Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
Excellent service, 100 points! Mr. Son did the orthodontic treatment gently and cheerfully.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
clean and reputable dental clinic Ms. My is a dedicated and enthusiastic consultant Ms. Thuy is gentle and talks nicely I will come back for a long time
Ms. Thuy and Mr. Lung are very enthusiastic And Ms. My is very cute in her advice
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
The staff are dedicated and professional. Doctor Trinh is gentle. Assistant Lung Duong is cheerful and enthusiastic.
The doctors are highly skilled, and the consultants are very helpful.
Reply from the clinic
Response from the owner Edited a month agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
The service is very fast, neat and tidy. Friendly and cheerful from Mr. Thuan.
The dental clinic is great, and Thuận is friendly and cheerful.
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you again!
Good service, Dr. Trinh examines/consults well, Mr. Nhat is cute and enthusiastic!!!
Reply from the clinic
Response from the owner Edited a year agoThank you for your trust and support of our dental clinic. We look forward to serving you again!
Nhi's staff is enthusiastic and attentive. The doctor is dedicated and attentive, providing a clear and affordable treatment plan. Will come back a second time.
The service here is very good, the doctor is dedicated, Nhi's staff is enthusiastic in supporting. Will come back.
Nhi's staff is enthusiastic, the doctor is attentive and thoughtful. Will come back many times.
The staff member Nhi was lovely, enthusiastic, and attentive. The service was excellent.
I'm a customer at the dental clinic at 34 Phan Dang Luu, Binh Thanh. I give a +100,000 rating to the consultants here! They're super enthusiastic and incredibly cute. Everyone is lovely. I received advice on orthodontic methods and prices that suited me from the specialist doctor and the consultants. I think it's great! The clinic is clean, the facilities are top-notch, and the air conditioning is…
Read the rest of this review
nice and cool right from the waiting room. However, it gets a bit crowded on weekends, so if you go during the week, book an appointment in advance to avoid waiting! 🫶🏻
Dr. Trinh is beautiful, kind, and highly skilled. Dr. Kieu Oanh is gentle, beautiful, and provides a smooth experience. Yen Linh is the manager, very enthusiastic and attentive. The receptionists are all beautiful and gentle, and the assistants are very good. However, I noticed the clinic doesn't have any female assistants.
The doctor is very skilled. The staff member, Thuan, provided enthusiastic advice.
The place was clean, and the staff were very helpful. 10/10! 🥰 …
The dental clinic is great, the doctor is very helpful, and Mr. Thuan provided excellent support.
The doctor examined me thoroughly and quickly. I didn't have to wait long for my follow-up appointment. Ms. Thuy's work was painless (in my personal opinion compared to others). You can request whichever assistant examines or treats you; I recommend Ms. Thuy.
Good customer service, the staff are super cute and enthusiastic
Doctor Trinh examines and consults well, Mr. Nhat works gently
Good facilities Professional team of dentists Mr. Son is cheerful and enthusiastic
Reply from the clinic
Thank you for your trust and support of our dental clinic. We are happy to serve you next time.
The dental clinic is spacious and airy, and Ms. My was very friendly and enthusiastic in her consultations. I highly recommend everyone get their dental work done here!
Top-notch dental clinic, a perfect 10/10 for your back support staff.
Doctor Trinh is very enthusiastic in examining and consulting. Mr. Nhat is gentle and takes good care of customers.
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