Patients
Reviews of Platinum Dental Group.
Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.
Authenticity
7/10Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.
Treatment quality
7/10Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.
Team
7/10Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.
Price value
8/10Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.
Tourist suitability
8/10Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.
What comes up well
- Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
- iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
- 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
- English, French, and Vietnamese spoken; WhatsApp, airport transfer available
- Two locations including expat-friendly Thao Dien district
Points to weigh
- SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
- Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
- One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 198 reviews
Brilliant and professional service. Dentistry in great condition English speaking dentists Very honest will not try to gain on you! Removal and adding of my composite bonding!
The dental team was very patient and spent over 60 minutes on a single filling for my child, who was extremely shy and scared. …
Reply from the clinic
Thank you so much for the wonderful experience you and your child had at our clinic. Platinum Dental wishes you and your family continued happiness and success.
They were very responsive when scheduling an appointment and the doctor I saw spoke very good English and was very nice and welcoming!
The service was excellent, and the doctor was gentle and provided enthusiastic advice.
Reply from the clinic
Thank you, Ms. Ha, for trusting and being satisfied with the service quality of Platinum Dental Group. Wishing you good health and success.
Absolutely fantastic clinic in a super convenient location. Dr. Tran Lan Anh is very caring, knowledgeable and great at explaining things. Had a consult for composite bonding/veneers and she really took the time to understand what it was that we wanted. Everyone is very friendly/helpful. Would definitely recommend
After many times of searching for dentists, I decided to choose Platinum dental as the place to perfect my smile. Impressed and the first thing is that Anna- the dental director, pointed out a toothpick and advised to give a very detailed …
Reply from the clinic
Sincerely thank you so much for your wonderful experience here. Platinum Dental Group try everyday to give the customers better services. Thanks again and see you.
Unbelievable experience!!! By far the best dentist in HMC that you can find. Everyone is so kind and answers all of your questions and makes 100% sure that you get what YOU want. They do not try to upsell you, they really want just the best for you and do not care what is making more profit. I am very happy with my results, I’m definitely coming back👍
Platinum Dental Group provides me an excellent service. I have used Invisalign to fix my teeth for a year. Now I finished and very satisfied with my beautiful smile. Thank you Dr Nhan and Dr Hien helped me a lot and other nurses and staffs too🥰 …
Reply from the clinic
Thank you for your very kind words for us. We are very happy about your good experience here. We hope to give you and your family better service.
Came here for deep cleaning and teeth whitening. Excellent value compared to what you would pay in the US. Service was great, clean facilities, and the work was high quality. Will be recommending them to all my friends.
I suddenly had a toothache due to pulpitis, the doctors here treated the pulp and made porcelain teeth very smoothly. I am very satisfied with the service at Platinum. Thank you to the doctors here with high skills, dedication and …
Reply from the clinic
Thank you for trusting Platinum Dental Group's services.
I have used their service several times & I decided to stop due to their attitude. They only want to get more & more money .
Reply from the clinic
Thank you for your feedback. We are very apologized that you are not satisfied with our attitude and service. … More
I had wisdom teeth extracted while on holiday one tooth was completely horizontal. Surgery was done whilst I was anaesthetised. Platinum is very professional I would recommended. very happy with the work, everything healed great 6 months after procedure. 👍 …
Reply from the clinic
Thank you for your great experience at our clinic. Platinum Dental Group is very happy to give you and your friend better service.
Had an amazing experience, very professional, clean, modern technology & everyone spoke English
Fantastic and very professional Staff are superb and very friendly and courteous. Botox treatment was expertly administered by the lovely Dr Anna Tran and her team. Was very pleased with my results. I cannot recommend highly enough this fantastic practice.
Reply from the clinic
Thank you for your great experience in our clinic. Platinum Dental Group is very happy to give good services to you and your family.
I came to Saigon from San Jose California in hopes of getting a new smile. Platinum dental exceeded my expectations. I am very happy with my new veneers as it looks very natural. Now I can smile with confidence and talk to people not ashamed of my teeth . Thank you Dr Anna and Dr Dung for making this experience painless and comfortable for me! I highly recommend anyone coming here! They speak…
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perfect English!
My husband and I took the opportunity to visit family in Vietnam and also wanted to get our teeth checked. Friends recommended Platinum Dental Clinic on Nguyen Cu Trinh Street, run by the lovely Dr. Anna. We decided to try it out and see if …
Reply from the clinic
Thank you for your trust and satisfaction with Platinum Dental Group service.
I've had braces here for almost 4 years and I'm very satisfied with the results. Throughout the entire process, I felt very comfortable, and the doctors and staff at Platinum Dental Clinic were very kind and professional. 🤩🤩 …
I have 2 missing teeth, I want to implant 2 teeth, how much will it cost? Does the dental clinic have any discount promotions?
Reply from the clinic
Thank you for your interest in Platinum dental services. You can leave your name and phone number, our customer service department will contact you to provide detailed advice and answer your questions.
Kia Ora my name is Brien from nz I came here for dental work and left here a brand new man with a brand new smile.Right from the first time I walked in the doors was greeted by the awesome staff at the front then met the dental nurses who were so helpful and caring then had a consultation with the dentist which was so easy English was not a problem communication was great.Dr Dliy was my dentist…
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and wow he was the man from day one to the end he took great great care of me he told me he wanted me to have a perfect smile and he did this for me perfectly .And the treatment cost were next to nothing compared to New Zealand so all in all I had a great experience here at platinum dental will highly recommend it to anyone looking for dental work here in Vietnam
I had 4 implants and jaw bone grafting here in early November. The service here is very good, enthusiastic and friendly consultation and highly skilled doctors. At first, I was very worried because I was afraid of surgery, but the process was painless and quick. Thank you for the great service.
Reply from the clinic
Thank you for your trust and satisfaction with the service quality of Platinum Dental Group.
Very nice clinic, the staff speak good English 😊 …
My husband and I chose this clinic based on reviews we have seen here. Regretfully I must say we have deeply disappointed in their practice. I came for Invisalign consultation and my husband came for general routine work, specifically …
Reply from the clinic
Hi Anne, we are sorry about your bad experience. We will contact you to address the problem.
Had a teeth clean and polish at Platinum Dental and they were so gentle and thorough. Highly recommended
Very professional experience I don’t speak Vietnamese well but everyone spoke English, and I really found my experience relaxing. I did the teeth whitening and was very satisfied with the results. Would definitely recommend and come back when I visit Saigon again
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