Patients
Reviews of Nha Khoa Minh Thu.
Hanoi, Vietnam. 88 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Minh Thu is a long-established Hanoi multi-branch clinic with a strong implant and orthodontic reputation anchored by Dr. Tung Duong. However, a documented case of implant surgery on an ineligible patient with subsequent blame-shifting, plus three independent upselling complaints, raise serious treatment ethics concerns. Two foreign visitors had positive outcomes, but overall trust is undermined.
Authenticity
5/104.82/88 Google; light manipulation (-1 auth). SmileJet 4.68/50 includes genuine 1-star reviews. Named founder Dr. Ha Minh Thu with 30-year history provides credibility signal.
Treatment quality
5/10CRITICAL: implant performed on patient deemed ineligible; complications arose, doctor blamed patient, charged extra to fix mistake. Upselling documented in 3 separate 1-star reviews.
Cleanliness
7/10Consistently described as clean, spacious, and modern across reviews. No hygiene concerns raised by any reviewer.
Team
5/10Dr. Tung Duong praised across many reviews for implants and orthodontics. Upselling behavior reported by 3 reviewers; one doctor described as having poor communication.
Price value
5/10Expensive (100M+ VND treatments noted). Pattern of recommending unnecessary additional services documented. No clear pricing transparency in reviews.
Tourist suitability
5/10Inner Hanoi adjacent (Cau Giay). Two foreign visitor reviews with positive implant and filling outcomes. Multi-branch clinic with website. Not tourist-marketed.
What comes up well
- Dr. Tung Duong praised for implants and orthodontics across many reviews
- 30-year established clinic; founder Dr. Ha Minh Thu still practicing
- Multi-branch Hanoi coverage; full-service orthodontics and implants
- Two foreign visitors report positive experiences
Points to weigh
- Implant performed on ineligible patient; complications, blame-shifting, and extra charges documented
- Three independent upselling complaints including unnecessary full-mouth wisdom extraction advice
- Expensive pricing with no transparency; pressure to accept additional 100M+ VND treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
Great. I have been using the services for 5 years and would be continuing when needed
Reply from the clinic
Minh Thu Dental Clinic deeply appreciates your trust and companionship over the past 5 years! We will always strive to make you more satisfied each time you come back.
I had my teeth straightened and aligned here. The service is top-notch 😆😆😆 …
Reply from the clinic
Thank you for leaving such a lovely compliment! 🩵 Minh Thu will continue to maintain this level of quality so that every time you visit, you'll experience something just as amazing! … More
I'm very happy with the dental work done for my child here! Thank you, Minh Thu Dental Clinic!
Reply from the clinic
Thank you for trusting Minh Thu Dental Clinic with your child's care 💙 We are delighted that you are satisfied with the results and your experience. We wish your child a beautiful and confident smile!
Very satisfied with Minh Thu Dental Clinic Both quality and attentive service
Reply from the clinic
Minh Thu Dental Clinic thanks you and is very happy to receive your appreciation ✨. Minh Thu will continue to maintain the care and quality to bring the best experience.
I had my implant procedure done by Dr. Duong; it was very gentle and painless. The doctor was very helpful and I am very satisfied with the service.
Reply from the clinic
Thank you for choosing Minh Thu for your dental implant procedure 🌸 We are delighted that you are satisfied with the dedication and gentle approach of Dr. Duong.
My experience with the service at Minh Thu's facility was excellent. Doctor Duong was very enthusiastic in his examinations and consultations, and the nurses and staff were friendly.
Reply from the clinic
The dental clinic would like to thank you for your trust and acknowledge the dedication of Dr. Duong as well as the enthusiasm of the nurses and staff. The entire Minh Thu Dental Clinic is always ready to accompany you on your journey to take care of a healthy and beautiful smile.
Beautiful clinic, fun and comfortable experience. Very satisfied, will recommend.
Reply from the clinic
Thank you for your trust and kind words about Minh Thu Dental Clinic 💙. We are delighted that you had a comfortable and enjoyable experience at our clinic. We look forward to seeing you again at your next visit!
The examination was extremely comfortable, the clinic was spacious, and the staff were incredibly enthusiastic.
Reply from the clinic
Your comfort and satisfaction are our ultimate goals. Thank you for your trust and support of the Minh Thu Dental team 🌿.
Minh Thu Dental Clinic has been a familiar address for my whole family for many years. Dedicated and thoughtful service. The quality after orthodontics is better than I expected. Thank you Ms. Thu and the staff for closely following my orthodontic process!
Reply from the clinic
Thank you to you and your family for trusting and accompanying Minh Thu Dental Clinic over the years 💙. We are very happy that the orthodontic results have exceeded your expectations. Your words of gratitude to Ms. Thu and the staff are a great motivation for us to continue our dedication every day.
Friendly and highly professional staff. A reliable address for the whole family.
Reply from the clinic
Thank you so much for your trust and kind words about the Minh Thu Dental team 💙 We always strive to maintain a friendly, professional, and high-quality treatment experience to be a trusted dental care destination for the whole family.
The dental clinic has a team of enthusiastic, attentive, and professional doctors. Minh Thu Dental Clinic has been our family's trusted choice for dental check-ups and treatments for many years.
Reply from the clinic
Thank you and your family for trusting and accompanying Minh Thu Dental Clinic throughout the years 🌸 We deeply appreciate this relationship and will always maintain a team of … More
Hòa was excellent and he cleaned my teeth perfectly. Did not feel pain and enjoyed the session very much. Minh Thu is a nice clinic and doctors are very nice, kind and helpful. Overall 10/10. Highly recommended for foreigners here in hanoi on medical tourism!
Reply from the clinic
Thank you so much for your lovely review and recommendation! We’re very happy to hear that you had a comfortable and enjoyable experience with us. Hòa will be especially pleased to know that you felt relaxed and pain-free during your cleaning session 😊 At Minh Thu Dental Clinic, we always strive to provide gentle, careful and professional dental care for every patient — especially for our international guests visiting Hanoi. Thank you again for trusting us during your time in Vietnam. We truly appreciate your kind words and hope to welcome you back again in the future! Wishing you a wonderful stay in Hanoi ✨
A reputable dental clinic with modern facilities and high-quality services. The doctors provide enthusiastic and attentive consultations.
Reply from the clinic
Thank you for your trust and for taking the time to share your experience at Minh Thu Dental Clinic. Our team of doctors and staff always strive to ensure that each visit is not only effective but also gentle and reassuring. We hope to continue accompanying you on your long-term oral health journey.
Gentle and caring staff - a long-established clinic with a reputable professional background 🫶🏻 Dr. Duong's tooth extraction was very gentle and quick! …
Reply from the clinic
Minh Thu Dental Clinic thanks you for your trust and kind words about our team and Dr. Duong 🫶🏻 For procedures like tooth extraction, we always prioritize precise and gentle manipulation to minimize discomfort for our patients. We wish you a speedy recovery and a healthy, beautiful smile.
I had cosmetic dental work done here, and I found the service to be excellent. The staff are friendly, enthusiastic, highly professional, and reputable.
Reply from the clinic
Minh Thu Dental Clinic sincerely thanks you for sharing your experience. For our cosmetic dental veneer services, we always prioritize natural harmony and ensure stable chewing function. We are delighted that you had a positive experience with our team.
I'm currently wearing braces and I'm very grateful to the nurses and doctors.
Reply from the clinic
Thank you for trusting and accompanying Minh Thu Dental Clinic ❤️ The doctors and staff are very happy to be with you on your orthodontic journey. As long as you cooperate well and maintain good oral hygiene, the results will be even better than expected!
My child is having orthodontic treatment here, thank you to the doctors.
Reply from the clinic
Thank you and your family for choosing Minh Thu Dental Clinic. The doctors are delighted to accompany you on your journey to a more beautiful and healthier smile every day.
The adjustment was done very well and we felt reassured. All three of us in the family were very satisfied with the adjustment. Thank you very much, Ms. Thu! ❤️❤️❤️
This is a reputable dental clinic: dedicated doctors, friendly staff, modern equipment, and a clean environment.
I was quite afraid of having a tooth extracted, but the experience here was really great. The doctor examined me thoroughly, clearly explained my tooth condition and the treatment plan, so I felt very reassured. The extraction process was quick, gentle, and minimally painful, and I received careful instructions on aftercare. The staff were friendly, and the space was clean and professional. It's…
Read the rest of this review
definitely worth returning to and recommending to everyone.
The teeth cleaning service was good, and I didn't feel any discomfort or sensitivity.
Reply from the clinic
Thank you for choosing Minh Thu Dental Clinic for your teeth cleaning service. We are delighted that you felt comfortable and experienced no pain during the procedure.
Thank you, doctor. I had a good experience and my teeth were well cared for. I really enjoy going for checkups and having teeth extracted without fear.
Reply from the clinic
Thank you for sharing such a lovely experience. The doctors are so glad you felt comfortable and no longer afraid every time you go for a check-up or tooth extraction. You cooperated so well, which is why the treatment went so smoothly.
I've had my teeth treated by this doctor since the 2000s. My whole family has had braces done by him, and I've recommended him to many friends. The orthodontics and other dental problems are all handled with great care and dedication by highly qualified doctors. I have complete trust in the doctors here.
Reply from the clinic
Thank you for your trust and continued support of Minh Thu Dental Clinic since the 2000s. Your family's loyalty and sincere referrals are a great source of pride for our team of doctors. We deeply appreciate your trust.
I had my invisible braces treatment here and I really liked it. The doctors were attentive and gentle. Most importantly, it wasn't painful at all. Thank you so much to Dr. Duong and Dr. Thu!
Reply from the clinic
Minh Thu Dental Clinic sincerely thanks you for trusting and choosing Invisalign at our clinic. We are delighted that the treatment process was smooth, comfortable, and provided you with a positive experience. Your words of thanks to Dr. Duong and Dr. Thu are a very meaningful recognition for our team. We wish you continued confidence with your healthy and beautiful smile.
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