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Patients

Reviews of Nha Khoa Kim.

Ho Chi Minh City, Vietnam. 236 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.3 out of 10

Overall score

50 reviews read

5 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Nha Khoa Kim is a legitimate and large dental chain ranked first by the Ho Chi Minh City Department of Health in 2025-2026, holding ISO 9001:2015 and GCR accreditations and deploying genuine advanced equipment including X-Guide robotic navigation and CAD-CAM. However, the on-platform review pool shows strong manipulation signals with 50 unverified reviews averaging 4.96 using uniform marketing language and no visit dates, and a verified 1-star complaint from an Australian tourist describes aggressive upselling of unnecessary extraction with refund refused. The Nha Be branch location is outside tourist areas with no confirmed English-speaking staff or tourist logistics.

Authenticity

4/10

Baseline 6: real chain, ISO/GCR certs, Dept of Health ranking. -2 manipulation: 50 reviews 0 verified, avg 4.96, uniform marketing-copy language, no visit dates. Final 4.

Treatment quality

5/10

Baseline 7: X-Guide robot, CBCT, CAD-CAM, in-house lab, #1 HCMC DoH ranking. -1 review manipulation. -1 verified upsell/unnecessary extraction complaint from tourist. Final 5.

Cleanliness

7/10

Baseline 7: ISO 9001:2015, GCR accreditation USA, 8-step sterilization process cited, DoH ranked. No JCI cert number found. Final 7.

Team

6/10

Baseline 7: chain has named founder Dr Nguyen Huu Nam, Harvard Business School partner (management, not clinical). Branch-level dentist names unverified. -1 no verifiable individual credentials. Final 6.

Price value

6/10

Baseline 7: chain pricing typical mid-range Vietnam, in-house lab reduces cost, written warranty included. -1 upsell complaint from tourist. Final 6.

Tourist suitability

4/10

Baseline 5: English website exists, major chain. No confirmed English staff, no airport transfer, Nha Be branch not in tourist area. Upsell flag relevant for tourists. Final 4.

What comes up well

  • Ranked #1 dental chain by HCMC Department of Health 2025-2026
  • ISO 9001:2015 certified and GCR (USA) accredited
  • X-Guide robotic implant navigation and CBCT imaging in use
  • In-house dental lab with CAD-CAM fabrication
  • Temasek/ABC Impact Fund strategic investment (verifiable)

Points to weigh

  • 50 unverified reviews avg 4.96 with uniform marketing-copy language and no visit dates - manipulation signal
  • Verified Australian tourist complaint: unnecessary extraction recommended, refund refused after declining
  • Harvard claim is Harvard Business School management partnership, not clinical academic accreditation

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 236 reviews

5 227
4 0
3 1
2 0
1 8
Liên Hương submitted to SmileJet 5.0 out of 5
I had dental implant surgery at Kim Dental Clinic. The process went smoothly, was painless, and the doctor explained each step clearly.
Reply from the clinic

Kim Dental Clinic is grateful for your trust and choice of implant services at the clinic. Kim Dental Clinic is very happy to know that you had a smooth, painless experience and that the doctor explained each step of the treatment process … More

son hoang submitted to SmileJet 5.0 out of 5
The service at Kim Dental Clinic is very professional, the doctors are dedicated, and the equipment is modern. I feel very reassured receiving treatment here.
Reply from the clinic

Kim Dental Clinic thanks you for your warm compliments. Kim Dental Clinic is very happy that you feel the professionalism in service, the dedication of the team of doctors and the modern equipment system at the clinic. Your peace of mind is … More

Trịnh Nguyễn Ánh Dương submitted to SmileJet 5.0 out of 5
I had cosmetic porcelain teeth done at Kim Dental Clinic. The result is very beautiful, teeth are even, natural color, I am very confident when I smile.
Reply from the clinic

Your satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve. We are very grateful for your trust in using our services at Kim Dental.

bú liếm Thánh submitted to SmileJet 5.0 out of 5
I had porcelain crowns done here, the results are very natural, painless, I am very satisfied.
Anh Tú Nguyễn submitted to SmileJet 5.0 out of 5
I had Invisalign braces, the treatment was comfortable, the results were as expected.
Reply from the clinic

Kim Dental Clinic sincerely thanks you for trusting and choosing Invisalign braces at our clinic! … More

Linh Channel submitted to SmileJet 5.0 out of 5
The doctor explained in detail each sterilization step before starting the tooth extraction, making me feel secure even with a small procedure.
Reply from the clinic

Kim Dental Clinic sincerely thanks you for your trust and for sharing your experience! … More

Anh Hoang submitted to SmileJet 5.0 out of 5
The doctors here work with rare care and patience, explaining everything thoroughly so that I understand and feel reassured before treatment.
Phúc Vĩnh submitted to SmileJet 5.0 out of 5
Kim Dental's porcelain teeth service is different in that you can directly watch the manufacturing process right at the Labo - not having to send it outside like many other places.
Reply from the clinic

Kim Dental Clinic would like to thank you for your trust and sharing your experience! The fact that you can directly watch the porcelain teeth manufacturing process … More

Hồng Dương LT submitted to SmileJet 5.0 out of 5
Not only aesthetically beautiful, Kim Dental also helped me understand why sterility and material origin are vital factors in dentistry.
Hưng submitted to SmileJet 5.0 out of 5
The first time I went to the dentist, I felt like I was both taken care of and learned more about the importance of sterilization in dentistry.
Reply from the clinic

Kim Dental Clinic thanks you for your positive feedback. Your satisfaction is the motivation for Kim Dental Clinic to continue providing dedicated and attentive service every day.

Nguyen Nam anh submitted to SmileJet 5.0 out of 5
Before getting veneers, the doctor took me on a tour of the Lab and explained the origin of the porcelain blanks – this gave me absolute peace of mind.
Reply from the clinic

Kim Dental Clinic is grateful for your trust in choosing veneer services at the clinic. The doctor's showing you around the Labo and explaining in detail the origin of the porcelain blanks is Kim Dental Clinic's commitment to transparency … More

Shshhsbzbxbx Shshhsbzb submitted to SmileJet 5.0 out of 5
Hearing about Dr. Nguyen Huu Nam's journey - from a difficult childhood to building an international standard dental system - I appreciate his smile even more today.
Reply from the clinic

Kim Dental Clinic sincerely thanks you for your kind words of praise for Dr. Nguyen Huu Nam! … More

Vĩnh khiêm Ngô submitted to SmileJet 5.0 out of 5
Kim Dental not only beautifies teeth but also allows me to see firsthand the origin and manufacturing process, which gives me absolute trust.
Reply from the clinic

Kim Dental Clinic is grateful for your trust and for sharing your experience! Kim Dental Clinic always values ​​transparency and gives our customers the … More

Gia hưng Trần submitted to SmileJet 5.0 out of 5
The doctors here are not only highly skilled but also clearly explain the principles of sterilization and even show me firsthand how the instruments are sterilized before use.
Reply from the clinic

Thank you for trusting and sharing your experience at Kim Dental! Kim Dental is very pleased that the doctor is not only good at his profession but also transparent and dedicated in the sterilization process, helping you feel … More

7A8.28Hữu Thiện submitted to SmileJet 5.0 out of 5
I had dental implants done here and I clearly saw the difference: they even have an Air Shower cleanroom before surgery – something I've never seen at other dental clinics.
Reply from the clinic

Thank you for your trust and for sharing your experience at Kim Dental Clinic! Kim Dental Clinic is delighted that you were satisfied with the tour of our … More

vinh bui submitted to SmileJet 5.0 out of 5
Transparency is something I clearly felt when getting veneers done here – from the imported materials from Germany, the USA, and Austria to every step of the quality control process.
Reply from the clinic

Kim Dental Clinic is grateful for your trust and appreciation of the quality of our dental crowns. … More

Fake Boy VN submitted to SmileJet 5.0 out of 5
For me, a safe dental clinic is when you can see the process of handling the instruments - Kim Dental Clinic did that the first time I came.
Reply from the clinic

Thank you for your trust and for sharing your feedback! At Kim Dental, we are always transparent in every process and put the customer … More

mạnh duy submitted to SmileJet 5.0 out of 5
Porcelain teeth at Kim Dental Clinic are not only beautiful on the outside but also safe on the inside – thanks to quality control right at the internal Labo
Reply from the clinic

Kim Dental Clinic is grateful for your trust and positive feedback! Kim Dental Clinic is delighted to know that you are satisfied with both the … More

Quang Vu submitted to SmileJet 5.0 out of 5
Feeling of trust when seeing Labo fabricating teeth right in the system - no intermediaries, no worries about floating porcelain blanks
Reply from the clinic

Kim Dental Clinic is grateful for your trust and for sharing your experience at Kim Dental Clinic. Kim Dental Clinic is proud to own its own modern and transparent dental laboratory, allowing you to directly observe the porcelain veneer … More

Dieng Nguyen submitted to SmileJet 5.0 out of 5
Feeling “protected” when being treated here because every step from diagnosis, treatment to warranty is transparent
Trần Xuân Thuyên submitted to SmileJet 1.0 out of 5
The experience got worse and worse. I will not be coming back to this place again.
Thanh Phạm submitted to SmileJet 1.0 out of 5
I went for a dental cleaning and filling less than a week ago, and my real tooth cracked. I had to go back for another filling, and they even asked what I did to cause the crack, saying they didn't do anything. Now, less than a month later, the filling has fallen out. The dental cleaning was painful, full of blood, and the throbbing pain lasted for a whole month. I was already scared to go to a…
Read the rest of this review

dental clinic, so I read reviews before I dared go, but after the procedure, I was left with all sorts of problems. I wasted time, effort, and money, and all I got in return was terrible. They ruined my tooth and then told me I needed porcelain veneers. I'll never go there again.

Huy Hoàng submitted to SmileJet 5.0 out of 5
Having a tooth extracted here isn't scary because the doctor speaks very gently and performs the procedure decisively and neatly.
Lon Tran submitted to SmileJet 5.0 out of 5
While preparing for implant placement, I was taken to a private Air Shower cleanroom, which felt just like being in a hospital operating room.

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