Patients
Reviews of Núcleo Odontológico De Salvador Dental Clinic.
Salvador, Brazil. 81 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
I received excellent service, and so did my children. Congratulations to the team!
Reply from the clinic
Thank you, Mara!
Highly respectful and ethical professionals. I recommend them to everyone!!
Reply from the clinic
Thank you, Francisco!
Excellent clinic. I was treated very well in every aspect.
Reply from the clinic
Thank you, Fernando!
Beautiful office with all the necessary infrastructure. Highly competent and helpful professionals.
Reply from the clinic
Thank you, Paloma!
About two months ago I tried to schedule an appointment with the clinic, and it was rescheduled several times. So I came here to complain, and they called me saying they didn't want to go into details, but the dentist had COVID-19, which is why he canceled. The following week I managed to get an appointment (and they asked me to remove the complaint here). I removed the complaint, but then I…
Read the rest of this review
needed to reschedule the second extraction and couldn't because the doctor's schedule was full. I was informed that the doctor only saw patients on Fridays and that I should call on Thursday to check if there were any cancellations. Today, September 24, 2020, I sent a message to find out if there had been a cancellation, and to my surprise, there was a cancellation for Friday, September 25, 2020, at 4:45 PM. However, the attendant called me and informed me that Núcleo was no longer partnered with Amil. What I think is that from the beginning they didn't want to serve people with health plans, so if they didn't want to, why did they partner with them? (I think it was just to mistreat the customer.) AND NO Don't call me again to ask me to withdraw the complaint, because I won't. As a consumer, I have the right to express my indignation!
Reply from the clinic
Response from the owner Edited 5 years agoDear Roseane, we are very sorry for your dissatisfaction. You called to schedule an appointment during the pandemic, when we were not operating. But as soon as we resumed services, we contacted you to schedule your appointment, and your procedure was performed. As we explained, our surgical service is only once a week, on Fridays, which is why the demand is high, and that's why you had some difficulty scheduling your second extraction. As we explained to you by phone and WhatsApp, we have disaffiliated from Amil for the surgical specialty, which can be verified in the protocol we sent you, and with Amil itself. We reiterate that we have the utmost respect for all our patients, and we are at your complete disposal to clarify any doubts or questions. Sincerely, Salvador Dental Center Team
Excellent service!!! I really like Dr. Barbara!!! The receptionists are very helpful!
Reply from the clinic
Oh Jane! Thank you so much!!!! It's always good to know we're on the right track!!! ♥️♥️
Excellent service, very professional... They are celebrating 10 years of success and achievements.... Congratulations to everyone who is part of this venture... Another 10 years of success!!!
Reply from the clinic
Thank you, Lívia! We are grateful to have you as a part of our story!
I highly recommend them, VIP treatment from reception to assistance. I had all 4 wisdom teeth extracted, the surgery was a success and painless. 1000000/10 for you!!!
Reply from the clinic
Thank you, Jean! Thank you for your reply!
I receive excellent care from Dr. Barbara. The clinic is well-organized and has good professionals.
Reply from the clinic
Thank you, Kátia. It's wonderful to know that our efforts are yielding good results!
Want the same for your own teeth? Send a photo and we will come back with a written quote from Núcleo Odontológico De Salvador Dental Clinic.
Ask on WhatsApp