Patients
Reviews of Nha Khoa Gia Dinh Cercon.
Ho Chi Minh City, Vietnam. 77 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Nha Khoa Gia Dinh Cercon is a small Facebook-based clinic in Binh Thanh with a loyal local following but recurring complaints about overpriced services and inconsistent staff conduct. Treatment outcomes are mixed, with multiple reports of fillings failing within a year and a root canal case that required follow-up implant work due to inadequate post-treatment guidance. The 99k VND scaling promotion attracts walk-in volume but upsells and extra fees erode trust.
Authenticity
7/1077 reviews, 4.62 avg, no manipulation signal. Mix of loyal regulars and genuine complaints about overpricing and rude staff.
Treatment quality
6/10Fillings fell out 7-8 months post-treatment; root canal ended without crown advice leading patient to need implant later.
Cleanliness
7/10No specific cleanliness complaints in reviewed sample. Facility appears functional. No infection or sterilization concerns raised.
Team
6/10Dr. Tai named positively by some. Rude staff reports from multiple 1-star reviewers. Appointment missed without apology. Inconsistent patient handling.
Price value
5/10Gap fillings quoted 1.8M VND vs 500k-700k at nearby clinics. Extra 150k anesthesia fee added during scaling. Warranty limited to 3 months.
Tourist suitability
6/10Binh Thanh inner HCMC, PRIMARY zone. Facebook-only online presence, no English website. Rude-staff and overpricing complaints reduce tourist reliability.
What comes up well
- Binh Thanh location, accessible inner HCMC
- 99k VND scaling promotion draws walk-in traffic
- Some long-term loyal patients praise Dr. Tai
- No-upsell noted in a subset of positive reviews
Points to weigh
- Fillings fell out within 7-8 months; 3-month warranty only, refused repair
- Gap fillings priced 1.8M VND vs 500k-700k at comparable clinics
- Rude staff and missed appointments without apology across multiple reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 77 reviews
Dedicated consultation, excellent service. The doctor speaks gently. This is where I take care of my own and my family's dental health.
Reply from the clinic
Yes. Thank you for your encouragement. I wish you and your family always have wonderful experiences when visiting Family Dental Clinic. 🥰🥰
I've been getting my teeth checked here since 2016. Although the ownership has changed, my records and dental warranty information are still on file. I get my teeth cleaned every 6 months. The price is 150k VND per visit (with a discount for returning customers), while the listed price is 250k-300k VND. Because I get my teeth cleaned regularly, I don't have plaque buildup or tooth sensitivity. Any…
Read the rest of this review
cavities are filled immediately. Don't let cavities get worse, as they can damage the pulp, cause tooth decay, and lead to bad breath.
Reply from the clinic
Thank you for your comments. We will try to improve further.
It's terrible that even after getting fillings multiple times, the tooth still aches and hurts... I'm shocked that they can even open a clinic doing that.
Reply from the clinic
Yes. I don't know how much pain you have. Is it better? Can you give me your name so I can contact you?
The doctor is thorough, enthusiastic, and attentive, and the price is good 😁😁 …
Reply from the clinic
Thank you, sir.
The doctors and nurses were enthusiastic and friendly. I will definitely recommend this place to my friends 💜 …
Reply from the clinic
I love you so much, sister.
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