Patients
Reviews of Osaka Dental Care.
Medan, Indonesia. 62 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
I took my mom for a filling. She was a bit fussy at first, but the staff and doctor were very patient. It calmed her down and didn't traumatize her. Afterward, I also had a scaling. It's now my family's go-to clinic 😁 …
Reply from the clinic
Thank you for your trust. We will always strive to serve you better. 😊
The treatment was painless. The doctor was very friendly and patient. Thank you to the doctor and nurses for helping to ease my fear of dentists. The clinic was also very comfortable and clean. I was very satisfied with my treatment in Osaka.
Reply from the clinic
Thank you, admin. Your satisfaction is our priority.
I was very disappointed when I came to wait a long time to have my dear mother's tooth pulled out which was often swollen and painful. I was told that while it was no longer painful, I wanted to have it pulled out. Instead, the other teeth were pulled out first, the teeth that had never been painful. If you want to have the other teeth pulled out, you can do it later. The important thing is that…
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the teeth that often hurt are pulled out first while they are already well and not painful. Instead, the others were pulled out first. I was really annoyed. I feel like in other places, if we say we want to have this tooth pulled out which often hurts and this one is already better and no longer painful, so we want to have it pulled out by the doctor, of course the doctor will pull out that tooth first, which the patient said, instead of being clever and having the other teeth pulled out first. I was probably annoyed, because then the tooth that often hurts will definitely have a relapse of pain and swelling.
Reply from the clinic
Hi Windy, we deeply regret the experience you and your mother experienced. However, we will not take any action without the patient's consent. Was there a mistake/missed communication? Would you please contact us and arrange a meeting with our senior doctor in charge for a more detailed examination? So that we can better understand the problem and find the best solution for you. Because your dental health is definitely more important and is our priority, Windy. If you are willing, we will continue to help. And once again, we apologize for the problems you and your mother experienced. May you always be healthy.
The clinic is clean, the treatment is comfortable, the nurses are friendly, the doctors are good, the explanations are good, the equipment is complete.
Reply from the clinic
Thank you for your trust.. we will always try to serve you better.. 😊
Good, the doctor and nurse are friendly When my teeth were worked on, it didn't hurt The room is clean, the tools are also sterile Thank you, doctor
The doctors and nurses are friendly, the service is also good
The place is clean, comfortable, good service, very experienced doctor, highly recommended!
Satisfied, the work is fast and precise! Thank you 🫰 …
The clinic is comfortable and clean. The nurses and doctors are friendly and kind, and most importantly, the service is excellent and professional. Recommended 👍👍 …
I don't know why my child isn't fussy when it comes to Dr. Ivana, personally I'm okay with it because the clinic is 5 star clean and the doctor's explanations are also to the point.
Good, the doctor and nurses are friendly.. The treatment is also good, highly recommended.
A trusted dental clinic. Professional doctors who provided advice tailored to my concerns. Excellent! A trusted dental clinic with professional dentists. I'm happy with the result and they provided suitable treatment for my complaints.
The doctors are super friendly and kind and check anything without pain, and when explaining things, they always provide very clear input and the nurses are also friendly and kind, in short, I recommend this dental clinic 😊 and the prices are pocket-friendly …
Professional service, friendly and attentive to every patient's concerns. The doctor always provides comprehensive explanations of treatment options and the best costs according to the patient's ability. The admin always responds quickly to WhatsApp chats. Appointments are available, so patients don't have to wait in long lines.
The doctor was friendly, patient, and didn't hurt, and the explanations were clear... The place was clean and tidy. The nurses were also friendly.
Not recommended for urgent cases. The dentists on standby vary daily. Waiting for the same doctor can be a hassle. The doctors here often miss appointments, and the prices aren't cheap.
Reply from the clinic
Hello, Ms. Lucia. We apologize in advance for any disappointment or misunderstanding. You must know that our clinic always has a doctor on standby and is always ready to handle emergencies. Our doctors are also very patient and always listen to patients' concerns and strive to provide the best and most appropriate treatment options and pricing. Our staff will contact you immediately when you have a complaint and make an appointment as quickly as possible. However, your request may take up other patients' time. We apologize if we cannot meet your expectations, even though we have tried our best for you. Thank you, and we wish you continued health. We will continue to improve our services at our clinic.
I've been coming here every time I have a dental problem since 2017. The dentists are very friendly, especially Dr. Yurika 👍🏿🫶🏿 …
Reply from the clinic
Thank you for your trust, Mr. Klinton 😊
Please improve services based on professionalism and responsibility. Please evaluate this; don't let the clinic's service priorities deteriorate simply because of busy schedules or other work pressures. Hopefully, this can be a concern for improvement and the common good. Best regards. Thank you.
Reply from the clinic
Hello Mr./Ms. Romario, could you please review your review to see if there are any errors with the clinic? We've checked our data and your name isn't listed. If you have any complaints or feedback, please chat with us on WhatsApp at 0852 62254700, and we'll contact you. If there are any errors, we will correct them, and we hope to serve you better. Thank you, Mr./Ms. Romario. May you always be healthy. 😊
Great service and location. Price is reasonable ad well. Will be back again. ;-)
Reply from the clinic
Thank you for your trust! We are looking forward to serving you better ..😊 …
My family, especially Dr. Ivana, trusts this dental clinic. My parents, who had problems with other dentists, switched there and were remedied by explaining the options and solutions. Dr. Ivana is the best!
The doctor is beautiful and friendly, the place is clean and protocols are followed. They always take appointments so you don't have to wait long, and the prices are also reasonable 👍🏻 …
The place is clean, the doctor is friendly and very detailed in explaining things. The price is very friendly.
Reply from the clinic
Thank you for your review. We look forward to serving you better.
The place is minimalist and clean. The doctor is young, friendly, and beautiful. The doctor's advice is pocket-friendly👍👍 …
Reply from the clinic
Thank you for your review. We look forward to serving you better in the future.
Very satisfied with the results of my dental treatment... The doctor was friendly 😊😊 …
Reply from the clinic
Thank you for your review 😊
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