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Patients

Reviews of Odontotop Foz Do Iguaçu Dental Clinic.

Foz do Iguaçu, Brazil. 43 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 43 reviews

5 39
4 0
3 1
2 2
1 1
Nilsa Iguassu Life via Google 5.0 out of 5
A new venture, with infrastructure and a prepared team, to offer us quality service.
Reply from the clinic

It's great to know you enjoyed it! Thank you so much. Come back anytime!

Emanuelle Fontenele via Google 5.0 out of 5
Dr. Kassiane and Dr. Maria Gabriela are incredible, their service is so welcoming, they are very informative, and the clinic is clean and well-organized. I recommend them without hesitation.
Reply from the clinic

Emanuelle, thank you for trusting in our work. Come back anytime!

Marina Paiva Ribeiro via Google 5.0 out of 5
Wonderful clinic and highly skilled professionals! I highly recommend it to everyone ❤️ Dr. Maria Gabriela was wonderful in her care for me, she changed my smile and my self-esteem ❤️
Reply from the clinic

Excellent feedback like yours motivates the whole team. Thank you so much!

Khalil Gamer via Google 5.0 out of 5
I want to thank the entire team. The treatment was wonderful, even though I'm a foreigner and speak a little Portuguese, but there was a communication problem with them. I want to thank Dr. Maria Gabriella. She was very kind ❤️
Reply from the clinic

Thank you so much for your visit and your positive review. Come back anytime!

Juliana Alvarez via Google 1.0 out of 5
Terrible! They call themselves a dental hospital, I messaged them requesting urgent care, they said they would see me. I rushed from Paraguay, chaos as always... Rush hour... when I arrived they said they wouldn't see me because the dentist would only wait 30 minutes. And why didn't they inform me when they told me to go that they would wait 30 minutes? I just ran, walked, and spent money on Uber.…
Read the rest of this review

I'm furious. Lack of respect for the customer. Absurd. I don't recommend them, I don't endorse them, and they've lost a customer.

Reply from the clinic

We regret the incident, but it's important to clarify a few points. At the time of your contact, there was immediate availability, but we did not receive information about your arrival time or that you would be traveling from another city (Paraguay). In urgent situations, we advise patients to arrive as soon as possible, as we do not make reservations without confirmation of arrival. Our team works with a full schedule and limited waiting time. After approximately 1 hour and 30 minutes without arrival, other patients were seen, and all professionals became busy. Upon arrival, an evaluation for a quote for a broken restoration was requested, which requires clinical care and professional availability—which was no longer possible at that moment. We reiterate that there was no disrespect, but rather an operational limitation due to the lack of confirmation and the arrival time. We remain available for appointments by prior arrangement.

KLIBSON KRUTA via Google 2.0 out of 5
Horrible experience. I underwent a complete treatment, went through several hands, but none of them did a 100% job. I believe a complete, general, and unrestricted change in the staff is necessary, especially in administration. The "after-sales" service is awful; I noticed they are terrified of complaints. The facilities are great, the materials too, but the professionals...help!!@
Reply from the clinic

Hello Mr. Klibson! Thank you for your feedback and for sharing your experience with us. We understand that your perception of the service was not positive, although we strive to offer a complete service, with different professionals and support throughout the entire process. Our team follows technical protocols and quality standards that we seek to maintain consistently in all our services. Regarding post-service support, we remain available for clarification and support directly with our Manager, prioritizing respectful and transparent service. We remain at your disposal should you wish to discuss specific points in more detail.

Valdemir Stanchak via Google 5.0 out of 5
The service was quick and practical, I loved the experience, the place was pleasant.
Reply from the clinic

We're so glad to hear you had such a positive experience! 😊 Our goal is always to offer fast and efficient service in a pleasant environment. We'd love to welcome you back soon!

Ramona Expósito Gerez via Google 5.0 out of 5
Hey guys, I highly recommend OS, everything was great and good, the doctor treated them very well, the environment was very welcoming and comfortable.
Reply from the clinic

Thank you so much for your recommendation! 😊 We're happy to hear you had a great experience with us! It's a pleasure to know the doctor treated you so well and that the environment was welcoming and comfortable. We hope to see you again soon!

Patricia Marques via Google 5.0 out of 5
I liked the service I received from Dr. Kassiane, I highly recommend her.
Reply from the clinic

Thank you so much for your recommendation! 😊 We're happy to hear that you had a good experience with Dr. Kassiane. Feel free to contact us anytime; it will be a pleasure to assist you again!

Nany Ferreira via Google 5.0 out of 5
I was delighted with the service, from the reception to the dentist who treated me. I loved everything and I'm feeling super happy and grateful. Dr. Kassi was very attentive, humane, and recommended a completely affordable treatment. I'm fulfilling a dream.
Reply from the clinic

We are so happy to hear about your experience! 😊 It's gratifying to receive such special feedback about the entire service, from reception to Dr. Kassi. Our goal is precisely to offer humane, attentive, and accessible care. Knowing that you are fulfilling a dream motivates us even more. It will be a pleasure to continue accompanying you in your treatment!

Gildaci Formiga via Google 5.0 out of 5
Excellent service from Dr. Kassiane, perfect and reliable explanation. I recommend this clinic.
Reply from the clinic

Thank you so much for your feedback! ⭐ We are incredibly happy to know that your experience with us was so positive. Every detail of our service is carefully considered, from reception to professional follow-up, to offer humane, attentive, and high-quality care. Knowing that we were able to meet your expectations and contribute so specially to your well-being motivates us even more to continue evolving. Always count on us; it will be a pleasure to welcome you back and accompany you every step of the way!

Tata Gomes via Google 5.0 out of 5
My experience with Dr. Kassiane was incredible, I highly recommend seeing her... she's very dedicated and makes you feel super comfortable during any procedure, she answers all your questions, congratulations on your dedication ♥️
Reply from the clinic

Thank you so much for your kind feedback! 😊 We are so happy to know that your experience with Dr. Kassiane was incredible and that you felt calm and well cared for during your appointment. Your recommendation and recognition of her dedication are very important to us. It will be a pleasure to see you again! ♥️

Diogo Pontes via Google 5.0 out of 5
Excellent service, attentive professionals, calm, clean, beautiful environment, complete range of services. I recommend it!
Reply from the clinic

Thank you so much for your feedback! 😊 We're so happy to hear that you had a great experience with our service and facilities. We'd love to have you back!

Sil Gois via Google 5.0 out of 5
Very friendly and professional dentist, I scheduled my procedures with her. I recommend her.
Reply from the clinic

Thank you so much for your feedback! 😊 We're so happy to hear that you enjoyed the dentist's service and felt confident scheduling your procedures. Your recommendation is very important to us. We'd be delighted to see you again!

pupyshadow warzone via Google 5.0 out of 5
Quite good, very good service, kindness, and calmness in explaining the procedures.
Reply from the clinic

Thank you so much for your feedback! 😊 We're so glad to hear you had a great experience, with friendly service and clear, calm explanations of the procedures. We look forward to seeing you again!

Skarlis Rodriguez via Google 5.0 out of 5
The service is excellent. I came today to have a tooth extracted and I didn't feel any pain; the doctor was very careful.
Reply from the clinic

Thank you so much for your feedback! We are happy to know that your experience was positive and that the procedure was painless. Our commitment is to offer careful and comfortable care to all patients. Count on us whenever you need us!

Terapia Tarô da Tia Sô -Terapeuta Soraia Nakib via Google 5.0 out of 5
I would like to commend Dr. Mirvan's services. Excellent extraction. Excellent cleaning. Excellent customer service. Excellent Lebanese Arabic speech! Excellent service.
Reply from the clinic

Thank you so much for your positive feedback! We are delighted to hear that your experience was excellent in every way. Your satisfaction is our priority. You can always count on us!

Ana Villalba via Google 5.0 out of 5
Excellent service; all the professionals were attentive and willing to provide outstanding care. I received 100% support during every procedure. Thank you, Odonto Top, for fixing my smile!
Reply from the clinic

Thank you so much for your feedback! We're delighted to hear that you received such comprehensive care and felt supported throughout every procedure. It's an honor for us to be a part of your new smile. You can always count on Odonto Top!

Simone Kurten via Google 5.0 out of 5
Excellent professionals, great service, welcoming place, attentive and dedicated staff.
Reply from the clinic

We are very happy with your feedback! 😊 It's gratifying to know that our service, team, and environment met your expectations. Thank you for your trust, and we will always be available to welcome you in the best way possible!

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