Patients
Reviews of Odontoclinic - Belo Horizonte Padre Eustáquio.
Belo Horizonte, Brazil. 147 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
Odontoclinic Padre Eustaquio is a local Brazilian franchise clinic with modern technology and consistent service delivery. The all-5-star rating is undermined by one documented compensation-for-review incident and generic review language. Not positioned for international dental tourists.
Authenticity
5/10Baseline 6: ABF-accredited national franchise, real website, 147 Google reviews. 50/50 five-star, one reviewer explicitly changed rating after compensation offered. Generic language pattern. -2 manipulation. Final 5.
Treatment quality
6/10Baseline 7: national franchise with 2500+ dentists, 9000 daily consultations. Named doctors but no consistent individual reputation. Generic reviews limit evidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: multiple reviewers cite clean environment (one says could eat off the floor). Digital scanning, 3D printing confirmed. Modern equipment noted. Final 7.
Team
6/10Baseline 6: national franchise model - staff turnover expected. Named Dr. Aurea and Dr. Marcus cited. References to sales team (Ivan) suggest commercial orientation. No individual specialist depth. Final 6.
Price value
6/10Baseline 6: Brazilian market pricing well below Western rates. Franchise model balances accessibility with quality. One review confirms fair prices. Final 6.
Tourist suitability
3/10Baseline 3: Belo Horizonte is not a dental tourism destination. No international patient services. Franchise serves local Brazilians. No English-language infrastructure evident. Final 3.
What comes up well
- Part of 260-unit ABF-accredited national franchise
- 3D printing and digital scanning technology confirmed
- Clean, welcoming environment praised consistently
- Brazilian market pricing well below Western rates
Points to weigh
- One reviewer explicitly changed rating to 5-star after company offered compensation
- 50/50 five-star reviews with predominantly generic short-form language
- Sales-team emphasis in reviews suggests commercial upsell orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 147 reviews
Best clinic in Belo Horizonte, I completed my entire treatment with them and I regret not going sooner, everyone was very professional and attentive.
Reply from the clinic
Hi João, thank you so much for your very special feedback! We are extremely happy to know that your experience was complete and positive. It's an honor to take care of your smile with all the attention and professionalism you deserve. A big hug from our entire team! :)
I was at the clinic and the service was excellent. The clinic is fully equipped and provides comfort to us patients. I would especially like to thank the employee Karine Alves, who prioritizes quality care for our patients at the clinic. The facilities are great and the place is comfortable.
Reply from the clinic
Thank you so much for the compliments, Felipe! You can always count on Odontoclinic Padre Eustáquio!
Excellent clinic. Very polite and efficient staff. I highly recommend it!!!
Reply from the clinic
Hello Fabiana, we at Odontoclinic Padre Eustáquio are very happy with your message. We are always here to offer our patients the best in dentistry. A big hug! Thank you!
I want to express my satisfaction with the service at Odontoclinic Padre Eustáquio. Without a doubt, it was the best dental experience I've ever had! From reception to clinical care, everything was impeccable. The team is extremely attentive, professional, and inspires a great deal of confidence. The care for patients and the quality of services provided make all the difference. Congratulations to…
Read the rest of this review
to everyone for the excellent work!
Reply from the clinic
Hi Wenderson, thank you so much for your very positive feedback! We appreciate your trust in our work and for sharing your satisfaction with us. You can always count on our team! Warm regards! :)
Terrible customer service over the phone 🥲 I called to inquire about a surgery, and the woman said, "Just a moment, I have a patient ahead of me" (so she shouldn't have answered). I waited on hold, and then she hung up. …
Reply from the clinic
Hello Barbara! We are very sorry for your experience and sincerely apologize for what happened. We checked internally what happened and the employee who assisted you informed us that, when trying to return the call, it had already been terminated. As we do not have your number registered, unfortunately we were unable to continue the contact at that time. In any case, we recognize that the situation was not ideal and we will reinforce our processes to prevent this from happening again. We would very much like to speak with you, clarify all your doubts about the surgery and offer the service you deserve. Could you please provide us with a phone number or other means of contact so that we can get back to you? We remain at your disposal and hope to be able to reverse your experience. 😊
Excellent professionals, very friendly and competent, I recommend them 100%.
Reply from the clinic
Hi Bruno, thank you so much for your review and recommendation! Comments like yours motivate us to continue offering the best service. It will be a pleasure to assist you again. Warm regards from our entire team! 😊
Excellent service 😎 The clinic is very beautiful, the staff are attentive, I loved it! …
Reply from the clinic
What a joy to read your message, Keziah. Our mission is to prioritize quality and excellent service. A big hug from the entire Odontoclinic Padre Eustáquio Team 💙 💙
Excellent service, from reception to customer service and the quote.
Reply from the clinic
Hello Luciano! Thank you so much for your feedback. It's a pleasure to know you had a great experience with our team at every stage. We are available to assist you with your treatment! Warm regards!
Clinic with excellent service, great professionals, pleasant environment, everything of top quality.
Reply from the clinic
Hello Luciene, your satisfaction is our greatest goal! That's why we're happy you enjoyed our service. Thank you for your feedback! We're always here to help!
I would like to express my praise for the service at the clinic. I was very well attended to, with attention, politeness, and professionalism. I appreciate the care and respect shown during my appointment.
Reply from the clinic
Hello Jordana, we are so happy with your compliment! Our commitment is precisely to combine professionalism and personalized service. Thank you so much for your trust in our team! It will be a pleasure to welcome you back. Warm regards!
Dr. João, what an excellent professional! The service from reception to the end of the consultation was wonderful. Thank you all!
Reply from the clinic
Hello Isabela, thank you for your feedback, trust, and kindness towards our entire team. We will always be available to better serve you. You can always count on us! Warm regards! :)
Modern office, pleasant and peaceful environment, qualified and attentive professionals. Incredible experience, taking care of your health without fear, I recommend it to everyone.
Reply from the clinic
Hi Priscila, we received your message with immense joy and satisfaction for a job well done! Thank you for the generous feedback, we will always be committed to serving you with the utmost dedication, efficiency and respect!
Jennifer is very attentive and an excellent professional. The clinic has great service!!! I recommend it.
Reply from the clinic
Hi Fernanda, what a joy to receive such a special review! Our team works with great love to always offer the best care to our patients. Thank you for your trust and recommendation! We hope to see you again soon! Big hug! 💕
Wonderful! All the professionals are very attentive. Quality and good price. I highly recommend it!!!
Reply from the clinic
Hi Jessica, Thank you so much for your feedback, we're glad you liked our service, we're always available to assist you!
My experience with the clinic is positive. Whenever I need them, they are ready to help us. Thank you, Odontoclinic Padre Eustáquio.
Reply from the clinic
Hi Wania, how are you? Thank you so much for your kindness and trust in our team! All of us at Odontoclinic Padre Eustaquio are truly grateful. It will always be a pleasure to welcome you. 😊
Excellent service, all the professionals were very polite, Jennifer and Dr. Aurea deserve a 1000/10, scheduling appointments always suited our availability, I will definitely return for more periodic treatments.
Reply from the clinic
Hi Marcia, how are you? Thank you so much for your feedback and kind words! We are immensely happy to know that you had a great experience with our team. Jennifer and Dr. Áurea sincerely appreciate your recognition! We are always available to offer attentive service and schedules that fit your routine. It will be a pleasure to welcome you back for your periodic treatments. See you soon! 💙😊
We received excellent service from Fernanda at reception, from Ivan during the consultation and budget preparation, and from Dr. Carol, who provided wonderful care. I 1000% recommend the clinic in terms of quality, price, and service.
Reply from the clinic
How wonderful to know that you liked it, Fernanda! Our mission is to prioritize quality and excellent service. Thank you for trusting our brand! A big hug from the entire Odontoclinic Padre Eustáquio Team 💙🦷💙
Excellent person, very well-structured, I am very satisfied, great service.
Reply from the clinic
Thank you so much for your feedback, Alexandre! Our goal is always to offer the best possible experience to our patients. Thank you very much for your trust! 😊🦷
The clinic has a fantastic structure and attentive professionals. I highly recommend it!
Reply from the clinic
Hi Michele, thank you for believing in us and motivating us to always offer the best!
Excellent professionals and highly committed. Clean and very organized place. Super helpful staff. They deserve congratulations!
Reply from the clinic
Hi Douglas, thank you so much for your feedback! We are very happy to know that you recognized the commitment of our team, the organization of the space, and the dedication of our staff. Comments like this motivate us to continue offering the best service. Thank you very much! 😊🦷
Everyone at Odontoclinic is very polite and attentive. The facilities are also very good. I recommend them without reservation.
Reply from the clinic
Thank you so much for your review and recommendation, Fábio! Our entire team appreciates your trust and we are always available to assist you. Best regards!
Excellent clinic, I love the service and everyone at the clinic.
Reply from the clinic
It's a pleasure to serve you and your family, Ivana. Thank you so much for your trust. We remain committed to delivering the best for our patients!
Excellent service! From the receptionist, Jennifer, who is very attentive and helpful, to the care provided by Dr. Marcus, a sensational professional. I recommend the clinic and my mother and I will certainly return many more times. Thank you!
Reply from the clinic
Hi Filipe, how are you? We are incredibly happy with your message and to know that you and your mother had such a positive experience with our team. Thank you for your trust and recommendation. It will always be a pleasure to welcome you back. Big hug from our entire team! 😊
Very good, the staff were very kind and attentive, the professional who assisted us did an excellent job, the prices were great and the payment options were flexible. We loved it and will return whenever we need to.
Reply from the clinic
Hi Silvana, we're so happy to hear you enjoyed our service. The whole team appreciates your kind words. You can count on us whenever you need us, it will be a pleasure to welcome you back! Big hugs from our entire team 😊😍
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