Patients
Reviews of Platinum Dental Group.
Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.
Authenticity
7/10Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.
Treatment quality
7/10Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.
Team
7/10Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.
Price value
8/10Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.
Tourist suitability
8/10Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.
What comes up well
- Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
- iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
- 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
- English, French, and Vietnamese spoken; WhatsApp, airport transfer available
- Two locations including expat-friendly Thao Dien district
Points to weigh
- SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
- Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
- One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 198 reviews
Wow, this place is amazing so professional, I came for cleaning and teeth whitening and the results are amazing so satisfied your Service is the best I’ve ever seen. Also the price was very reasonable. Thank you so much.
Doctor's and staff are very friendly and extremely professional. Very happy with the result. They went out of their way to complete the work professionally in such a short notice. Highly recommended!
Platinum dental is wonderful. The staff is friendly and quick to help all questions. The reception office and dental spaces are very clean and well maintained. Prices are reasonable and the doctors will quote you before doing any procedure. Doctor Huyền did a good job with removing my cavities during my first visit. Afterward, I really appreciate the surgeon Tùng who helped me removed my wisdom…
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m teeth as I felt almost no pain and I had minimal bleeding. I returned the following year for a check up and Doctor Kim Duyên did a great cleaning job! All major credit card methods of payment are accept. The staff can also accommodate different languages so it’s a foreign friendly office for travelers looking to do dental work!
My daughter and I had a great experience here, Dr was very welcoming and knowledgeable.
Very good treatment, super friendly and professional, I’ll definitely recommend when visiting HCMC 😬 …
2023 - Super satisfied with the service ! Very quick and efficient, very friendly staff. They fixed my teeth in extremely professional manner. Highly recommended. I had another treatment with Platinum Dental in 2025 Travelled from Sydney Australia I have been provided with outstanding service and amazing support from Dr Anh and whole team of doctors and staff members.
As a English speaker, my experience here wasn’t great. My husband and I both went for a teeth cleaning and neither of our technicians spoke English well which made it challenging to understand what issues our teeth had. The teeth cleaning involved some sort of friction and water brush and a tooth paste cleaning, no flossing. The place was very clean and pretty and the staff were all very kind.…
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d. When we went to pay they offered a discount if we gave a Google review (I think this is fairly common), however indicates to me that reviews might not all be genuine. Cost for cleaning: 500,000
Good work. Took their time and was patient with answering questions.
Had teeth whitened and fillings. Staff were very attentive and friendly, very happy with the results and would recommend!
Very happy with the result! Teeth are several shades brighter and was a very smooth process
The dentist was very polite and capable. I’m very happy with the results and i would recommend it for sure.
The staff and dentist were very polite and gave the best care for me! I’m very happy with the service.
I had an amazing experience at Platinum Dental Group. The front desk staff were efficient, friendly, and very helpful. I came in for a teeth cleaning and a new retainer because I had lost mine during my travels, and Dr. Huyền was incredibly gentle — I barely felt any discomfort throughout the entire procedure. She even managed to complete my new retainer within a single day and helped adjust the…
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small gaps between my teeth. Overall, the service was fast, professional, and exceeded my expectations. I would definitely recommend this clinic to anyone looking for high-quality dental care.
Have had the most amazing experience. The clinic is beautiful and open. The staff are incredibly friendly, well trained and gentle. Would recommend to anyone and everyone.
From Australia, I came to Platinum Dental Group to get my teeth whitened and the whole process was great. The dentist and staff were very friendly and accommodating. I enjoyed every part of this experience. Will be coming back if I ever find myself in Vietnam again!
I’ve been using Platinum Dental Clinic’s services for many years and am totally happy. They are truly professional and dedicated team who put clients first. Totally recommended! I always feel secure using Platinum Dental Clinic’s services because they always put customers first.
The dental clinic is excellent, the service is good, and the experience is pleasant.
Very nice place, very clean and staff are professional. Dr Dung is very profession and gave good advice. Recommended place to go for dental services in HCM!
Dr Duy was so great with explaining the procedure and did not pressure me into any procedure at all.
I am very satisfied with the teeth whitening service here. The doctor and the support staff were very professional and friendly. Highly recommend!
Had a great clean whilst on holiday. The office is very clean and very professional. I arrived with no appointment and they got me through straight away. The dentist was very gentle and she also gave me some advice to talk to my dentist about at home about an issue they didn't pick up on. I would come back for sure!
Great service, friendly and professional staff, reasonable prices, and clean and modern environment! I highly recommend this establishment for your dental needs!
I’m really happy with my results after trying this teeth whitening treatment. My teeth looks brighter and cleaner, and my smile feels so much more confident now. Thank you!
Booked the day of through WhatsApp and got a clean and whitening. Staff is very professional and clean. Spoke good English and explained everything well, would recommend!!
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