Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
The doctor was enthusiastic and helpful, and the staff were lovely.
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
There was a disappointing service. Due to language barrier between the Physician and me. There was further misunderstandings. However, Vy from reception took note of my problem and was kind enough to refund my fees. I appreciate the integrity of the hospital.
Reply from the clinic
Thank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
Good dentistry, ok service, just got braces here, the receptionists are very attentive
Good service, enthusiastic staff, Mr. Duong, Mr. Son, Mr. Lung are friendly and cheerful, gentle orthodontics
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again next time!
Mr. Son and Ms. Thuy are cheerful, friendly and enthusiastic.
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you again!
The management system is terrible; they ask guests to scan a code to get a number, but the receptionist lets acquaintances in first.
Reply from the clinic
Dang Luu Dental Clinic sincerely thanks you for your feedback. For any comments or questions, please contact our hotline at 18006578 for prompt assistance, or provide your case number or full name so we can check and provide appropriate treatment for your situation. Thank you and we look forward to your continued support and feedback!
Ms. My provided good support and advice. Dr. Trinh clearly explained the method and treatment regimen.
Cheerful, enthusiastic 10 points 10 stars always, Mr. Nhat is enthusiastic, cheerful
The staff were lovely, enthusiastic, and attentive. The doctor took care of each person, provided thorough consultations, and gave detailed instructions after the examination. No soliciting for additional services. The space was spacious. Highly recommended.
Reply from the clinic
Thank you for your trust and for using the services at Dang Luu Dental Clinic. We look forward to serving you again!
Mr. Cong is a solid, dedicated and skillful worker. Ms. Nhi is a very enthusiastic and dedicated consultant. Vote for Mr. Cong and Ms. Nhi 5 STARS!
The dentist was very attentive, and the dental clinic was clean.
Dr. Trinh is gentle, follows the original plan, Mr. Cong is enthusiastic
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again.
The service was good, and everyone here was very enthusiastic and friendly.
I've been undergoing orthodontic treatment here for about 6 months. My main orthodontist is Dr. Le – gentle and dedicated. My assistants over the past time have been Ms. Thuy and Mr. Cong, both lovely and attentive. The receptionists are also very nice. I hope that you can schedule appointments efficiently so that the doctors and assistants aren't overwhelmed. *Update after 7 months: Dr. Trinh…
Read the rest of this review
h examined me and suggested adjustments, after which another dentist performed the treatment.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of orthodontic services at Dang Luu Dental Clinic. We look forward to serving you again!
Great clinic, highly specialized doctors, Dr. Oanh made me feel comfortable at all, Mr. Thuan supported enthusiastically
Mr. Thuan is friendly, cheerful and sociable. Doctor Le takes care of me enthusiastically. 10 points for a classy clinic.
The staff were attentive and caring, and the doctor was lovely. Ms. Duong was very kind and attentive; I was very satisfied and will continue to use the services here!
I recently had my braces fitted here. I was examined by Dr. Le and Dr. Trinh, two highly qualified doctors who provided thorough advice. Ms. Thuan was also very helpful and answered many of my questions. I highly recommend this place to everyone!
Reply from the clinic
Response from the owner Edited 3 months agoThank you for choosing Dang Luu Dental Clinic for your orthodontic treatment. We look forward to serving you again in the future.
The service was attentive, the doctors were dedicated, and they clearly explained each step of the treatment. The clinic was clean, and the staff were friendly.
The dental clinic is clean and beautiful. Dr. Khang is highly skilled and dedicated. Dr. Thuan supports me very well.
I'm currently getting braces here, and the staff and doctors are very helpful and enthusiastic in answering my questions. The doctor is gentle and makes the process pleasant.
Excellent dental clinic, Dr. Trinh is highly skilled, and Mr. Thuan is very enthusiastic.
I got my braces here. The staff here are so nice to talk to. Celebrating March 14th, 2026, my braces treatment. Hopefully everything will go well ❤️
I just got my braces fitted. The staff and dentist at the dental clinic were lovely. I have beautiful teeth now 🙏 …
Reply from the clinic
Thank you for trusting and using the services at Dang Luu Dental Clinic. We look forward to serving you again!
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