SmileJet

Patients

Reviews of Platinum Dental Group.

Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.5 out of 10

Overall score

50 reviews read

4 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.

Authenticity

7/10

Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.

Treatment quality

7/10

Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.

Cleanliness

8/10

Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.

Team

7/10

Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.

Price value

8/10

Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.

Tourist suitability

8/10

Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.

What comes up well

  • Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
  • iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
  • 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
  • English, French, and Vietnamese spoken; WhatsApp, airport transfer available
  • Two locations including expat-friendly Thao Dien district

Points to weigh

  • SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
  • Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
  • One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 198 reviews

5 192
4 0
3 1
2 1
1 4
Dominic Godwin via Google 5.0 out of 5
Usually I don’t enjoy dentist, but felt like I was really reassured and in good hand
Như Uyên Lê via Google 5.0 out of 5
I've worked here since I was a child, for 9 years now, and I find the doctors very enthusiastic and highly professional.
Dung Nguyễn Ngọc via Google 5.0 out of 5
I am a regular customer here; the service is excellent. My family and I chose Platinum for our dental work.
PaleShadow via Google 5.0 out of 5
Amazing experience. I went in for a quick clean while on my travels and the result were exceptional. My dentist Duy was very attentive and left my teeth looking perfect. Fantastic job and I couldn't recommend more!
Van Nguyen via Google 5.0 out of 5
I am very satisfied with my choice of services at Platinum Dental Clinic. The doctors and staff here are very professional and enthusiastic, always advising me on the best option. Especially Dr. Anna Tran, a professional, dedicated, and highly skilled dentist. Previously, I was very self-conscious about my smile because it was slightly protruding and I considered getting porcelain veneers, but…
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after Dr. Anna advised me to get braces, I followed her advice and now I feel that was the best decision. Thank you so much, Dr. Anna and the entire Platinum team! ❤️❤️

Charli via Google 5.0 out of 5
My family and I really enjoyed the dental care here.
Mathieu BTB via Google 5.0 out of 5
Had my teeth cleaned and whitened using LEA. The package was 3.2m in total. They speak great English and i was taken care of very well. My teeth feel fresh and are slightly more white. I did expect my teeth to be more white than they are. It is recommended here to use 'veneer' for the best whitening results.
rebecca via Google 5.0 out of 5
Very helpful throughout my entire experience. Did a super good job during my cleaning and whitening. Very transparent during the procedure. I’m very happy with my results!
Hi Hello via Google 5.0 out of 5
We paid around $100 teeth cleaning. It went by pretty smoothly. Very little pain and the price is similar to other dental cleaning. Would recommend the guy spoke perfect english and was very kind.
LANA Van via Google 5.0 out of 5
I recently had my dental veneer treatment done at Platinum Dental Vietnam, and I couldn’t be happier with the entire experience. From start to finish, everything was handled with care and professionalism. Thank you, Dr. Anna, so much for your honesty, kindness, and the way you made me feel completely at ease throughout the process. I really appreciated how comfortable and safe I felt at your…
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r clinic. The result of my veneers is amazing. I love how natural and bright my smile looks now. If anyone is considering veneers in Vietnam, I highly recommend Platinum Dental. The quality of care and attention to detail here is truly outstanding. Thank you again, Dr. Anna and Platinum Dental team for everything! ❤️

Steven Lin via Google 5.0 out of 5
I’m incredibly grateful to Dr. Anna and her amazing team for the exceptional care I received during my recent dental visit. From the moment I arrived, the staff made me feel welcome and comfortable. Dr. Anna is not only highly skilled and knowledgeable, but also very gentle and patient. She took the time to thoroughly explain the procedure and answered all my questions, which really helped ease my…
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anxiety. The entire process was smooth and virtually pain-free. The clinic itself is modern, clean, and equipped with the latest technology, which gave me even more confidence in the treatment I was receiving. It’s clear that Dr. Anna truly cares about her patients and goes above and beyond to ensure a positive experience. I can’t thank her enough for her professionalism and kindness. I highly recommend Dr. Anna to anyone looking for a trustworthy and compassionate dentist. Any one more thing. their x-rays image is quite advanced than Bangkok.

sam snell via Google 2.0 out of 5
The clinic was professional and the overall experience was pleasant. However, I wouldn’t recommend it based on the quality of the service. My partner and I each paid $30 USD for a basic clean, but we were in and out of the chair in under 10 minutes. Despite the cleaning, we both still had a noticeable amount of visible plaque on our teeth. Even for a basic clean, I would expect plaque to be…
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properly removed.

Reply from the clinic

Dear Valued Customer, Thank you for sharing your experience at Platinum Dental We sincerely apologize for not meeting your expectations during your recent teeth cleaning experience at Platinum Dental Clinic. We are committed to transparency in everything we do. At Platinum Dental, we are continuously striving to improve our services and ensure every visit is comfortable and satisfying. As a gesture of our commitment to better customer experience, we invite you to return for a follow-up consultation with our doctors. For support, please contact us via email at [email protected] or call the hotline, 0967797799. We look forward to the opportunity to continue serving you.

Thao Hong via Google 5.0 out of 5
Excellent service. All the doctors were very professional and lovely.
te marino lenihan via Google 5.0 out of 5
My lady and i went because a brother from home had posted up his experiences on tiktok. The consultation with Dr Anna was super professional and we left with a strong sense of confidence in the team. We have since return for the follow up work, and i am so pleased with my new crown. The colour match is unreal, and it sits so much better in my mouth than the orginal ever did. We have one more…
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session before we fly home to NZ - some serious surgery / bone grafting in my jaw in preparation for a future crown in 6 months time. Cost is *do-able* compared to home prices. The quality os world-class.

Reply from the clinic

Thank you Mr. Shaw for your trust in our work. We are glad that you loved the new crown, looking forward to rebuild your missing teeth when you are back. Sincerely, Platinum Dental Team.

Emily Sheena via Google 5.0 out of 5
Amazing service and high quality dental work for a very affordable price. Dr Duy did an excellent job and explained everything we needed to do and gave us good advice as to what we might want to do.
Reply from the clinic

Thank you so much for your kind words and trust in Dr. Duy and our team! We're happy to be part of your journey to a healthier, more confident smile.

Thai Hang via Google 5.0 out of 5
I did invisalign in Platinum Dental, dentists and staffs in here are very detailed and took care me well. Im very satisfied with the result and confident with my smile.
Josh Boots via Google 5.0 out of 5
Professional and polite, highly recommended! I had a few fillings, a clean and polish as well as 4 wisdom teeth extracted at Platinum Dental. The staff were excellent and the pricing was reasonable.. Communication could be slightly better, but is to expected. Dr Anna was great, and knew her stuff. I felt confident entrusting them with my dental work. Highly recommend Platinum Dental!
Hanna Baek via Google 5.0 out of 5
I had a dental filling and teeth whitening procedure done here. The dentist and nurses were very dedicated. I am very satisfied.
Julia Lee via Google 5.0 out of 5
Honest Review: I waited a couple months to do this review. I got my veneers done back in December 2024. And let me tell you… this is an amazing team right here. First off, their communication is amazing! So great for those who are coming …
Shane Kirkman (Milton) via Google 5.0 out of 5
This place was awesome!. Very knowledgeable English speaking dentist. Picked up a problem overlooked by Australian dentists. Great pricing. Highly recommended. AAA... …
Reply from the clinic

Thank you Mr.Shane for this nice feedback. We wish you always happy and good health.

Debbie Rawiri Smith via Google 5.0 out of 5
Amazing staff. Very helpful and great prices also
Reply from the clinic

Thank you so much for sharing your experience with us. Platinum Dental is very happy when you're satisfied with our service. We wish you and Mr. Smith always happy and good health.

teresa de via Google 5.0 out of 5
Would highly recommend this dental practice, doctors guided step by step each procedure and explained it perfectly. Price is very fair as well!
Reply from the clinic

Thank you so much for sharing your experience with us. Wishing you good health and happiness every day.

Thuy Nguyen via Google 5.0 out of 5
The clinic is extremely beautiful, luxurious, and clean. The team of doctors are handsome and beautiful. The procedure was painless, the teeth turned out great, and the price was very reasonable. I'm so happy with it.
Reply from the clinic

Thank you, Thuy Nguyen, for your positive feedback on your experience with Platinum's examination and treatment services. We wish you and your family good health and happiness in life.

Elliot Bolton via Google 5.0 out of 5
Had veneers, implants, root canals and fillings done with platinum dental, was overall a great experience and service, very professional and will be back for any future dental I need doing
Reply from the clinic

Thank you Mr. Elliot for this nice feedback. We are looking forward to seeing you in 6 months for the seconde stage of implants and lower veneers. Hope you have a safe flight back to Melbourne.

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