Patients
Reviews of Ochota na uśmiech - dental clinic.
Warsaw, Poland. 232 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Prokopiuk, Dr. Pokrowiecki named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Prokopiuk
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 232 reviews
I recommend this office, especially Dr. Małgorzata Sturska for her professional and empathetic approach to clients. I recommend the hygienist, Ms. Patrycja, for her gentle and professional service. Both ladies are smiling, kind, and patiently explained the steps of the treatments. I highly recommend them!
Overall, the office has always been good; not cheap, but done well. Unfortunately, my last visit was a complete failure; it was my first time with Natalia Goc. After my evening visit, it turned out that the Biodentin had fallen out (despite following all instructions about not eating, drinking, or touching), and the filling hadn't been placed (to save "my money" without informing me), so I was…
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left with a huge gap in my tooth for the Friday/weekend (as seen in the photo) – 420 PLN for this pleasure. I had to quickly seek help from another dentist, which led to a lot of problems. Generally, there was no information provided to the patient, no information about the risks, and placing an unreliable material right before the weekend without a filling made no sense. Most likely, it was placed incorrectly, cracked under the pressure of my bite, and opened the cavity. I recommend avoiding this particular dentist – Natalia Goc. I have no complaints about the other specialists.
Monika's dental hygiene is top-notch. In addition to precision, she also demonstrates exceptional professionalism. She identified a problem, which was immediately addressed by a doctor, which will allow me to enjoy a healthy smile for longer. I highly recommend her.
I'm very satisfied. Dr. Mateusz Prokopiuk is an excellent specialist. First, I received a precise diagnosis, followed by a well-explained treatment plan. After that, I had three appointments as planned, and as a result, seven of my teeth were treated. I recommend this clinic. I will definitely be returning for checkups, cleanings, and further treatment 😊
I do not recommend Dr. Joanna Rąpała after the visit, constant complications and pain and at the end she said that it was a difficult case and my fault
I stumbled upon this dental practice completely by accident, and it was a very good decision. Dr. Anna Kisiel is incredibly kind and professional. The treatment went smoothly and without any stress. The only downside is that the total cost of the treatment unfortunately turned out to be about 1.5 times higher than the initial estimate. Despite this, the overall experience is positive, and I can…
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recommend this practice for the quality of treatment and their approach to patients.
A filling for a child is 510 PLN. Mega expensive.
I don't recommend it. The office was recommended, so that's why I decided to go. I went for bonding. Dr. Mateusz Prokopiuk, co-owner of the office, tricked me into a "Smile Plan" for PLN 2,500, claiming, among other things, that I could change the color during the procedure. He told me to get a full set of teeth, up to a 7-inch tooth. He increased the prices for whitening, crowns, etc., by 30%…
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during the treatment, thinking I would accept them without hesitation. The patient's assistant was there to forward emails from the doctor to the doctor. Dr. Prokopiuk insisted that there was no other option but crowns for some teeth. When I said it was too expensive, he suggested some material (I think it was called PMMA) that is used temporarily on the tooth. He suggested I could wear one for up to three years. I refused to wear one, and he pushed the costs elsewhere. At another office, they were surprised that someone wanted to do a full set of teeth, up to a 7-inch tooth, when I could still see teeth up to a 5-inch tooth. Overall, I am very disappointed. I DO NOT RECOMMEND!!!! I spent a lot of money there, but in reality, I walked out. Nothing. I should add that I also had re-endodontics done by Dr. Kisiel. The tooth still hurt, and it was half as long. They explained that I'd be doing it with Dr. Prokopiuk anyway, so they'd make it worse. It's a disaster. I'm currently having my teeth done at another clinic. I have dummy teeth placed on two teeth because I'm waiting for a crown, for only two weeks, and the cost per tooth was 250 PLN. Dr. Prokopiuk wanted to put dummy teeth (made of PMMA) on for three years, and the cost was 2000 PLN. There's a difference, isn't there? If you don't want to waste your money, don't go there. I recommend Monika, the hygienist.
Friendly service and professional approach to the customer, I recommend it, I will definitely come back!
Visiting the dentist used to be a nightmare for me, full of pain, fear, and stress. Since I found this clinic, everything has changed. The professionalism, pleasant atmosphere, and pain-free procedures mean I can finally go to the dentist without panic. I especially recommend a teeth cleaning with Monika Półtorak. It's quick, painless, and very thorough, leaving you with a beautiful, white, and…
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refreshed smile. I was also incredibly impressed with the wisdom tooth extraction with Małgorzata Sturska. Despite my fear and anxiety, the procedure was quick, calm, and completely comfortable. From the beginning, the doctor clearly informed me about the costs and recommendations, and throughout the entire visit, she made sure I felt comfortable and safe. I also had root canal treatment with Wioletta Bielas and fillings with Aneta Buczko. In both cases, she demonstrated complete professionalism and caring. Aneta explained exactly what needed to be done and ensured that each visit was painless. Importantly, at this clinic, I don't feel like anyone's trying to rip me off with extra costs. I even received a recommendation for a place where I could get wisdom tooth extractions covered by the National Health Fund (NFZ) if I couldn't afford private treatment. Despite this, I opted for a private procedure at the clinic, and it was a perfect choice; I have absolutely no regrets. Thanks to the friendly atmosphere and the decor, which adds a light touch and makes the office seem less "scary," a visit to the dentist is no longer a traumatic experience for me, but a peaceful experience. It's a place I return to with complete confidence and highly recommend!
I especially recommend hygienist Monika. Not only was the procedure pleasant and painless, but it was also performed in a great atmosphere :)
I highly recommend the dental hygiene treatments performed by Patrycja, a dental hygienist at "Ochota na Uśmiech" (Ochota na Uśmiech)—very professional, gentle, and in a very pleasant atmosphere. This was my first time at "Ochota na Uśmiech." And after the hygiene treatment, I had such a good experience that I also booked an appointment with a dentist there.
Reply from the clinic
Małgorzata, Thank you so much for such a detailed and warm review! We're delighted that your first visit to "Ochota na Uśmiechu" left such a positive impression, and that Patrycja's work was appreciated for its professionalism and gentleness. It's incredibly satisfying when patients return to us with confidence – see you at your next visit! 😊 The Ochota na Uśmiechu Team
Very professional service. The cleaning went very smoothly and painlessly, thank you, Monika :) I recommend it!
Reply from the clinic
Agata, thank you so much for such a positive review! We're glad your visit was comfortable and painless – Monika will be very happy to read these words. See you on your next visit! The Ochota na Uśmiechu team
The owner is a typical price-gouging, outrageous person. The front desk is clueless and misleading. New Opinion - In October 2023, Mr. Prokopiuk treated my lower tooth, tooth number 6, for PLN 500. The tooth was beautifully restored, I was satisfied. Today, the tooth needs to be extracted. There's a huge cavity at the root under the doctor's large filling, combined with an infection that didn't…
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develop overnight. The tooth needs to be extracted after two years. It's a scam and a scam. This doctor doesn't do root canal treatment at all, as the front desk told me. He rebuilds teeth without treating them. He bilked me out of a total of PLN 1,500. I strongly advise against it.
I don't recommend orthodontic treatment with Dr. Rąpała. It was a waste of time and money. Every visit was painful and unpleasant. Seeing the lack of results, the doctor declared me "the most difficult and unique case in her history," and then removed the braces, which had been torturing my teeth for almost three years without improving anything. When I asked for all my documentation to change…
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dentists, I was suddenly told that my teeth were starting to align properly. The paperwork also contained false information, including that I hadn't followed the instructions or missed appointments. After the braces were removed, the doctor offered to pay for the aligners out of her own pocket as compensation, but thankfully I declined. I'm now completing treatment with a different orthodontist, and despite this supposedly "difficult case," my teeth look better than ever, without any problems or complications.
The whole situation happened quite a few years ago, but it still sticks in my mind. My appointment with Dr. Rąpała to begin orthodontic treatment. The diagnostic process, along with photos and impressions, was flawless. But things got worse later. The treatment plan? A single printed page with a price list from the website (at another clinic, the plan included several pages with photos…
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s describing the defect, treatment stages, and additional solutions if necessary). The first treatment suggestion was aligners from a rather "reputable" company. The doctor spent a long time promoting and praising them. Only then did she mention fixed braces, but she insisted on a much more expensive solution. When I gave up and tried to get the documentation, more problems arose. Impressions? They don't know if they can issue them. It requires the doctor's approval, so we'll find out and call back. However, impressions are only available for an additional fee, but ultimately, it's impossible to get them. At another clinic, impressions are issued without any problems and without any additional fees, just like issuing the entire documentation. I believe it was a wise decision not to start treatment there.
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