Patients
Reviews of Ortodent.
Sofia, Bulgaria. 175 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.7 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Tsvetelina, Dr. Marieta named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Tsvetelina
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 175 reviews
Exceptional professionals. Kind and welcoming staff. With each manipulation, they explain how it is done and why.
Reply from the clinic
Thank you very much for the kind words :)
The only dentist, Doctor Kayaji, where I can fall asleep during a procedure :)))
Reply from the clinic
Well, this is one of the few cases where falling asleep somewhere sounds like a real compliment😄 Thank you for your trust — Dr. Kayaji and the entire team of the Orthodent dental clinic send you greetings 💙
Very kind and attentive attitude towards my children! Thank you to Kaka Yana and Kaka Yoni!
Reply from the clinic
Thank you very much! Greetings from Kaka Yana and Kaka Yoni :)
They work carefully and diligently, I am satisfied. The procedures are painless, the atmosphere is calm, and the results are excellent. I recommend with confidence!
Reply from the clinic
Thank you very much for the good rating! Greetings from the team of the "Ortodent" dental clinic!
Excellent care for my son’s smile and confidence! Thank you !
Reply from the clinic
Thank you so much :)
Thank you from the bottom of my heart for the professionalism, attention and patience with which you have approached me over the past six months! A huge thank you to the Orthodent dental clinic and especially to Dr. Sadak! The smile you created for me is exactly what I have always dreamed of – beautiful, natural and radiant. Dr. Sadak is not only an extremely good specialist, but also a person who…
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predisposes you, calms you and inspires confidence in you from the first meeting. Be healthy and bring joy! I recommend the Orthodent clinic to anyone looking for quality and professionalism!
Reply from the clinic
Your words truly made us happy — the entire team of the Orthodent dental clinic and Dr. Sadak thank you! We are glad that we shared together the path to your new smile!
This is not an assessment of the treating staff, but of the receptionist! Today, 26.04.2021, at around 1 pm, the receptionist who takes the calls left me with an extremely unpleasant feeling! Does she have any idea where her salary could …
Reply from the clinic
Response from the owner Edited 4 years agoHello, we are sorry for the unpleasant situation that has arisen and that we have not been able to respond to the urgent need. Due to the upcoming holiday week, during which the clinic is closed, the schedule situation is really difficult. … More
Cozy, calm and conducive atmosphere, friendly attitude, modern equipment, wonderful professionals! The best pediatric dentist in Sofia that my family has ever encountered! I highly recommend and sincerely thank Dr. Goryana Zlatanova - a …
Reply from the clinic
And we thank you very much!
Me and my family have been going for well over 5 years for all our dental needs. They are professionals in each of their rolls, bilingual and friendly. We truly appreciate their services and strongly recommend them. P.S. Marti is the diamond in their crown 💎❤️🙂
Reply from the clinic
Your message warmed our hearts 💙 Thank you for being part of the Orthodent family all these years — and Marti sends you a big smile back 🙂 …
I am very happy with the clinic. I got braces from them and had no problems the entire time I wore them and I was very happy. I especially recommend Dr. Uzunova, since I was with her.
Reply from the clinic
Thank you for the kind words and the recommendation!
I was impressed by the modern equipment, the overall warmth of the place (here's to being a women-owned business), and the care not only towards the patient, but also towards each other. It's just a dentists' clinic that makes you feel good. I can certainly highly recommend it! I hope you'll start accepting card payments soon too. That was a bummer.
Reply from the clinic
Thank you for the lovely review! 🌟 Your kind words truly warm our hearts. We’ve noted your feedback – card payments aren’t possible yet due to circumstances, but bank transfers are available. See you soon! Team Ortodent
This dental clinic has very good (kind, professional) doctors. If I compare it to Sky Dental Clinic, it offers smarter answers. For example, at Sky Dental, they recommended me extenders (screws for fixing the jaw alignment), while at Ortodent they recommended me a different appliance. I am impressed.
Reply from the clinic
Thank you for your kind words. The colleagues at the mentioned clinic probably also behaved professionally, but we simply use different treatment methods.
I have been visiting the clinic for about 5 years now. I am extremely satisfied and grateful to Dr. Simeonova - a great professional! She always approaches me with understanding, super attentive, fast and with impeccable solutions regarding my dental health as a patient. Every defect and problem with my teeth that I have had over the years has been perfectly removed and has not returned.
Reply from the clinic
Thank you for trusting us for years – this is the greatest recognition for the work and dedication of Dr. Simeonova and our entire team. We are glad that you feel in good hands! Greetings from Dr. Simeonova and "Ortodent"!
The clinic is great! They have managed to combine comfort, professionalism and trust, and that is difficult! Dr. Kayaji is smiling, positive and has a wonderful attitude, and attitude is something small with a very big meaning! Thanks to the whole team!
Reply from the clinic
How nice to read this! 💙Such words give us the meaning to continue with even more inspiration. Greetings from Dr. Kayaji and the entire team of "Ortodent"!
As a physician myself, I approach any medical treatment — especially for myself and my family — with great care, scrutiny, and high expectations. And I can say this with absolute confidence: Dr. Izel Sadik is a rare professional. She’s one of those exceptional clinicians where the mind and hands work in perfect harmony — sharp medical judgment paired with true craftsmanship. Her clinical skills…
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are precise, her technique meticulous, and her approach — deeply thoughtful. But what truly sets her apart is not just her competence — it’s her character. Dr. Izel Sadik is an intelligent, evolving, and deeply introspective professional. She never stops learning, stays current with the latest evidence-based methods, and brings a quiet elegance to everything she does. She has her own well-informed perspective — and yet she listens. To her colleagues. To her patients. And most importantly — she hears. That is rare. That is valuable. Over the years, I’ve come to trust her not only as a clinician, but as a human being of exceptional integrity, empathy, and grace. If you’re looking not just for a dentist — but for a true partner in your health, someone who respects both the science and the soul of medicine — Dr. Izel is that person. With deep professional respect and heartfelt gratitude. Ivan Balychev, MD, PhD
Reply from the clinic
Dear Dr. Balychev, Your words mean more than we can express. It’s an honor to have your trust and appreciation — both as a colleague and as a patient. Thank you, truly, from Dr. Sadik and the entire Ortodent team.
Thank you very much for the good attitude and professionalism of the entire team and administrators. I am glad that so many young people are here in Bulgaria and care about the people.
Reply from the clinic
Thank you from the bottom of our hearts! We are glad that you appreciate it, after such kind words, you know that the efforts are worth it!
Wonderful place, wonderful attitude and last but not least, a very well done job. I recommend it with both hands. And Dr. Georgieva is an angel.
Reply from the clinic
Thank you sincerely for your kind words! Special greetings from Dr. Georgieva and the entire team at "Ortodent"!
A wonderful place with a great team. Everyone has a wonderful approach to children and adults. Thank you!
Reply from the clinic
Thank you so much for the wonderful rating! Greetings from the "Ortodent" team!
Great professionals! Incredible specialists! From the moment you meet them, you can tell that they care about the patient and treat them with care and attention. All the specialists I had the opportunity to meet there (and I came with a full program - cavities, wisdom teeth to be extracted and a bunch of other problems) left me with the peace of mind that I have someone to trust when needed. In…
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a word - I recommend :)!
Reply from the clinic
You made us very happy with this review! 🦷✨ Thank you for your trust – we are honored to be part of your smile and we will continue to always try to keep you satisfied!
I recently visited the clinic for tartar removal. I would like to thank Dr. Simeonova for her great attitude. She is extremely attentive and explains everything in detail. The office is modern and clean, and the attitude is kind, professional and human. I would definitely visit the clinic and Dr. Simeonova again for future procedures. Thanks again!
Reply from the clinic
We are very grateful for the wonderful review and high rating! Greetings from Dr. Simeonova and the entire "Ortodent" team!
Dear team of Dental Clinic "ORTODENT", With sincere appreciation and respect, I would like to express my gratitude to you for the professional attitude, the high level of care and attention that I received during my treatment at your clinic. From the first contact, I felt the warm welcome, the calm atmosphere and the responsibility with which you work. Thanks to your professionalism and modern…
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rn approaches, I felt confident that I was in safe hands. I especially appreciate the patience, the detailed explanation of each step of the treatment and the personal attitude that turns a visit to the dentist into a positive experience. Thank you for returning my smile and confidence! I am glad that I chose "ORTODENT" and will continue to recommend you to my relatives and friends.
Reply from the clinic
We sincerely thank you for your kind words! It is a real pleasure for us to know that you felt calm and confident during the treatment. Your trust is our greatest reward and motivation to continue developing. We are glad that you are part of our "ORTHODENT" family! Greetings from the whole team!
An exceptional team of young and attentive professionals! The place is suitable for both children and people with mobility difficulties. I recommend it with both hands!
Reply from the clinic
We are glad that you have felt the attitude we put into it – this is the greatest reward for our entire team. Thank you for your trust and the wonderful recommendation! Greetings from the "Ortodent" team!
I want to thank Dr. Georgieva for her attention and professionalism. Thanks to her, I feel calm and confident with my new prosthesis.
Reply from the clinic
Heartfelt thanks for the high rating from Dr. Georgieva and the "Ortodent" team!
I highly recommend the clinic to anyone looking for a dentist or orthodontist for their child. The staff are wonderful professionals with an individual approach and who love their job.
Reply from the clinic
Your words inspire us! It is a joy for us to see the smiles of the children and to know that we are helping. Thank you for sharing your impressions!
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