatment was very comfortable and painless. Many thanks to Dr. Anna Tran and the team at the clinic.
Reply from the clinic
Platinum thanks you for trusting our orthodontic services. We wish you and your child a bright, radiant smile and lots of joy in life.
My husband had implants done and it was a professional and hassle free process with Platinum Dental Group. They were very caring and looked after him very well. I would recommend their services. Thank you for such wonderful service.
Reply from the clinic
Thank you Rita for giving us this feedback. We are looking forward to see you again in 6 months for the last step of the procedure. Thank you.
I wanted veneers for a long time. Living in Massachusetts where the cost is so high, I was looking for an alternative. Luckily, during the trip to Vietnam, i was able to find Platinum Dental. After meeting with Dr. Anna Tran, I was …
Reply from the clinic
Thank you Thao for this giving us the trust and love on our service. We are happy that you can smile beautifully and confidently from now on. See you again when you visit Vietnam in the near future.
Just got my veneers and 1 crown done at platinum and I’m happy with my results! I chose this place over others because I wanted a nice but still natural look! And dr.Anna definitely delivered!! All the staffs are so nice as well, I highly recommend this palace for your veneers or crown! Thank you ❤️❤️❤️
Reply from the clinic
Thank you for your kind words! Our pleasure to serve you.
I have been to have quote to do teeth reconstruction. Meeting Dr Anna has been not only a joy but a very informative experience. My sick tooth was removed with absolutely no pain and all staff have been great to me from start to finish.
Reply from the clinic
Thank you so much for sharing your experience! We look forward to welcoming you back in the future!
AMAZING! Safe, clean, gentle and very caring. I will be back. Teeth whitening, amazing! Fillings, great! Thank you ♡
Dr. Dung. Very knowledgeable, very friendly, and gave me a fair and judicious advise instead of selling me the highest treatment... …
Reply from the clinic
The Platinum Dental Group just thank you so much for choosing us. We are very lucky when having a customer like you. We hope you come back and have your teeth checked again with our Doctor.
It is good to have a place where I know I can get trustworthy and effective service.
Reply from the clinic
The Platinum Dental Group just thank you so much for choosing us We are very lucky when having a customer like you. Wishing you all the best!
Great service ! Had my friend introduce to clean my teeth and kt was amazing and affordable
Reply from the clinic
The Platinum Dental Group is very happy when you're satisfied with our service. We hope to see you again soon when you come to back Vietnam. Thank you so much!
Amazing service and friendly staff. The dentist is thorough and very calming, one of the best dental experience I’ve had. I’ve been here three times and will continue to do so. The price is reasonable too!
Reply from the clinic
The Platinum Dental Group just thank you so much for choosing us. We are very lucky when having a customer like you. Wishing you all the best!
I had my teeth cleaned at Platinum Dental Group and everything went very smoothly. The receptionist and staff were very accomodating and made the entire procedure very comfortable and pain free. Would highly recommend.
Reply from the clinic
Thank you Ms.Janine Vuu Platinum Dental Group is very happy when you're satisfied with our service. Our staffs are happy to hear that. We wish you always happy and good health. When you come back to Vietnam, please check up with our Doctor. Thank you so much!
Had such a great experience at platinum dental! I emailed a week before request a cleaning and a whitening. They promptly responded and were able to offer a perfect time. …
Very easy, good, and fast transactions. Thank you to our dentist for all the efficient work and taking care of us well.
Excellent service. We were able to book an appointment within the week via Zalo. Will go back again for our dental service needs in the future.
Reply from the clinic
Thank you Mr. Michael Sean. Platinum Dental Group is very happy that you are satisfied with our services. We hope you come back and have your teeth checked again with our Doctor.
Highly recommend Platinum Dental. I am one who is normally terrified of the dentist. The staff made me feel comfortable and at ease. I had a clean and polish and for the first time I didn't need to ask for needles or gas for pain relief. I will be returning. Thanks to all.
Reply from the clinic
Thank you very much for your kind words and for highly recommending Platinum Dental. our satisfaction and trust mean the world to us, and we look forward to welcoming you back in the future.
I live in the US and was introduced to Platinum Dental Group by a family friend, got two crowns and cleaning done and very very happy. They do live up to the international standard, professional, honest, very polite and friendly staffs. Dr. …
Reply from the clinic
-Thank you Ms. Kristy Le, Platinum Dental Group is very happy when you're satisfied with our service. Dr. Anna appreciated your compliment. Please remember checkup your teeth with Dr. Dung for your next trip. Platinum Dental Group wish you a good health and an excellent smile on your face, as always.
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