Patients
Reviews of OdontoSul.
Fortaleza, Brazil. 126 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 126 reviews
I received excellent care, all the necessary explanations, and the team always showed concern for the progress of my condition.
Unfortunately, my experience at OdontoSul hasn't been the best. Although everything seemed fine at first glance, four months after having a root canal and filling done on a tooth that had broken off, the tooth broke again at the filling and other parts of the tooth. Returning there for an evaluation of the new problem, they indicated the need for extraction. My frustration stems from the fact that…
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if the tooth was already fragile, why recommend a treatment that wouldn't be successful!? Why...
Reply from the clinic
Hi Marcos! First of all, we are very sorry for what happened, but we would like to explain that it is impossible to predict a dental fracture when the tooth still has a lot of apparently healthy structure, as was your case 😓. Signs of fragility are considered when the tooth is very compromised, with little dental structure or presents visible cracks, but your tooth did not present any of these situations. Our philosophy is always to be as conservative as possible, always trying to restore the function and health of the teeth to keep them in the mouth as long as it seems possible. So, in your first case, the clinical examination and x-ray led us to advise treating your tooth to keep it healthy, which was considered successful until your tooth broke in another location and irreversibly months later, unfortunately. We reiterate that fractures in these situations are considered fatalities that are beyond our control to predict, but we are available to help you solve your problem and guide you in the best possible way.
Amazing clinic 🤩 Pleasant environment respecting all safety protocols. The professionals were very attentive, from the reception to the doctors. 5-star service, punctual. I am very satisfied 😃
Reply from the clinic
Response from the owner Edited 5 years agoWe are so happy with your satisfaction, Dimas! Thank you for your trust! 🥰
Dr. Renata de Paula is an excellent and very ethical professional. I highly recommend her.
The welcoming atmosphere, along with competence and care, made all the difference.
Incredible service, I was treated very well by Dentist Renata, very happy with the results!
Reply from the clinic
Hi Renan. How wonderful that you liked it. We're always here to help! 🥰🤗
At this clinic, everything is excellent, from the reception staff to the dental professionals. I really enjoyed it and highly recommend it!!
I loved it! I was seen by Dr. Maíra, I arrived quite nervous. She managed to calm me down and reassure me. Zero pain 👏👏 …
Reply from the clinic
That's great to know we exceeded your expectations, Shirley. You can always count on us! 🤩
I was seen by Dr. Maiara. Everything was very organized and beautiful. Perfect service — it really surprised me!
From the very first appointment, I felt welcomed. Dr. Isabella is cordial and helpful. Nothing but praise.
Reply from the clinic
🥰🙏Thank you so much!
My experience was wonderful, with highly committed and competent professionals. I LOVED it!
Dr. Isabella is excellent. She explains the entire treatment in detail and performs the procedure safely. I highly recommend her!
Excellent service! I was very well received. The dentist, Renata de Paula, was very attentive, competent, and professional, adapting to my schedule, which was quite tight and irregular.
Reply from the clinic
We're happy to help you meet your needs in the best way possible! You can always count on us! 🤩🙏
I needed urgent treatment and was quite unsure where to go, given the current pandemic situation. I highly recommend the professionals and the clinic. I felt very safe and calm in the hands of Dr. Renata, and my root canal treatment was a success. The service, from WhatsApp onwards, is impeccable, and the clinic truly adheres to all protocols to minimize the risk of contamination. I arrived at…
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my scheduled time, without waiting, and received qualified care. Zero crowding! I loved it! Exactly what I was looking for! It's great to know that we now have a reliable dental clinic with truly qualified professionals! I highly recommend it!
Reply from the clinic
Your comment makes us very happy, Mirella! Thank you for choosing us to take care of your health! You can always count on us! 🤩
I love it, I feel like a princess, the service is wonderful.
Dr. Maíra is a wonderful professional, I received excellent care from everyone and I will continue to have my procedures done at OdontoSul.
Excellent service and good professionals, I was very pleased with the final result of my cosmetic procedure.
Reply from the clinic
🙏🙏🙏 …
I highly recommend Odonto Sul clinic! I received excellent service from the initial contact via WhatsApp to the dental treatment by Dr. Maíra. She was incredibly attentive and caring. I really liked it. Excellent professional. 🙏🏼🤩🥰
I've been a patient at Odontosul for several years now. And I LOVE it. From the first contact with the receptionist, to the dentist's assistant, to Dr. Isabella who treats me. Very competent, professional and best of all: patient. Because I'm a handful. 😂😂😂🤫 I think the price is fair and the environment is super pleasant. I recommend it ❤️
Reply from the clinic
Thank you so much!! 🥰 🥰 🥰 🥰
Wonderful! The doctor was very careful, attentive, and above all, very professional with children. My daughter also loved her.
The service and reception were very satisfactory and pleasant, with extremely attentive professionals. I highly recommend it.
Reply from the clinic
Thank you for your trust, Gabriela 🥰
There is no shortage of praise to describe the quality and care that my dentist has for her patients. A humane, highly skilled, patient, detail-oriented, and perfectionist professional. Dr. Renata is certainly one of the best dentists in Fortaleza.
Wonderful service and the best dentist ever is there ❤️
Reply from the clinic
🥰🥰🥰🥰 …
The clinic follows biosafety protocols, offering all necessary care to its patients.
Reply from the clinic
Thank you so much for your trust, Jacqueline! 🥰
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