Patients
Reviews of Nha Khoa Gia Dinh Cercon.
Ho Chi Minh City, Vietnam. 77 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Nha Khoa Gia Dinh Cercon is a small Facebook-based clinic in Binh Thanh with a loyal local following but recurring complaints about overpriced services and inconsistent staff conduct. Treatment outcomes are mixed, with multiple reports of fillings failing within a year and a root canal case that required follow-up implant work due to inadequate post-treatment guidance. The 99k VND scaling promotion attracts walk-in volume but upsells and extra fees erode trust.
Authenticity
7/1077 reviews, 4.62 avg, no manipulation signal. Mix of loyal regulars and genuine complaints about overpricing and rude staff.
Treatment quality
6/10Fillings fell out 7-8 months post-treatment; root canal ended without crown advice leading patient to need implant later.
Cleanliness
7/10No specific cleanliness complaints in reviewed sample. Facility appears functional. No infection or sterilization concerns raised.
Team
6/10Dr. Tai named positively by some. Rude staff reports from multiple 1-star reviewers. Appointment missed without apology. Inconsistent patient handling.
Price value
5/10Gap fillings quoted 1.8M VND vs 500k-700k at nearby clinics. Extra 150k anesthesia fee added during scaling. Warranty limited to 3 months.
Tourist suitability
6/10Binh Thanh inner HCMC, PRIMARY zone. Facebook-only online presence, no English website. Rude-staff and overpricing complaints reduce tourist reliability.
What comes up well
- Binh Thanh location, accessible inner HCMC
- 99k VND scaling promotion draws walk-in traffic
- Some long-term loyal patients praise Dr. Tai
- No-upsell noted in a subset of positive reviews
Points to weigh
- Fillings fell out within 7-8 months; 3-month warranty only, refused repair
- Gap fillings priced 1.8M VND vs 500k-700k at comparable clinics
- Rude staff and missed appointments without apology across multiple reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 77 reviews
I had my tooth root canal removed at the dentist a long time ago. But the dentist did not advise me to replace the porcelain crown so now it is broken. I hope the dentist has a little more heart and does not let the patient go home with such a careless crown. Now I have to get an implant which costs a lot of money.
Reply from the clinic
Thank you for your feedback. We hope you will return to the clinic so we can find your customer information and resolve the issue for you. Currently, you are using a fake account, so our customer service department cannot find your information to contact you.
I've been going to this place for more than 5 years. I took my aunt to many places to consult before. Finally, she chose this place because she got quite dedicated advice (no extra drawings).
Reply from the clinic
Thank you so much. It's difficult to earn your trust and appreciation. This 5-star rating is a great motivation for our dental clinic to strive even harder. Thank you so much!
The dental clinic is small, clean, and charming. The dentist is professional, friendly, and gentle. The staff are lovely and enthusiastic. I was very satisfied with my fillings and cleanings here.
The clinic is very gentle, thorough and careful. The enthusiastic consultation makes me very satisfied 💗 …
Reply from the clinic
Thank you for trusting and using our dental services. Your trust and satisfaction are a great motivation for us to continuously strive to provide our customers with the best possible service experience.
After having dental implants placed here, it only took 3 months.
Reply from the clinic
Excuse me, who are you? According to our check, we can't find your information. Therefore, it's possible that you used a fake or fraudulent account, or intentionally made a malicious review, or that you are engaging in unfair competition with our dental clinic. As shown in the attached image, you used a downloaded image from the internet to leave a review, which is completely wrong. If you are an educated person, properly raised by your parents, I think you wouldn't act so childishly and immaturely. Therefore, we request that you clearly state your identity: Have you used our services before? What is your full name? If you have any private matters, you can contact our hotline directly at 0939263896. However, feedback and suggestions are key to our business. If you do not cooperate, and we find out who you are... You will be held fully responsible under the law for any statements that damage the reputation and credibility of our company. Please take note.
The dental clinic is clean, the doctor and staff at the clinic are very nice. My friend and I came to have our teeth cleaned and were very satisfied because the doctor cleaned carefully and the price was reasonable 😍 …
Reply from the clinic
Thank you very much, ma'am. We hope to see you again when you return to Vietnam.
Beautiful teeth, beautiful smile. All thanks to Cercon family dentistry. Thank you very much. 10 years of durability.
Reply from the clinic
Thank you, Auntie. I wish you abundant health and that you always have such a radiant smile!
Amazing Dentist, i had Emergency repair and finally i could eat some food.
Reply from the clinic
Yes. Thank you. We are honored to welcome you. Elegant boy and man.
Doctors and staff are enthusiastic and cheerful. Clean dental clinic. Good customer care and consultation.
Reply from the clinic
Thank you very much, ma'am. We wish you and your family happiness and joy. We hope you will always be a trusted choice for you and your family.
The dental clinic offers good service and is clean. The doctor is very helpful and I'm very satisfied with my dental work.
Poor quality dentistry, poor hygiene, hasty consultation and quick money making, cheap porcelain teeth come with low quality,
Reply from the clinic
Excuse me, sir, who are you? According to our check, we don't find any patient information about Tran Van Nhien. Therefore, it's possible that you used a fake or fraudulent account, or intentionally made a malicious review, or that you are engaging in unfair competition with our dental clinic. As shown in the attached image, you used a downloaded image from the internet to leave a review, which is completely wrong. If you are an educated person, raised properly and respectfully by your parents, I think you wouldn't act so childishly and immaturely. Therefore, we request that you clearly state your identity: Have you used our services before? What is your full name? If you have any private matters, you can contact our hotline directly at 0939263896. However, feedback and suggestions are key to our business. If you do not cooperate, and we find out who you are... You will be held fully responsible under the law for any statements that damage the reputation and credibility of our company. Please take note.
The service and advice here is very sincere and dedicated.
Reply from the clinic
Thank you for trusting and using our dental services. Your trust and support are the motivation for our dental clinic to continuously improve and provide our customers with the best possible service experience.
The doctor was enthusiastic and meticulous in his examination, clearly explaining the problems and prices before doing anything. The clinic was clean. I was very satisfied with the quality of service here and will continue to use the services.
Reply from the clinic
Thank you for trusting and using our dental services. Your trust is the motivation for us to continuously provide even better service experiences.
The doctor and staff were very enthusiastic. Thank you, doctor, and I wish everyone good health.
Reply from the clinic
Thank you for trusting and using our dental services. Your trust and support is the motivation for the doctor and all staff of the dental clinic to strive and do better every day.
Very clean and professional dentist. I would have no problem recommending them if you are in Ho Chi Minh
Reply from the clinic
Yes. Thank you. We are pleased to welcom and serve you.
The dental work was excellent, the dentist was gentle and dedicated, and the clinic was clean.
Reply from the clinic
Thank you. Your feedback is the most practical encouragement for us. If you are satisfied, please tell everyone, or if you are not satisfied, please tell us.
The doctor provided enthusiastic advice and the staff were excellent.
Reply from the clinic
Thank you. Feedback is essentially an invitation to encourage the team to work together and strive for improvement.
The clinic is cheerful and enthusiastic. Everyone is smiling throughout the procedure. It feels like family. I really like the way the doctors and nurses here are. They are gentle, provide thorough advice, and are very dedicated and meticulous. Thank you very much, Family Dental Clinic.
Reply from the clinic
Thank you so much, ma'am. Your work has made us feel younger. Your feedback is truly encouraging.
The dentist is reputable. The dental clinic is clean. The prices are affordable and the quality is good. I've been getting my teeth done here for 8 years and it's great.
Reply from the clinic
Dear Dental Clinic, thank you. Your review is the best encouragement to the Dental Clinic team. Wishing you and your family good health and peace.
The doctor and nurses are lovely, the doctor is very skilled, and the teeth are beautiful!
Reply from the clinic
Yes, I thank you for your trust and giving us the opportunity to serve you. I hope that Gia Dinh Dental Clinic will be a reliable address for you as well as your family, friends and acquaintances. Do not hesitate to tell everyone about us.
Very good service and price dental cleaning want to go back again
Reply from the clinic
Yes. Thank you very much.
Excellent service, the doctor provided thorough consultations and kept in regular contact for my routine dental check-ups.
Reply from the clinic
Thank you, sir. I wish you and your family a happy new year filled with good health, prosperity, peace, and success in all endeavors.
Good and dedicated doctor, very good customer service staff. Will come back again.
Reply from the clinic
Thank you. Wishing you and your family a prosperous new year. May everything go well.
This morning I went to the clinic, from the consultants to the doctor, everyone was enthusiastic. This was also the first time I had my teeth cleaned. The doctor always asked if I had any pain, remember to tell him. You should experience it, everyone.
Reply from the clinic
Thank you. We hope that we will always be a trusted source of information for you, your family, and everyone else.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Nha Khoa Gia Dinh Cercon.
Ask on WhatsApp