Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
The dental clinic is very clean, the staff is very attentive, Dr. Trinh is very dedicated, the Japanese staff is gentle and thorough.
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
My girlfriend brought me here for a check-up, and I was so impressed that I decided to get my teeth done right away. I'm feeling very happy with the results. Thank you everyone!
Reply from the clinic
Thank you for your trust and for using the services at Dang Luu Dental Clinic. We look forward to serving you again!
I find that the braces at this dental clinic are very effective, the price is reasonable, the staff is cheerful and very good. Mr. Son is cheerful and enthusiastic.
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you next time!
I'm undergoing orthodontic treatment here, and right now I'm on the verge of despair.
Reply from the clinic
Thank you for your comments. For any feedback, please contact 18006578. Please provide your case number or full name so that we can handle it for you. Best regards!
I am very satisfied with the dental service, Mr. Nhat is very dedicated in doing my orthodontics. I feel very comfortable using the service here.
Reply from the clinic
Response from the owner Edited 3 months agoThank you for trusting and supporting Dang Luu Dental Clinic for your orthodontic treatment. We look forward to serving you again next time!
The doctor was attentive and friendly, and the facility was modern and clean.
Mr. Son does teeth well and takes care of them enthusiastically ❤️
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again next time!
Dedicated dentistry, attentive doctor, Mr. Son is cheerful, enthusiastic, painless
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
Good service, Dr. Hue Tram, Dr. Trinh and assistant Thuy are very nice
I took my sister to see a dentist here around 2016. When the dentist didn't take an X-ray, he just examined her normally and said her tooth was okay. Then he filled it for her. Now it hurts and after taking an X-ray, it was discovered that the root canal was not completely removed. Any hard filling can lead to tooth extraction. I hope you guys go to a reputable dentist. The dentist is so rude…
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and inexperienced that all your teeth are lost.
Bright, clean space, dedicated and professional medical team. Will recommend you here.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic's dental services. We look forward to serving you again!
5 star reviews here are mostly seeding, sincerely advise that if dental clinics want to survive for a long time, they should put their heart into their profession, work should ensure the rights and responsibilities to customers, too vague about the team of doctors, staff as well as the quality of service is not guaranteed. from braces, root canal treatment, fillings,... I have done it here and…
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will never do it again
Reply from the clinic
Thank you for your feedback. For any further comments, please contact 18006578. Please provide your case number or full name so we can process your request accordingly. Thank you!
Attentive service, very dedicated doctor. As for me, the assistants are very cute. Especially Mr. Nhat is 10 points delicate, super cute and very dedicated!
Extremely professional, dedicated, excellent, well-trained consulting team. Very good service.
Absolutely amazing! I've never experienced such dedicated service before. I'll definitely be back regularly.
I have a good experience with dentistry, dedicated doctor, Ms. Thao is gentle and painless. Will recommend friends and relatives to come here 🫶🏻 …
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you again!
Good service, Mr. Cong is gentle and the doctor is cute.
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