Patients
Reviews of Nhu Ngoc Dental.
Hanoi, Vietnam. 84 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Professor-founded specialty clinic in west Hanoi offering microscope endodontics, TMJ care, and multi-doctor specialist services. Advanced procedures including C-shaped root canal are documented successes. A one-star review alleges unnecessary four-wisdom-tooth extraction recommendation and exorbitant X-ray pricing, which is a notable ethical concern alongside above-average pricing.
Authenticity
5/104.90/84 Google = MEDIUM. Sample avg 4.92, 1 one-star (overtreatment allegation). 8+ named doctors, professor-founded specialty. MEDIUM -2 applied.
Treatment quality
7/10Microscope endodontics, TMJ, C-shaped root canal success. Conservative: saved tooth others recommended extracting. 1-star alleges recommending unnecessary 4-wisdom-tooth extractions. MEDIUM -1.
Cleanliness
7/10Consistently described as modern, clean, good equipment. Play area for children. Main road location in inner Hanoi. No hygiene concerns raised.
Team
7/108+ named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh, Dr. Quang, Dr. Ha, Dr. Thu Tra. Appointment reminders. Contradictory signals on ethics.
Price value
5/105-star reviewer notes 'a bit high but quality assured'. 1-star: exorbitant pricing and 500k VND X-ray films withheld. Premium specialty clinic pricing.
Tourist suitability
3/10Inner Hanoi PRIMARY zone. Specialty clinic with professor-founded credentials. No English-language reviews or staff evidence. Referral base primarily local Vietnamese.
What comes up well
- Professor-founded specialty clinic with microscope endodontics and TMJ care
- Named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh among others
- Conservative treatment: tooth saved from extraction via root canal
- Long-term patient loyalty with appointment reminders and children play area
Points to weigh
- 4.90/84 Google: MEDIUM manipulation tier (-2 auth, -1 treatment)
- 1-star: recommended removing 4 wisdom teeth incl. unerupted; withheld X-ray films; exorbitant prices
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 84 reviews
My child is very shy, but when we came here and met the gentle female doctor, she cooperated very quickly with the extraction of her baby tooth. The clinic has a play area for children, which my child really enjoyed.
The team of doctors is professional and always calls to remind you of your appointment.
Reply from the clinic
We would like to thank you very much for your positive feedback. Your satisfaction is an encouragement for Nhu Ngoc Dental Clinic to continuously improve the quality of service
My father just had two dental implants placed here. The procedure was professional, and the equipment was modern, so he didn't experience much swelling or pain afterwards. Many thanks to the team of doctors.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank you for your trust and for choosing our services. Your satisfaction is the motivation for our team of doctors and staff to continuously improve every day. We look forward to accompanying you in your future dental care.
I've been wearing braces at Nhu Ngoc Dental Clinic for 6 months and I've noticed a significant improvement in the alignment of my teeth. The doctor provided very thorough advice on the treatment plan, and there were no unexpected additional costs.
The staff were enthusiastic, and even though my child is usually very fussy, he listened to them very well. I'm very satisfied!!!
Dr. Le Huong is highly skilled, provides enthusiastic and careful advice!
The staff are excellent and very enthusiastic. They have invested in very modern equipment and explain everything in detail so I understand my condition. The doctors and support staff are very helpful and gentle.
Dr. Le Huong and Dr. Huan were very enthusiastic and highly professional in treating my child's teeth.
The cone beam CT scan cost 500k VND right from the first visit, which I think is a bit high. Many clinics don't charge it, but the doctor is highly professional and provides advice on both dentistry and finances. I think they should separate these costs. My biggest complaint was the way they examined my mouth for the photo; it felt creepy. I didn't know if they used instruments, and I wasn't…
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even told. When I went to pay, I didn't see anyone, only the receptionist collecting the money, and the clinic was crowded. It's probably just a matter of personal preference, but I wouldn't choose this place again.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank you for taking the time to share your experience after your visit. We regret that your experience wasn't as comfortable as you expected, especially in the reception and communication during the examination. Regarding the cost of a Cone Beam CT scan, the current fee of 500,000 VND is common for 3D Cone Beam CT scans at many dental clinics and specialized dental hospitals. The clinic only orders scans when necessary to provide the doctor with sufficient data to accurately assess the condition of the teeth and bones, and to develop the most accurate, appropriate, and safe treatment plan for the patient. Regarding taking photos during the examination, this is a professional monitoring procedure to document the oral condition before, during, and after treatment, allowing the doctor to easily track and compare the treatment results later. All intraoral imaging equipment is cleaned, disinfected, and sterilized according to proper dental infection control procedures before use on each patient. However, the clinic acknowledges your feedback regarding the need for more thorough explanations before procedures to ensure patients feel more secure and comfortable throughout the examination process. Regarding the reception experience, the clinic apologizes for not being able to provide you with the same level of care during peak hours. This is valuable feedback that will help our team improve the service experience. Once again, Nhu Ngoc Dental Clinic thanks you for your sincere feedback and hopes to have the opportunity to serve you better in the future.
The team of doctors and staff were incredibly enthusiastic, providing dedicated step-by-step consultations and developing the most suitable treatment plans for me. My child and I had visited several clinics for orthodontic consultations and treatment of other dental problems, but Nhu Ngoc Dental Clinic was the best and most satisfying experience. Thank you to the doctors and staff at Nhu Ngoc…
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Dental Clinic.
Dr. Tuan Anh provided attentive consultation and performed the procedure gently.
There are no 10/10 dental clinics, but thanks to Dr. Duong.
The doctor is dedicated, provides thorough advice, and has been with me for 5 years.
The staff at the clinic were very gentle and helpful.
Thank you, Dr. Huong, for examining Thao Van's teeth! 🫶😉 …
The clinic is clean, the staff are helpful, and the doctors are highly qualified.
The doctor was very gentle and provided dedicated advice. The clinic was clean and beautiful, the service was professional, and I was very satisfied. The clinic is modern, the doctor was thorough and painless. I will definitely come back next time. The service was quick, clean, and professional. The price was reasonable, and the quality was well worth the money.
Today I went for a check-up and was examined and advised by Dr. Tang Ngoc. The advice was clear, thorough, and the service quality was excellent.
The experience was pleasant; the dentist was very enthusiastic and skilled, and I was very satisfied with the teeth cleaning.
Doctor Le Huong is gentle, and the clinic is modern.
The teeth cleaning was painless, the dentist was gentle and enthusiastic, and the service was excellent.
I had my teeth cleaned at the clinic, and the staff were very helpful and careful. It wasn't painful at all, highly recommended.
Dr. Le Huong is gentle, but the clinic is beautiful.
Very satisfied, the doctor was very attentive, dedicated, and highly professional.
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