Patients
Reviews of Odonto Excellence Florianopolis Centro.
Florianópolis, Brazil. 85 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 85 reviews
Dr. Kaio is the best dentist in the world, attentive and careful. I would definitely recommend him a thousand times.
I had a great experience! The receptionist was very helpful 🙏🏼 Dr. Milena was super professional and explained everything very clearly... I'll be starting treatment soon... I highly recommend her 🙏🏼 Congratulations on your work! …
It was a great experience, I was delighted with the attention and professionalism shown by the doctor and staff, a wonderful aesthetic procedure.
Dr. Caio treated me with great professionalism, giving me the necessary instructions to follow after the wisdom teeth removal!
They solved all my problems and the receptionists are quick and efficient in their service!
I received excellent service from Dr. Caio. Angélica gives a 10/10 raise to the staff and everything. She gives a gift to everyone in September. Excellent service!
Reply from the clinic
Hi Clair! 😊 Thank you so much for your feedback! We're so glad to know you were satisfied with our service — it will always be a pleasure to have you here. 💙🦷
Terrible, the worst mistake I've ever made in my life! They schedule an appointment in person, but it's completely different on the app, and they charge for something that wasn't done! They don't explain things properly, I've never seen a dentist only come twice a week at a dental clinic. Absurd! I don't recommend them! Unless you want permanent stress!
Reply from the clinic
Hello Marciely, how are you? We checked our system and confirmed that you did not receive any service at our downtown Florianópolis location. We understand your frustration, but posting a negative review for a location where you were not treated can unfairly damage the reputation of a team that was not involved in the reported situation. We kindly ask that you delete your review from this location and contact the clinic where you actually received treatment directly. This way, they can offer the necessary support and clarify the points that caused your dissatisfaction. We remain available for any further questions. Sincerely.
Excellent service! With Dr. Rafaella and Dr. Caio, I underwent a long treatment and felt no pain at any time. In 3 days I already had the implants and teeth. The reception staff were always very attentive! I highly recommend them!
Reply from the clinic
Hello, Janea! What a joy to receive such a positive message! 🥰 We are so happy to know that you felt welcomed and comfortable throughout your treatment. Dr. Rafaella, Dr. Caio, and the entire reception team thank you for your kindness and trust. You can always count on us — we are here to take care of your smile! ✨🦷
The treatment was great, Dr. Caio is an excellent professional.
Reply from the clinic
Hello, Miguel! Thank you so much for your feedback and kind words! 😊 I'm glad to hear you had a positive experience and that the treatment met your expectations. Count on us whenever you need us — it will be a pleasure to welcome you back! 🦷👏
I'm loving the clinic, everyone without exception is wonderful, very attentive. They made me feel super comfortable. Dr. Elklys Gomes Ferreira, I can only thank you for the patience and tranquility you gave me.
Reply from the clinic
Hi Thayse! 😍 Your comment fills us with joy! Knowing that you felt so welcomed by the whole team is exactly what we strive for in every appointment. Dr. Elklys will be very happy with your recognition — patience and tranquility are part of the care we value here. Thank you so much for your trust and affection. We are always available to take care of you! 💙🦷
The service is of the highest quality, the receptionists are very professional and attentive to everything, a wonderful clinic that gave me the opportunity to smile again 😄 plus the payment options are excellent. I leave here my sincere thanks to everyone on the Odonto Excellence team. Thank you. …
Reply from the clinic
Hi Ywylla! 😄 Your comment touched us! Knowing that we were able to contribute to your smile is, without a doubt, the greatest reward we could receive. We sincerely thank you for recognizing the care of our team, especially the receptionists, and for valuing our structure and convenient conditions. You can always count on us — it will be a pleasure to welcome you! 💙🦷✨
My experience was excellent because I found this clinic, at the time I was having a problem with my implant, and they were very efficient, the service was good, and Dr. Caio helped me and resolved the issue, and I was very satisfied.
Reply from the clinic
Hello, Auxiliadora! 😊 We are so happy to know that we were able to help you during a difficult time. Thank you for sharing your experience and for trusting in our work. Dr. Caio and the entire team are honored by your recognition! We will always be here to take care of you with attention and affection. 💙🦷
Highly recommended! It was the best recommendation I've ever received here in Florianópolis. Starting with the exemplary and welcoming service from Karine. What a polite, friendly girl! Competent! I loved it. I was treated by Dr. Gustavo. What an exemplary professional. You know that kind of professional that almost doesn't exist anymore? That's him. You can easily see how much he loves his…
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his profession, attentive to detail and super willing to answer my questions. I felt safe and satisfied with the result of my cleaning. I will continue to have other treatments with satisfaction! Congratulations to everyone! 👏👏👏👏
Reply from the clinic
Hi Carolina! 😊 What a joy to receive such a rich and heartfelt review! We are immensely happy to know that your experience was so positive — from Karine's welcoming atmosphere to Dr. Gustavo's attentive and dedicated care. Comments like yours reinforce our commitment to providing excellent care, listening, and respect. Thank you so much for trusting us and for this generous recommendation. We will remain available for anything you need — it will be a pleasure to continue assisting you! 💙🦷👏
Excellent service. I really enjoyed it, I was very well received. Both by the reception and by the dentist who treated me. They deserve praise. 10 out of 10! 👏 …
Reply from the clinic
Hi Dudu! 😄 Thank you so much for your very positive review! It's great to know that you felt welcomed by the whole team — from reception to the dentist appointment. We are very happy with your compliments and the 10/10 rating! 👏 You can always count on us — it will be a pleasure to welcome you again. 💙🦷
I never used their services, yet they frequently send debt collection messages to my personal phone. I send a return link to explain that they are confused, but they persist with the same issue and don't answer my calls.
Reply from the clinic
Dear Alexis, Thank you for contacting us. We would like to inform you that we are carefully analyzing our internal processes regarding the situation mentioned. Our team is committed to understanding all the details and taking the necessary steps. Thank you for your patience and understanding. Sincerely, Odonto Excellence Centro Florianópolis
The service from the receptionists and the team of doctors responsible for the aesthetic treatments and procedures was super professional. I will definitely recommend them to more people!
Reply from the clinic
Hi Tonny! 😊 What a joy to receive your review! We are so happy to know that the whole team — from the receptionists to the doctors — provided you with a positive and professional experience. Thank you so much for your trust and for wanting to recommend us to others. This means a lot to us! 💙🦷
Excellent, Dr. Morgana is very attentive, a great professional, congratulations!
Reply from the clinic
Hi Dayane! 😊 Thank you so much for your kind review! Dr. Morgana will be very happy with the recognition — she really is an incredible and dedicated professional. We appreciate your trust and affection. We will always be at your service! 💙🦷
Excellent experience, from the initial assessment to the procedure. Special thanks to Dr. Caio Konell for his care, efficiency, and empathy. I highly recommend him!
Reply from the clinic
Hi Taysa! 😊 Thank you so much for sharing your experience with us! We are happy to know that the entire process — from the evaluation to the procedure — was positive for you. Dr. Caio Konell is immensely grateful for your recognition and affection. We remain committed to providing humane, efficient, and careful service. Count on us whenever you need us! 💙🦷
Terrible experience, I arrived at the clinic for the first time. The receptionist was attending to a client, which was fine, but it took a long time, and several other people arrived after me. The person who was being attended to left, and I was supposed to be next. The receptionist simply ignored me. I wasn't seen and I left the place. I do not recommend it, deplorable service!!!!
Reply from the clinic
Good afternoon Janaína, we are going through a restructuring of our staff. We apologize for the inconvenience. We always strive for quality service and speed. Thank you for your understanding. Good afternoon Janaína, we are going through a restructuring of our staff. We apologize for the inconvenience. We always strive for quality service and speed. Thank you for your understanding.
I recommend them. Fair price, good service, congratulations to the team.
Reply from the clinic
Hello! 😊 Thank you so much for the recommendation and kind words! We are happy to know that our service and conditions were recognized. The team appreciates the compliment and remains at your service! 💙🦷
The dentists are super attentive, the place is cozy, well-equipped, with humane and very friendly service. Geovana and Angélica from reception have all my heart ❤️
Reply from the clinic
Hi Keila! 😍 What a joy to read your comment! Knowing that you felt welcomed, well cared for, and surrounded by affection fills us with pride. Geovana and Angélica will be thrilled with this recognition—and they will certainly reciprocate wholeheartedly! Thank you so much for your trust and affection. We will always be here to take care of you with attention and affection. 💙🦷❤️
The place is well-structured, the service from both the receptionists and Dr. Thalles is excellent, I highly recommend it. I am very happy and satisfied now with my new smile... Thank you!
Reply from the clinic
Hi Jefferson! 😄 What a joy to know that you're happy with your new smile! We are immensely grateful for your kindness and trust — both Dr. Thalles and the receptionists will be very pleased with your recognition. We are very happy to have been a part of this special moment. We are always at your service! 💙🦷✨
Excellent experience, the service from Dr. Caio and Dr. Ana was exceptional, super attentive and professional. The reception staff was also very attentive, I highly recommend the clinic.
Reply from the clinic
Hi André! 😄 Thank you so much for sharing your experience! It's great to know that you felt well cared for by Dr. Caio, Dr. Ana, and the entire reception team. Attention, professionalism, and a welcoming atmosphere are values we cherish here. Thank you for your trust and recommendation! 💙🦷
I was very well received, I felt very comfortable. From the reception to the dentists.
Reply from the clinic
Hi Juliana! 😊 We are so happy to know that you felt welcomed and comfortable with us. This is exactly the environment we strive to offer: welcoming, humane, and professional, from reception to clinical care. Thank you so much for your trust and affection! 💙🦷
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