Patients
Reviews of Nha Khoa Minh Thu.
Hanoi, Vietnam. 88 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Minh Thu is a long-established Hanoi multi-branch clinic with a strong implant and orthodontic reputation anchored by Dr. Tung Duong. However, a documented case of implant surgery on an ineligible patient with subsequent blame-shifting, plus three independent upselling complaints, raise serious treatment ethics concerns. Two foreign visitors had positive outcomes, but overall trust is undermined.
Authenticity
5/104.82/88 Google; light manipulation (-1 auth). SmileJet 4.68/50 includes genuine 1-star reviews. Named founder Dr. Ha Minh Thu with 30-year history provides credibility signal.
Treatment quality
5/10CRITICAL: implant performed on patient deemed ineligible; complications arose, doctor blamed patient, charged extra to fix mistake. Upselling documented in 3 separate 1-star reviews.
Cleanliness
7/10Consistently described as clean, spacious, and modern across reviews. No hygiene concerns raised by any reviewer.
Team
5/10Dr. Tung Duong praised across many reviews for implants and orthodontics. Upselling behavior reported by 3 reviewers; one doctor described as having poor communication.
Price value
5/10Expensive (100M+ VND treatments noted). Pattern of recommending unnecessary additional services documented. No clear pricing transparency in reviews.
Tourist suitability
5/10Inner Hanoi adjacent (Cau Giay). Two foreign visitor reviews with positive implant and filling outcomes. Multi-branch clinic with website. Not tourist-marketed.
What comes up well
- Dr. Tung Duong praised for implants and orthodontics across many reviews
- 30-year established clinic; founder Dr. Ha Minh Thu still practicing
- Multi-branch Hanoi coverage; full-service orthodontics and implants
- Two foreign visitors report positive experiences
Points to weigh
- Implant performed on ineligible patient; complications, blame-shifting, and extra charges documented
- Three independent upselling complaints including unnecessary full-mouth wisdom extraction advice
- Expensive pricing with no transparency; pressure to accept additional 100M+ VND treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
The service quality is excellent, the doctors are dedicated, and the facilities are modern and clean.
Reply from the clinic
Thank you for your 5-star rating, Minh Thu Dental Clinic! The recognition of "excellent service quality and dedicated doctors" is what we always strive for in every examination and treatment experience. We look forward to continuing to accompany you in your oral health care in the future.
Quick and easy, I lost a couple of teeth before I even understood anything :))
Reply from the clinic
Thank you for leaving such a "perfect clinic atmosphere" review 😄 All tooth extractions are carefully considered by the doctor to ensure the safest and gentlest treatment for the patient.
I'm currently getting Invisalign treatment at Minh Thu Dental Clinic and I find the doctors here very enthusiastic, professional, and always ready to help patients. I hope the clinic will become more well-known!
Reply from the clinic
Minh Thu Dental Clinic sincerely thanks you for your trust and for accompanying us on your Invisalign treatment journey 💙 Your feedback is invaluable recognition for our team of doctors – who always prioritize expertise, dedication, and responsibility in each treatment case. Minh Thu believes that a good result can only be achieved when doctors and patients truly cooperate and understand each other throughout the treatment process. We wish you the smile you desire soon, and Minh Thu is honored to continue providing you with your oral health care in the future.
I've been getting my teeth done at Minh Thu Dental Clinic since I was in 6th grade. Now, my 4-year-old still comes back to Minh Thu Dental Clinic for various services. It's fantastic! 💕💕💕 …
Reply from the clinic
Thank you for sharing such a beautiful story about your journey with Minh Thu Dental Clinic. It's a great pleasure for us to have taken care of your oral health since your school days and now continue to support your 4-year-old child. Wishing your family good health and many radiant smiles 💕
Both of my children had their braces fitted at the clinic. Thank you so much, Dr. Minh Thu!
Reply from the clinic
Thank you to the family for trusting Minh Thu Dental Clinic to treat your two children's braces. Dr. Minh Thu and the team are delighted to receive this appreciation from the family. We wish the two children always radiant and confident with their new smiles 💕
The dental clinic provides enthusiastic and attentive customer service. I had a great experience with Dr. Duong.
Reply from the clinic
Thank you so much for your 5-star rating and your valuable feedback, Minh Thu Dental Clinic 💙 Your satisfaction with Dr. Duong's direct examination and treatment is a great encouragement for the Minh Thu team. We always strive to provide attentive, dedicated, and meticulous care to our customers. We look forward to continuing to accompany you on your future dental care visits.
The clinic is clean, has modern equipment, good service, dedicated doctors, and my child is currently seeing Dr. Duong.
Reply from the clinic
Thank you, Minh Thu Dental Clinic would like to express our sincere gratitude for your trust and for giving us a 5-star rating. Your choice of Minh Thu for your child's examination with Dr. Duong is a truly commendable act of trust. We always prioritize investing in a clean environment, modern equipment, and maintaining a dedicated and meticulous approach to our work, especially with our young patients. We look forward to continuing to accompany your family on your journey towards sustainable oral health care for your child.
The dental services here are excellent. I had my braces done here 10 years ago and I still choose this place for my oral care.
Reply from the clinic
Thank you for your trust and continued support of Minh Thu over the years. The fact that you had your orthodontic treatment here 10 years ago and continue to choose Minh Thu for your oral care is a truly valuable recognition for our team. We look forward to continuing to serve and care for you well during your future visits!
Highly qualified doctors! Dedicated service! Reasonable price! I had my teeth done more than ten years ago and now my children!
Reply from the clinic
Thank you for always trusting and accompanying Minh Thu Dental Clinic for more than ten years. Your satisfaction and the fact that your children continue to choose us is the most valuable proof of the professional quality, dedication and reasonable cost that the team always strives to maintain every day. We look forward to continuing to take care of your family's oral health in the next visits. Best regards!
Mai Chi is having her teeth straightened, thanks to the clinic
Reply from the clinic
Thank you for choosing Minh Thu for Mai Chi's orthodontic journey. The team of doctors and staff will always accompany and closely monitor each stage to ensure beautiful and stable results for your child. … More
Minh Thu Dental Clinic is a familiar and reputable address of my family. The service is dedicated, thoughtful and very enthusiastic. My family trusts and has sent all 3 children to the Dental Clinic for dental examination and treatment throughout the past year!
Reply from the clinic
Thank you for your trust in Minh Thu over the years. It is a great honor for us to be able to accompany the dental care of all three … More
Every time I go for a check-up, the dentists are always very enthusiastic and friendly ☺️
Reply from the clinic
Minh Thu would like to thank you for your kind words about our clinic 💙. Our team always strives to maintain a clean and beautiful space, provide attentive service, and ensure maximum comfort for our customers. We look forward to continuing to accompany you on your journey to a beautiful smile!
Thank you Dr. Tung Duong for removing my wisdom teeth.
Clean clinic, spacious space, enthusiastic doctor consultation, good examination service.
Reply from the clinic
Thank you for your compliments to Minh Thu. We are glad to know that you are satisfied with the space, the doctor's dedication and the quality of service.
I feel very secure when taking care of my whole family's teeth here. The doctors and staff are always dedicated, attentive, and highly skilled. The clinic has modern equipment and is always clean and fragrant like a spa.
Reply from the clinic
Thank you for your valuable compliments. Minh Thu always strives to bring a comfortable and safe experience with a highly professional team and modern facilities for each customer in your family.
Minh Thu Dental Clinic has been a familiar address for my whole family for many years. Dedicated and thoughtful service.
Reply from the clinic
Thank you and your family for trusting Minh Thu over the years. We appreciate your company and will always maintain our dedication and thoughtfulness in every service.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Nha Khoa Minh Thu.
Ask on WhatsApp