Patients
Reviews of Nha Khoa Minh Thu.
Hanoi, Vietnam. 88 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Minh Thu is a long-established Hanoi multi-branch clinic with a strong implant and orthodontic reputation anchored by Dr. Tung Duong. However, a documented case of implant surgery on an ineligible patient with subsequent blame-shifting, plus three independent upselling complaints, raise serious treatment ethics concerns. Two foreign visitors had positive outcomes, but overall trust is undermined.
Authenticity
5/104.82/88 Google; light manipulation (-1 auth). SmileJet 4.68/50 includes genuine 1-star reviews. Named founder Dr. Ha Minh Thu with 30-year history provides credibility signal.
Treatment quality
5/10CRITICAL: implant performed on patient deemed ineligible; complications arose, doctor blamed patient, charged extra to fix mistake. Upselling documented in 3 separate 1-star reviews.
Cleanliness
7/10Consistently described as clean, spacious, and modern across reviews. No hygiene concerns raised by any reviewer.
Team
5/10Dr. Tung Duong praised across many reviews for implants and orthodontics. Upselling behavior reported by 3 reviewers; one doctor described as having poor communication.
Price value
5/10Expensive (100M+ VND treatments noted). Pattern of recommending unnecessary additional services documented. No clear pricing transparency in reviews.
Tourist suitability
5/10Inner Hanoi adjacent (Cau Giay). Two foreign visitor reviews with positive implant and filling outcomes. Multi-branch clinic with website. Not tourist-marketed.
What comes up well
- Dr. Tung Duong praised for implants and orthodontics across many reviews
- 30-year established clinic; founder Dr. Ha Minh Thu still practicing
- Multi-branch Hanoi coverage; full-service orthodontics and implants
- Two foreign visitors report positive experiences
Points to weigh
- Implant performed on ineligible patient; complications, blame-shifting, and extra charges documented
- Three independent upselling complaints including unnecessary full-mouth wisdom extraction advice
- Expensive pricing with no transparency; pressure to accept additional 100M+ VND treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
Minh Thu Dental Clinic does a great job with teeth, everyone!
Reply from the clinic
Thank you very much! We will always maintain our enthusiasm and professional standards to bring the best experience.
Had braces here and it was great, especially Dr. Duong. He is always enthusiastic and devoted to his patients.
Reply from the clinic
Thank you for choosing Minh Thu for your braces. We are happy that you had a great experience and were satisfied with Dr. Duong's dedication.
Dam Giang had braces here, the quality is very good
Reply from the clinic
Thank you for choosing Minh Thu for Dam Giang. We are very happy that you appreciate the quality of treatment.
I'm very satisfied after 2.5 years of wearing braces; my teeth look better and straighter than I expected. I would like to thank Dr. Tung Duong for his support.
Reply from the clinic
Thank you for accompanying Minh Thu during 2.5 years of treatment. We are very happy that the results after braces removal exceeded your expectations and that you are satisfied with the dedicated support of Dr. Tung Duong.
I had my teeth straightened at Minh Thu Dental Clinic. Good treatment and friendly service.
Reply from the clinic
Thank you for sharing your positive experience. We are glad that your orthodontic journey at Minh Thu has brought you satisfaction.
I had root canal treatment at the clinic. The doctor was very helpful and the quality of service was excellent.
Reply from the clinic
Thank you for your compliments to Minh Thu team 💚 We are happy to bring you a gentle and effective treatment experience!
I live in Phu Tho. My child and I had our braces fitted here. I am very satisfied with the service.
Reply from the clinic
Thank you and your family for choosing Minh Thu Dental Clinic, even though you live far away in Phu Tho 💙 We really appreciate the companionship of you and your child throughout the … More
Professional clinic, modern equipment, and highly skilled doctors and medical staff.
Reply from the clinic
Thank you for your trust and positive review 💙 Minh Thu always strives to maintain high professional standards and invest in modern equipment to bring the best experience to customers.
The clinic is clean, spacious and airy. The pretty girl doctor does a very good job, gently, painlessly, and gives enthusiastic advice. Everyone should come and experience it.
Reply from the clinic
Thank you for your trust and sharing your positive experience at Minh Thu Dental Clinic. The team of doctors always strives every day to bring a feeling of gentleness, comfort and the best treatment results to each customer.
The implant service was excellent. Thank you, Dr. Tung Duong.
Reply from the clinic
Thank you for your encouragement to Dr. Tung Duong 🌿 Customer satisfaction and peace of mind are the greatest rewards for the Minh Thu team. … More
Braces at Minh Thu is a wonderful experience 🥰🥰🥰🥰 …
Reply from the clinic
Thank you so much for sharing this lovely feeling 🥰 Minh Thu is so happy that your orthodontic journey has been such a wonderful experience! … More
I'm currently undergoing orthodontic treatment at the dental clinic, and I'm very happy with the progress. Thank you so much to Dr. Tung Duong; he's very enthusiastic and attentive. 🥰 …
Reply from the clinic
Thank you for your trust and kind words for Dr. Tung Duong 💙 We are so happy that you are satisfied with your treatment results and experience at Minh Thu!
Minh Thu Dental Clinic is very attentive and enthusiastic; the doctors are highly qualified and dedicated!
Reply from the clinic
Thank you for taking the time to share your feedback and give us a 5-star rating 🌟 Your trust and satisfaction are the greatest pride for the Minh Thu Dental team. … More
The doctors here provide good advice, so everyone can rest assured.
Reply from the clinic
Thank you for your compliments and sharing your positive experiences 💙 Minh Thu Dental Clinic's team of doctors always tries to provide clear and dedicated advice so that each customer feels secure and understands their treatment plan.
Been a customer here for 15 years, both young and old
Reply from the clinic
Thank you so much for accompanying Minh Thu Dental Clinic for more than 15 years 💙 The trust and attachment of the whole family is the most precious gift, giving … More
The doctor provided thorough guidance and instructions throughout the treatment process!
Reply from the clinic
Thank you for trusting Minh Thu's team of doctors We always want each customer to feel cared for and secure throughout the treatment journey.
I got braces here and the service was very good.
Reply from the clinic
Thank you so much for trusting Minh Thu for your orthodontic treatment! It is our pleasure to accompany you on your journey to creating a beautiful smile!
I have used the service at the clinic, I am very satisfied with the service, the staff are enthusiastic and gentle.
Reply from the clinic
Thank you for trusting Minh Thu Dental Clinic 💙 We are delighted to know you are satisfied with our service and staff! We look forward to seeing you at your next appointment!
I used their teeth cleaning service and found it to be good.
Reply from the clinic
Thank you for trusting and choosing Minh Thu Dental Clinic 💙 We are very happy that you are satisfied with our teeth cleaning service. We hope to have the opportunity to serve you with other services next time!
Minh Thu Dental Clinic has been our family's trusted choice for dental check-ups and treatments for many years. The doctors are highly experienced, and the staff are gentle and attentive.
Reply from the clinic
Thank you to you and your family for trusting and accompanying Minh Thu Dental Clinic throughout this time 💙 Your trust and support are our greatest pride, motivating us to continue striving every day.
My family has used many dental examination services. Very satisfied and thank Dr. Tung Duong and his assistants.
Reply from the clinic
Minh Thu Dental Clinic sincerely thanks your family for trusting and using our services, and extends our praise to Dr. Tung, Dr. Duong, and their assistants. Your satisfaction is our greatest motivation to continue striving every day.
I'm currently getting braces at the clinic. I'm very satisfied with the service. Thank you very much to the clinic.
Reply from the clinic
Thank you for choosing Minh Thu for your orthodontic treatment. We are delighted that you are satisfied with our service. We wish you a beautiful and confident smile soon!
Thank you very much Dr. Minh Thu and Dr. Tung Duong!
Reply from the clinic
Thank you for your kind words and thanks to Dr. Minh Thu and Dr. Tung Duong 🌸 We are delighted to have provided you with a satisfying experience!
The clinic is attentive and enthusiastic, and my child's orthodontic treatment results are excellent.
Reply from the clinic
Minh Thu Dental Clinic is very happy that your child has had good orthodontic results. Thank you for your trust and compliments to the team of doctors and clinic staff!
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