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Nha Khoa Nu Cuoi Sai Gon

36 Thรกi Phiรชn, Hoi An, Vietnam

Last audited May 2026 By SmileJet Audit Team How we audit โ†’
AI Audit 6.2/10 4.7/5  · 77 reviews

SmileJet AI Audit Score for Nha Khoa Nu Cuoi Sai Gon: 6.2/10 overall. Authenticity: 5/10 โ€” Baseline 5 (no website cap). Named Dr. Hien and coordinator Sa confirmed across 15+ international tourist reviews from UK, Australia, NZ, Romania, HK, Canada, Israel, Turkey. Multiple clinic name variations (Nu Cuoi / Saigon Smile / Sai Gon Dental) are organic โ€” same address, same staff. No manipulation detected. Final 5.. Treatment Quality: 4/10 โ€” Baseline 6: Root canal, E-max/zirconia crowns, fillings, cyst removal, extractions praised by multi-national tourists; multi-visit complex cases completed. -2 Medium: Ilia Ruchei โ€” crown wrong shape twice, ground down 15-20% to structural weakness, insisted normal; filling failed in 2 weeks. Final 4.. Cleanliness: 7/10 โ€” Baseline 7: 'very clean' cited by UK, Canadian, Australian, Romanian tourists; modern equipment noted; control X-rays during treatment praised as indicator of responsible care (Olga). No negative cleanliness signals. Final 7.. Team: 5/10 โ€” Baseline 7: Dr. Hien texted patient at night to check pain; Sa provides WhatsApp aftercare; Hoang Sa named specifically for kindness; honest referral (Matthew Brown sent home rather than unnecessary treatment). -2 Medium: Ilia Ruchei โ€” receptionist threatened police when patient raised crown concerns; staff said 'I don't care what you know' and refused refund for failed filling. Final 5.. Price Value: 8/10 โ€” Baseline 7: cleaning โ‚ฌ6 (Andrei Mรผller); extraction ~C$16 (Nancy Trekker); filling + clean 300k VND (Wayne Anthony). Transparent price list at entrance, 10-year warranty card with QR code to lab materials. UK/Australian patients say prices 5x cheaper than home. Final 8.. Tourist Suitability: 8/10 โ€” Hoi An tourist-heavy baseline 7. WhatsApp aftercare, evening check-ins from Dr. Hien, English-speaking Sa, free emergency consultation, walk-ins accepted. 10-year warranty card with material QR code and official receipt. Multi-national patients from 10+ countries. Final 8.. Summary: Nha Khoa Nu Cuoi Sai Gon (Saigon Smile) in Hoi An is one of the most tourist-accessible clinics in the pool โ€” exceptional value, WhatsApp aftercare, English-speaking coordinator Sa, and Dr. Hien's genuine patient care draw repeat visitors from the UK, Australia, and Romania. The serious concern is Ilia Ruchei's documented case of a crown ground down to structural weakness plus a failed filling with a hostile 'I don't care' response, which represents a real quality floor beneath the majority of positive outcomes. Key strengths: Dr. Hien: texted patients at night to check on pain after root canal; praised across 10+ international reviews for skill and care; Hoang Sa: English-speaking coordinator provides WhatsApp aftercare and clear procedure explanations; 10-year warranty card with QR code linking to lab website showing specific materials used per crown; Transparent price list at entrance; official stamped receipts issued; cleaning โ‚ฌ6, extraction ~C$16; Matthew Brown (UK): examined and X-rayed for free; honest referral home rather than unnecessary procedure. Points to note: Ilia Ruchei (1-star): crown wrong shape twice, ground down 15-20% making it structurally weak; filling failed in 2 weeks; staff said 'I don't care what you know' and refused refund โ€” called 'SCAMMERS'; Receptionist threatened to call police when patient raised legitimate crown concerns; No website โ€” cannot verify credentials or current pricing independently. Confidence: Medium. Based on 50 reviews and 1 sources. Audited 04 May 2026.

SmileJet AI Audit

6.2 /10

Confidence

โ— Medium

Audited 04 May 2026

Authenticity

5

Treatment Quality

4

Cleanliness

7

Team

5

Price Value

8

Tourist Suitability

8

"Nha Khoa Nu Cuoi Sai Gon (Saigon Smile) in Hoi An is one of the most tourist-accessible clinics in the pool โ€” exceptional value, WhatsApp aftercare, English-speaking coordinator Sa, and Dr. Hien's genuine patient care draw repeat visitors from the UK, Australia, and Romania. The serious concern is Ilia Ruchei's documented case of a crown ground down to structural weakness plus a failed filling with a hostile 'I don't care' response, which represents a real quality floor beneath the majority of positive outcomes."

Highlights

  • โœ“ Dr. Hien: texted patients at night to check on pain after root canal; praised across 10+ international reviews for skill and care
  • โœ“ Hoang Sa: English-speaking coordinator provides WhatsApp aftercare and clear procedure explanations
  • โœ“ 10-year warranty card with QR code linking to lab website showing specific materials used per crown
  • โœ“ Transparent price list at entrance; official stamped receipts issued; cleaning โ‚ฌ6, extraction ~C$16
  • โœ“ Matthew Brown (UK): examined and X-rayed for free; honest referral home rather than unnecessary procedure

Watch out for

  • โš  Ilia Ruchei (1-star): crown wrong shape twice, ground down 15-20% making it structurally weak; filling failed in 2 weeks; staff said 'I don't care what you know' and refused refund โ€” called 'SCAMMERS'
  • โš  Receptionist threatened to call police when patient raised legitimate crown concerns
  • โš  No website โ€” cannot verify credentials or current pricing independently

Score Breakdown

Authenticity
5

Baseline 5 (no website cap). Named Dr. Hien and coordinator Sa confirmed across 15+ international tourist reviews from UK, Australia, NZ, Romania, HK, Canada, Israel, Turkey. Multiple clinic name variations (Nu Cuoi / Saigon Smile / Sai Gon Dental) are organic โ€” same address, same staff. No manipulation detected. Final 5.

Treatment Quality
4

Baseline 6: Root canal, E-max/zirconia crowns, fillings, cyst removal, extractions praised by multi-national tourists; multi-visit complex cases completed. -2 Medium: Ilia Ruchei โ€” crown wrong shape twice, ground down 15-20% to structural weakness, insisted normal; filling failed in 2 weeks. Final 4.

Cleanliness
7

Baseline 7: 'very clean' cited by UK, Canadian, Australian, Romanian tourists; modern equipment noted; control X-rays during treatment praised as indicator of responsible care (Olga). No negative cleanliness signals. Final 7.

Team
5

Baseline 7: Dr. Hien texted patient at night to check pain; Sa provides WhatsApp aftercare; Hoang Sa named specifically for kindness; honest referral (Matthew Brown sent home rather than unnecessary treatment). -2 Medium: Ilia Ruchei โ€” receptionist threatened police when patient raised crown concerns; staff said 'I don't care what you know' and refused refund for failed filling. Final 5.

Price Value
8

Baseline 7: cleaning โ‚ฌ6 (Andrei Mรผller); extraction ~C$16 (Nancy Trekker); filling + clean 300k VND (Wayne Anthony). Transparent price list at entrance, 10-year warranty card with QR code to lab materials. UK/Australian patients say prices 5x cheaper than home. Final 8.

Tourist Suitability
8

Hoi An tourist-heavy baseline 7. WhatsApp aftercare, evening check-ins from Dr. Hien, English-speaking Sa, free emergency consultation, walk-ins accepted. 10-year warranty card with material QR code and official receipt. Multi-national patients from 10+ countries. Final 8.

Important โ€” about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ€” including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology โ†’

Why Choose Nha Khoa Nu Cuoi Sai Gon in Hoi An?

Trusted dental clinic in Hoi An offering general, cosmetic, and orthodontic care led by an experienced specialist team.

Nha Khoa Nu Cuoi Sai Gon is a long established dental clinic located on Tran Cao Van street in the heart of Hoi An, Quang Nam province. Known locally as the Saigon Smile dental practice, the clinic has built a strong reputation among residents and visitors for honest pricing, careful clinical work, and a calm, friendly environment. The practice is led by a qualified specialist with many years of experience and supported by a small, dedicated team that focuses on giving each patient personalized attention from the first consultation through the completion of treatment and follow up care.

The clinic occupies a tidy and modern facility designed to make patients feel at ease. The waiting area is comfortable and welcoming, and treatment rooms are equipped with imported dental chairs and instruments from Germany, the United States, and the United Kingdom. Sterilization protocols follow strict standards, with single use items, autoclave sterilized instruments, and disposable barriers used throughout every procedure. This commitment to hygiene gives patients confidence that their visit is safe and that the clinical environment meets the expectations of modern international dentistry.

General and preventive dentistry forms the foundation of the practice. Routine examinations, professional cleanings, scaling, polishing, and fluoride applications are offered to patients of all ages, and the team places a strong emphasis on patient education so that good oral health is maintained between visits. Digital diagnostic tools help the clinicians detect early signs of decay, gum problems, or bite issues, which means small concerns can be addressed before they develop into more complex and costly conditions. Children, teenagers, and adults are all welcomed, and the team takes extra care to make young patients feel comfortable during their visits.

For patients with cavities or damaged teeth, the clinic offers tooth colored composite fillings, ceramic inlays and onlays, and full coverage crowns. The materials are selected for both durability and natural appearance, blending seamlessly with surrounding teeth. Root canal therapy is performed using modern rotary instruments and apex locators, allowing the team to treat infected or inflamed dental pulp efficiently while preserving as much of the natural tooth structure as possible. After endodontic treatment, teeth are usually restored with crowns to protect them and ensure long term function.

Cosmetic dentistry is one of the most popular services at Nha Khoa Nu Cuoi Sai Gon. The team works with patients to design smiles that look natural and balanced, taking into account facial features, lip line, gum contour, and personal preferences. Treatment options include professional teeth whitening, porcelain veneers, all ceramic crowns, composite bonding, and complete smile makeovers. Patients who want to refresh their smile can choose in office whitening for fast results, while those looking for a more dramatic transformation can explore veneers or crowns crafted from premium ceramic materials. Every cosmetic case begins with a detailed consultation so that the patient understands the options, the timeline, and the expected outcome.

Orthodontic treatment is another core service. The clinic is recognized in Hoi An as a recommended destination for braces and alignment work, serving children, teenagers, and adults. Treatment options include traditional metal braces, ceramic braces for a more discreet appearance, and clear aligner therapy for patients who prefer a removable, low profile solution. Each orthodontic plan begins with a thorough assessment that may include digital X rays, photographs, and impressions or scans. The team explains the steps involved, the expected duration, and the maintenance required so that patients can make confident decisions. Throughout treatment, regular adjustments and progress checks help keep the plan on track, and after the active phase is complete, retainers are provided to protect the new alignment for the long term.

For patients who have lost teeth or who suffer from broken down dentition, the clinic offers prosthetic and restorative options including bridges, removable partial dentures, and full dentures. Each prosthesis is custom designed and fabricated to match the patient's bite, facial proportions, and aesthetic goals. The team focuses on creating restorations that are not only functional and durable but also natural in appearance, so that patients can smile, eat, and speak with confidence. When a stronger long term solution is preferred, dental implants are discussed and planned with the support of imaging and careful surgical evaluation.

Periodontal health is taken seriously at the clinic. Patients with early signs of gum inflammation are guided through scaling, deep cleaning, and improved home care techniques to bring the tissues back to health. Those with more advanced periodontal disease receive structured treatment plans that may include root planing, localized therapies, and ongoing maintenance visits to stabilize the condition. By addressing gum problems early and maintaining a regular care schedule, patients can protect their natural teeth and the supporting bone for many years to come.

Additional services include wisdom tooth extraction, simple oral surgery, treatment for sensitive teeth, and emergency care for patients who arrive with sudden pain, broken teeth, or lost restorations. The team understands that dental emergencies can be stressful, especially for travelers far from home, and works to schedule urgent visits as quickly as possible. Patients are seen, evaluated, and offered relief through clear, practical solutions, with follow up care arranged where needed.

Hoi An is a popular destination for international travelers, and Nha Khoa Nu Cuoi Sai Gon is accustomed to working with visitors who want quality dental care during their stay. The clinic is a convenient option for tourists exploring the ancient town who suddenly need a checkup, an emergency repair, or a planned cosmetic treatment they have been considering for some time. Pricing is transparent, treatment plans are explained in plain language, and patients receive clear documentation of the work that has been carried out so that follow up care in their home country can proceed smoothly.

Above all, Nha Khoa Nu Cuoi Sai Gon aims to deliver dentistry that is honest, careful, and centered on the long term wellbeing of every patient. The combination of an experienced lead specialist, a friendly support team, modern equipment, premium materials, and a calm, well kept environment has made the clinic one of the trusted names for dental care in Hoi An. Whether the visit is a routine checkup, a complex restoration, or a smile transformation, patients can expect attentive, professional service from start to finish.

Patient Reviews from Hoi An

4.7

โ˜… 77 reviews

E

Evo's Challenges Evo

March 2026 ยท โ˜… 5

Hien and his team are the best, super friendly, great people and the work they did is amazing. I highly recommend them to anyone wanting dental work done. Not only are they a great dental team they are now great friends for life.

M

Matthew Brown

March 2026 ยท โ˜… 5

Went here as I was having some tooth pain whilst on holiday. They had an English translator and saw me straight away, the dentist examined and X-Rayed, they unfortunately cannot fix the problem as I need a Wisdom Tooth removed which would have just caused more pain whilst I'm out here so recommended to get it removed when I am back home rather than ruin the rest of my holiday. They gave me a prescription for painkillers and did not charge me for their service. Office and surgery was nice and clean.

A

Alexandra Lizeta Bฤƒrnuศ›i (Liz)

March 2026 ยท โ˜… 5

An excellent experience! Both my husband and I were very satisfied with their services โ€“ I had a professional cleaning done perfectly, and my husband got two crowns that look amazing and are perfectly crafted. Beyond their top-level professionalism, what I appreciated the most is that they truly care. They donโ€™t try to sell you the most expensive solutions just for profit; instead, they recommend affordable and effective options that are genuinely right for you. Itโ€™s clear that they prioritize the patientโ€™s health and comfort over commercial gain. They treat everyone with care, respect, and great attention to detail. I highly recommend them!

A

Andrei Mรผller

March 2026 ยท โ˜… 5

I was just there and got an appointment without any hassle. They gave me a very thorough and professional teeth cleaning in 30 minutes, and it cost only six euros. Very good value for money and highly recommended.

D

Daniel Barnuti

March 2026 ยท โ˜… 5

I had two crowns done at Sai Gon Smile Dental Clinic, and I couldn't be happier with the results! Before choosing this clinic, I checked other dental offices, and the prices were even 5 times higher. It's true that there was a little waiting time since the clinic is in high demand, but it was absolutely worth it. The staff was very professional, and I felt comfortable and safe throughout the process. The nurse spoke English, which made the experience much easier for me. Plus, I received an 8-year warranty card for my crowns, which gives me great peace of mind. Highly recommend this clinic for anyone looking for quality dental care at great prices!

W

Wayne Anthony

March 2026 ยท โ˜… 5

Ok, so in veitnam with a broken ๐Ÿ’” back tooth is not my idea of a holiday ๐Ÿ˜‘ ๐Ÿ˜•, so we were in dalat, and i decided to go to a local dentist ! So after a few minutes back and forwards with the translator, she hit me with a price for the filling ๐Ÿคข 9.000.000 that's right โœ…๏ธ for one filling, I quickly made my excuses and ran out of there ! Step up gon dental clinic to save the day ๐Ÿ˜, located in hoi Ann old town , they did the filling and a clean and polish ๐Ÿ‘Œ for 300.000 vd , in and out in less than an hour ! The wife even got a clean and polish for a 100.000 vd ! So if you need an emergency dental clinic I highly recommend that you give them a look ! Saved the day ๐Ÿ™Œ ๐Ÿ˜Œ ๐Ÿ™.

D

Donna Brunsden Donna Brunsden

March 2026 ยท โ˜… 5

Absolutely wonderful staff and service, I wouldn't go anywhere else. They are amazing!!! My partner had 4 crowns and we both had teeth whitening which was a huge success. Absolutely love having white teeth and well worth not having coffee for a week. Thank you so much!!!from your fans in NZ Donna and Swampy

J

Jo Richardson

March 2026 ยท โ˜… 5

Canโ€™t recommend enough. Professional, so gentle, no pain and amazing price. Thank you so much.

๏ฟฝ

ื ื•ื™ 1

March 2026 ยท โ˜… 5

I arrived very stressed after two weeks of pain in my gums The place looks pretty new, it's clean and the staff is very calming, explained everything and made sure to let me know that if anything wrong I can contact them through WhatsApp from a far๐Ÿ˜Š โ€ฆ

J

Jenni Nguyen

March 2026 ยท โ˜… 5

Spacious, clean room, modern equipment, professional and attentive staff, great service ๐Ÿคฉ โ€ฆ

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★ 4.7 (77 reviews)

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