Patients
Reviews of Nhu Ngoc Dental.
Hanoi, Vietnam. 84 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Professor-founded specialty clinic in west Hanoi offering microscope endodontics, TMJ care, and multi-doctor specialist services. Advanced procedures including C-shaped root canal are documented successes. A one-star review alleges unnecessary four-wisdom-tooth extraction recommendation and exorbitant X-ray pricing, which is a notable ethical concern alongside above-average pricing.
Authenticity
5/104.90/84 Google = MEDIUM. Sample avg 4.92, 1 one-star (overtreatment allegation). 8+ named doctors, professor-founded specialty. MEDIUM -2 applied.
Treatment quality
7/10Microscope endodontics, TMJ, C-shaped root canal success. Conservative: saved tooth others recommended extracting. 1-star alleges recommending unnecessary 4-wisdom-tooth extractions. MEDIUM -1.
Cleanliness
7/10Consistently described as modern, clean, good equipment. Play area for children. Main road location in inner Hanoi. No hygiene concerns raised.
Team
7/108+ named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh, Dr. Quang, Dr. Ha, Dr. Thu Tra. Appointment reminders. Contradictory signals on ethics.
Price value
5/105-star reviewer notes 'a bit high but quality assured'. 1-star: exorbitant pricing and 500k VND X-ray films withheld. Premium specialty clinic pricing.
Tourist suitability
3/10Inner Hanoi PRIMARY zone. Specialty clinic with professor-founded credentials. No English-language reviews or staff evidence. Referral base primarily local Vietnamese.
What comes up well
- Professor-founded specialty clinic with microscope endodontics and TMJ care
- Named specialists: Dr. Thuy Linh, Dr. Hai, Dr. Gia Huy, Dr. Do Binh among others
- Conservative treatment: tooth saved from extraction via root canal
- Long-term patient loyalty with appointment reminders and children play area
Points to weigh
- 4.90/84 Google: MEDIUM manipulation tier (-2 auth, -1 treatment)
- 1-star: recommended removing 4 wisdom teeth incl. unerupted; withheld X-ray films; exorbitant prices
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 84 reviews
My sister had her dental work done here and it was excellent. The doctors were very enthusiastic, and the staff were very professional and attentive. The space was clean. Overall, it was very professional, and everyone should come here to experience the service and get the best advice for their needs.
They charged 500k VND for X-rays, but didn't return the films. When I asked, they said to send them by email. During the consultation, they removed all four wisdom teeth, even though two had already erupted and weren't touching the others, and one hadn't even appeared yet. So awful! :))) And the prices were exorbitant too.
The doctors were very dedicated and enthusiastic, and my child was very comfortable and cooperative during examinations and treatments at the clinic!
Reply from the clinic
Thank you, Tuan Anh, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The clinic is modern, and the root canal treatment doctor is excellent. I was advised to have my tooth extracted, but the doctor here was able to treat it conservatively. Very happy.
Reply from the clinic
We would like to express our sincere gratitude to Mr./Ms. Vuon Dua Bo for your positive feedback. Your satisfaction is an encouragement for Nhu Ngoc Dental Clinic to continuously improve the quality of our services
The woman from Hue was gentle and knowledgeable, and her questions were enthusiastic.
Reply from the clinic
Nhu Ngoc Dental Clinic deeply appreciates the trust of Mr. Dung Le. We will always strive to provide the most reassuring and professional treatment experience 💎
I had both my upper and lower wisdom teeth extracted by Dr. Hai. At first, I thought it would be very painful, but the extraction was very gentle, not painful at all. The customer service was also excellent. I recommend everyone go to Nhu Ngoc Dental Clinic.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank Ms./Mr. Nuong Lai for trusting and choosing our services and for your kind words about our team. We hope that each visit you will be a comfortable and pleasant experience 💙
Dr. Thuy provided excellent consultation and support. My problems were resolved completely and smoothly. Thank you, Nhu Ngoc Dental Clinic.
Reply from the clinic
Thank you, Quang Anh Tran, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The doctor provided clear advice, specific pricing, and dedicated service.
Reply from the clinic
Thank you, Ms. Cúc Vũ Thị Kim, for your valuable feedback. Your satisfaction is a great motivation for the staff at Như Ngọc Dental Clinic 😊
Good service, enthusiastic doctor, the cost is a bit high but you can rest assured about the quality.
Reply from the clinic
Thank you, Ms. Van Anh Nguyen, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
Highly qualified and friendly doctors, providing quick and enthusiastic service 😀 …
Reply from the clinic
Thank you, Ms. Ngoc Bich Nguyen, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The doctor was very helpful and reminded me of the appointment.
Reply from the clinic
Thank you, Ms. Anh Duong, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The check-ups have been going on for 3 years now, and they're incredibly attentive.
Reply from the clinic
Thank you, Khanh Phuong Nguyen, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The facilities are good, clean, the equipment is modern, and the doctors are very good and highly skilled.
Reply from the clinic
Thank you, Mr/Ms Chien Thang Cao, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
Professional medical services; I will be staying here for long-term treatment.
Reply from the clinic
Thank you, Thuc Anh Vo Phuong, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The doctors provided good advice, the service was high-quality, and the facilities were clean and hygienic.
Reply from the clinic
Thank you, Ms. Trang Quynh, for your valuable feedback. Your satisfaction is a great motivation for the staff at Nhu Ngoc Dental Clinic 😊
The doctor is cheerful, enthusiastic, and keeps the clinic clean.
Reply from the clinic
We would like to express our sincere gratitude to Ms./Mr. Nguyen Hanh for your positive feedback. Your satisfaction is an encouragement for Nhu Ngoc Dental Clinic to continuously improve the quality of our services
The doctor provided attentive advice and care for the child.
Reply from the clinic
Thank you, Ms. Tran Mai Anh, for sharing your experience. We hope each visit to Nhu Ngoc Dental Clinic will bring you comfort 😊
It's great! The service is excellent, and the doctor is very kind. I recommend everyone get their teeth done here. I had mine done elsewhere and it went wrong, but they fixed it perfectly here. It's amazing!
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank Ms. Bao Chau Phung Dang for her kind words about our team ^^. Such positive feedback motivates the Nhu Ngoc Dental Clinic staff every day 😊
Today I had a dental check-up and teeth cleaning with Dr. Gia Huy, who was very careful. The staff were also very helpful.
Reply from the clinic
Nhu Ngoc would like to thank Ms. Vu Dan Thao for sharing her feedback. This is a motivation for the team to maintain the highest standards of service quality.
The dentist performed the extraction gently and comfortably, and the assistants provided enthusiastic support.
Reply from the clinic
Thank you, Huong Hoang, for sharing your experience. We hope that each visit to Nhu Ngoc Dental Clinic will bring you comfort 😊
The service is good, and they have a lot of modern equipment and technology.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank Ms. Lan Tran for trusting and choosing our services. We hope that each visit will be a comfortable and pleasant experience for you 💙
Dr. Ha is gentle and wonderful, and the staff are attentive.
Reply from the clinic
Nhu Ngoc Dental Clinic would like to thank Ms. Hoa Le for her kind words about our team. Such feedback always motivates the Nhu Ngoc Dental Clinic staff every day 😊
The clinic is clean, and the reception staff are enthusiastic. It's conveniently located right on the main road, making it easy to find.
Dr. Do Binh is very gentle, friendly, attentive, and careful. My child is a huge fan of his.
Reply from the clinic
We would like to thank you very much for your positive feedback. Your satisfaction is an encouragement for Nhu Ngoc Dental Clinic to continuously improve the quality of service
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