Patients
Reviews of Nhu Ngoc Dental.
Hanoi, Vietnam. 84 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Professor-founded specialty clinic in west Hanoi offering microscope endodontics, TMJ care, and multi-doctor specialist services. Advanced procedures including C-shaped root canal are documented successes. A one-star review alleges unnecessary four-wisdom-tooth extraction recommendation and exorbitant X-ray pricing, which is a notable ethical concern alongside above-average pricing.
Authenticity
5/104.90/84 Google = MEDIUM. Sample avg 4.92, 1 one-star (overtreatment allegation). 8+ named doctors, professor-founded specialty. MEDIUM -2 applied.
Treatment quality
7/10Microscope endodontics, TMJ, C-shaped root canal success. Conservative: saved tooth others recommended extracting. 1-star alleges recommending unnecessary 4-wisdom-tooth extractions. MEDIUM -1.
Cleanliness
7/10Consistently described as modern, clean, good equipment. Play area for children. Main road location in inner Hanoi. No hygiene concerns raised.
Team
7/108+ named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh, Dr. Quang, Dr. Ha, Dr. Thu Tra. Appointment reminders. Contradictory signals on ethics.
Price value
5/105-star reviewer notes 'a bit high but quality assured'. 1-star: exorbitant pricing and 500k VND X-ray films withheld. Premium specialty clinic pricing.
Tourist suitability
3/10Inner Hanoi PRIMARY zone. Specialty clinic with professor-founded credentials. No English-language reviews or staff evidence. Referral base primarily local Vietnamese.
What comes up well
- Professor-founded specialty clinic with microscope endodontics and TMJ care
- Named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh among others
- Conservative treatment: tooth saved from extraction via root canal
- Long-term patient loyalty with appointment reminders and children play area
Points to weigh
- 4.90/84 Google: MEDIUM manipulation tier (-2 auth, -1 treatment)
- 1-star: recommended removing 4 wisdom teeth incl. unerupted; withheld X-ray films; exorbitant prices
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 84 reviews
I had my braces done by Dr. Ha. I had it done quite urgently, all in one afternoon because I had to fly abroad. The consultation was very enthusiastic, and the doctor and staff were all very lovely.
Reply from the clinic
Thank you for your kind words about the medical team at Nhu Ngoc. Providing a gentle, painless, and reassuring experience for our clients is always our top priority. We're delighted you had a positive experience!
My first experience was good; the doctor and support staff were very helpful and supportive.
Reply from the clinic
Thank you for sharing your experience at Nhu Ngoc. Every satisfied smile from our customers is what we cherish most 💙 We look forward to seeing you again for your next visit!
Technician Thuy was very enthusiastic and helpful in guiding me. Doctor Cao Hang was skilled and meticulous. I am very satisfied.
The dentist was dedicated, spoke gently, and the teeth were molded quickly and without much pain.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank you for your trust and for choosing our services. Your satisfaction is the motivation for our team of doctors and staff to continuously improve every day. We look forward to accompanying you in your future dental care.
A good experience, Dr. Phung Hang was very attentive and enthusiastic with the patient.
What's quite special is that none of the children here are crying or asking to go home. Very special :)
The dental clinic provided excellent service and very helpful advice.
The doctors are highly skilled, and the staff are enthusiastic. My family and I feel very reassured when visiting and receiving treatment here.
Reply from the clinic
Thank you for your kind words about the medical team at Nhu Ngoc. Providing a gentle, painless, and reassuring experience for our clients is always our top priority. We are delighted that you had a positive experience.
REVIEW OF NHU NGOC DENTAL CLINIC My family took advantage of the opportunity to bring our two children for a dental check-up before the April 30th holiday at Nhu Ngoc Dental Clinic. We were truly fortunate to have Professor, Doctor of Medicine Vo Truong Nhu Ngoc - Deputy Director of the Institute of Dental and Maxillofacial Training, Hanoi Medical University - personally examine them. Our first…
Read the rest of this review
st impression was that the clinic was clean, the process was quick and efficient, and we didn't have to wait long even during peak season. Our two children were initially quite anxious and cried loudly, but the doctor was very gentle and understanding, so they cooperated well and no longer felt scared. The doctor examined thoroughly and provided clear, easy-to-understand advice for both adults and children. My family felt very reassured about the professional quality and customer care here. Overall, the experience was excellent, especially suitable for families with young children. I give it 5 stars and will definitely return when needed.
I was very pleasantly surprised by the quality and service at Nhu Ngoc Dental Clinic. I highly recommend this place for your oral health care needs.
Professional service, friendly and enthusiastic staff, new and clean facilities. Everything is done with care, from the smallest details, even the security guard is friendly. Everyone can rest assured and enjoy the service at our dental clinic ❤️
The dentists and staff were very enthusiastic, friendly, and attentive.
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