Patients
Reviews of Nha Khoa Minh Thu.
Hanoi, Vietnam. 88 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Minh Thu is a long-established Hanoi multi-branch clinic with a strong implant and orthodontic reputation anchored by Dr. Tung Duong. However, a documented case of implant surgery on an ineligible patient with subsequent blame-shifting, plus three independent upselling complaints, raise serious treatment ethics concerns. Two foreign visitors had positive outcomes, but overall trust is undermined.
Authenticity
5/104.82/88 Google; light manipulation (-1 auth). SmileJet 4.68/50 includes genuine 1-star reviews. Named founder Dr. Ha Minh Thu with 30-year history provides credibility signal.
Treatment quality
5/10CRITICAL: implant performed on patient deemed ineligible; complications arose, doctor blamed patient, charged extra to fix mistake. Upselling documented in 3 separate 1-star reviews.
Cleanliness
7/10Consistently described as clean, spacious, and modern across reviews. No hygiene concerns raised by any reviewer.
Team
5/10Dr. Tung Duong praised across many reviews for implants and orthodontics. Upselling behavior reported by 3 reviewers; one doctor described as having poor communication.
Price value
5/10Expensive (100M+ VND treatments noted). Pattern of recommending unnecessary additional services documented. No clear pricing transparency in reviews.
Tourist suitability
5/10Inner Hanoi adjacent (Cau Giay). Two foreign visitor reviews with positive implant and filling outcomes. Multi-branch clinic with website. Not tourist-marketed.
What comes up well
- Dr. Tung Duong praised for implants and orthodontics across many reviews
- 30-year established clinic; founder Dr. Ha Minh Thu still practicing
- Multi-branch Hanoi coverage; full-service orthodontics and implants
- Two foreign visitors report positive experiences
Points to weigh
- Implant performed on ineligible patient; complications, blame-shifting, and extra charges documented
- Three independent upselling complaints including unnecessary full-mouth wisdom extraction advice
- Expensive pricing with no transparency; pressure to accept additional 100M+ VND treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
I am very satisfied with the orthodontic service at this clinic. I had my child get braces here, and the staff were very enthusiastic and the doctors were attentive.
Reply from the clinic
Thank you for choosing Minh Thu Dental Clinic to accompany your child on their orthodontic journey 🌟 We are delighted that you are satisfied with our service, the dedication of our … More
The clinic is clean and modern, and the doctors are highly qualified and very enthusiastic 😍 …
Reply from the clinic
Thank you for your compliments to Minh Thu Dental Clinic 😍 We always strive to maintain a clean, modern space with a team of highly qualified and dedicated doctors, so that each customer feels secure and satisfied during treatment. See you again in the next visits! 🌸
My family and I have been with Minh Thu Dental Clinic for nearly 30 years now. We really appreciate and feel secure when being treated by Dr. Ha Minh Thu.
Reply from the clinic
Thank you and your family for accompanying Minh Thu Dental Clinic for nearly 30 years 💙 Your trust and loyalty are the most precious gift to us. Dr. Ha Minh Thu and the … More
I'm having my child get invisalign braces here, the doctor is very caring and the staff are super enthusiastic ❤️
Reply from the clinic
Thank you for choosing Minh Thu Dental Clinic for your child's Invisalign treatment ❤️ We are delighted that you are satisfied with the dedication of our doctors and … More
I gave my daughter a 100 million VND treatment, and less than a year later, the doctor suggested another 100 million VND treatment. Their advice is clearly just a way to make money.
Reply from the clinic
Thank you for sharing your feedback, and we are very sorry that you are not satisfied. … More
Minh Thu Dental Clinic is truly amazing! From the dedicated and highly skilled team of doctors and staff to the modern and clean clinic space – everything provides a feeling of reassurance and comfort. The service is very professional, …
Reply from the clinic
Thank you for your kind words of praise for Minh Thu Dental Clinic 🌸 We are delighted to provide you with a comfortable, safe, and professional experience – from our dedicated team of doctors and staff to our modern and clean … More
Today I brought my child to participate in the clinic's program. The facilities are excellent, and the staff are very pleasant.
Reply from the clinic
Thank you for bringing your child to participate in the program at Minh Thu Dental Clinic 🌟 We are very happy that you are satisfied with the spacious environment and the … More
This dental clinic is very reputable and provides excellent support! My whole family has had treatments here!
Reply from the clinic
Thank you and your family for trusting and choosing Minh Thu Dental Clinic 🌸 Your continued support is a great honor and also motivates us to always maintain the highest quality of treatment and the most dedicated support for our customers 💙
Very satisfied with the dental clinic's service; the staff were very enthusiastic.
Reply from the clinic
Thank you for your trust and satisfaction with the services at Minh Thu Dental Clinic 🌸 We will continue to maintain our dedication and professionalism so that every customer has the best experience when visiting for examination and treatment 💙
Good service. Clean clinic. The doctors are very dedicated and enthusiastic.
Reply from the clinic
Thank you for your kind words about Minh Thu Dental Clinic 🌟 We always strive to maintain a clean environment, quality service, and a dedicated and enthusiastic team of doctors, so that every customer feels safe and satisfied during treatment 💙
I've been receiving support here for over two years. I had dental implants and impacted teeth pulled out. Thanks to timely consultation and treatment, my dental condition is now stable. Also, the doctors at Minh Thu are very lovely :>
Reply from the clinic
Thank you for being with Minh Thu Dental Clinic for over 2 years 💙 We are delighted that your implant placement and impacted tooth extraction process yielded good results, stabilizing your oral health. Your compliment, "the … More
I don't like the way some doctors talk, the way they talk and give advice makes patients feel uncomfortable, should review their attitude
Reply from the clinic
Thank you for your honest feedback. We regret that the communication style of some of our doctors made you feel … More
Consulting on unnecessary additional services. I only had a slight wisdom toothache, but the head doctor advised me to remove all my wisdom teeth, even though I have never had any pain or problems with my wisdom teeth before. …
Reply from the clinic
Thank you for sharing your experience. We are sorry that the examination and treatment process made you unsatisfied. At … More
I recently had a dental implant done and I’m extremely happy with the entire experience. The procedure was smooth, painless, and completely stress-free from start to …
Reply from the clinic
Thank you so much for sharing your wonderful experience with us 🌟 We’re delighted to hear that your dental implant procedure with Dr. Duong was smooth, painless, and stress-free from start to finish. Your kind words about his … More
Attentive and thoughtful service, I had my wisdom teeth extracted without pain.
Reply from the clinic
Thank you for sharing your experience at Minh Thu Dental Clinic 🌟 We are very happy that your wisdom tooth extraction was smooth, painless and received attentive and thoughtful care from the team. We hope to continue to accompany you on your next visits 💙
dedicated service, doctor's skills are very reassuring. I had 2 wisdom teeth extracted here, luckily everything was smooth and painless.
Reply from the clinic
Thank you for choosing Minh Thu Dental Clinic 🌸 We are delighted that both of your wisdom tooth extractions went smoothly, without incident, and without pain. Your satisfaction and peace of mind are the … More
I felt reassured from the moment I arrived at the clinic until I went home. Regarding professionalism, highly skilled doctors, and patient care, there's absolutely nothing to complain about 🙏 …
Reply from the clinic
Thank you for your kind words of praise for Minh Thu Dental Clinic 🙏 We are delighted that you felt completely at ease from the moment you arrived at the clinic until you left. The professionalism and expertise of our doctors, … More
I just had my wisdom teeth extracted at Minh Thu Dental Clinic, it went very smoothly, the service was great. There's no perfect 10/10, but 😁 …
Reply from the clinic
Thank you for sharing your wonderful experience at Minh Thu Dental Clinic 😁 We are delighted that your wisdom tooth extraction went smoothly and that you are satisfied with the service. We hope to continue accompanying you to always maintain your perfect smile 🌟
The clinic is spacious and clean, and the doctors are highly qualified. I am very satisfied with the service.
Reply from the clinic
Thank you for your trust and satisfaction with the services at Minh Thu Dental Clinic 🌟 We always maintain a spacious and clean environment along with a team of highly … More
The best dental experience I've had in my life. Had three fillings done six months ago, no issues to date. There was no waiting time and it was virtually pain free. A very talented team overall.
Reply from the clinic
Thank you for your wonderful feedback 🌟 We’re delighted to hear that your experience with us — from having three fillings done to enjoying a pain-free and timely treatment — has been the best you’ve … More
The patient was not eligible for implant surgery but the doctor still implanted the surgery when complications arose and blamed the patient's condition? And charged extra to fix the doctor's mistake??
Reply from the clinic
Thank you for your honest feedback. We are very sorry that you had an unsatisfactory experience and will seriously … More
This is a reputable dental clinic. I lost a tooth in an accident and I'm very satisfied with the dental implant surgery performed here!
Reply from the clinic
Thank you for choosing Minh Thu Dental Clinic for your dental implant restoration 🌟 We are delighted to have given you a satisfying result after your accident, … More
I had my two children get braces and jaw expansion at the clinic. I am very satisfied with the clinic's service. Thank you very much, Dr. Thu.
Reply from the clinic
Thank you for trusting Minh Thu to treat your two children. We are happy to know that your family is satisfied with the service and dedicated care of Dr. Thu.
Thank you Dr. Tung Duong, I had dental implants here 6 years ago and the results are still good.
Reply from the clinic
Thank you for being with Minh Thu for so many years. The fact that the implant has lasted well after 6 years is a testament to Dr. Tung Duong's skill and your excellent cooperation.
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