Patients
Reviews of Platinum Dental Group.
Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.
Authenticity
7/10Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.
Treatment quality
7/10Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.
Team
7/10Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.
Price value
8/10Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.
Tourist suitability
8/10Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.
What comes up well
- Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
- iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
- 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
- English, French, and Vietnamese spoken; WhatsApp, airport transfer available
- Two locations including expat-friendly Thao Dien district
Points to weigh
- SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
- Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
- One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 198 reviews
I was planning to get dental veneers and had researched several other dental clinics before deciding. I stumbled upon Dr. Anna's profile online and wanted a consultation after carefully reading her profile and reviews. The procedure and …
Reply from the clinic
-Thank you Ms. Phuong Tran, Platinum Dental Group is very happy when you're satisfied with our service. When you have time to come back to Vietnam, We want you to come and checkup your teeth with Our Doctor again. … More
The dental office works quickly, neatly, quickly & professionally. And the best thing is that the dental office is very clean.
Reply from the clinic
Thank you for using Platinum Dental Services. Platinum Dental wishes you a new year of peace, prosperity and all the best.
I recently visited Platinum Dental Group to get Veneer and I'm impressed with their top-notch service. Before each step in the process, they clearly explain what they would be doing. I am so happy with the result my teeth look wonderful. …
Reply from the clinic
First of all, Platinum Dental Group would like to say thank you. We examined your case very carefully. Dr.Annd and Dr. Yen spent countless hour to discuss and worked with assisant every day to make your Veneer look so real and perfect. With … More
The doctors and consultants are enthusiastic, they ask thoughtful questions, the price is reasonable, 10 points for health service ❤️
Reply from the clinic
Thank you for trusting and using Platinum Dental Services. We wish you a Happy New Year filled with happiness, good health, and joy.
I'm doing orthodontic service here, the doctors as well as the receptionists are all very nice, enthusiastic, and take very good care.
Reply from the clinic
Platinum Dental Clinic thanks you for trusting our orthodontic services. Platinum Dental Clinic wishes you, Hien, a bright and radiant new smile. We wish you continued health and happiness.
Truely painless dental treatment experience with all four wisdoms extracted in one session. Great care from all the staff A-Z. …
Reply from the clinic
Thank you Mr.Steve Nguyen. Platinum Dental Group is very happy when you're satisfied with our service. Our staffs are happy to hear that. We wish you and Cathy always happy and good … More
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