Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
Mr. Son was enthusiastic and cheerful; even though I arrived past working hours, he still helped me. The receptionist was also very lovely.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
Dr. Trinh's examination was excellent, and Dr. Nhat was super friendly and cheerful.
I'm incredibly disappointed with my experience at this dental clinic. The service was so bad that I feel compelled to warn others to avoid making the same mistake I did.
Reply from the clinic
Thank you for your comments. For any feedback, please contact 18006578. Please provide your case number or full name for further processing. Best regards!
The consultant was super enthusiastic and the procedure was very gentle, not painful at all. 10/10!
The service was quite good, although I had to wait a little while. Doctor Thuy did a great job, being gentle and not painful.
Wow, I've researched many dental clinics before deciding on braces. Honestly, I didn't initially intend to get my braces at Dang Luu Dental Clinic (because it was only recommended by a friend; I hadn't seen any advertisements on social media). But I have to say, I changed my mind after consulting with Ms. Yen Nhi! She's incredibly enthusiastic and takes excellent care of her clients. Firstly,…
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, regarding price, compared to the current market average, Dang Luu offers quite favorable prices. You could spend the same amount at other dental clinics, but at Dang Luu, you'll get much more in return. (Based on my research from several other clinics.) Secondly, regarding the professionalism of the staff. I'm not a dentist, so I can't really judge, but I can give Ms. Nhi a good opinion. She's super sweet and supportive. The other receptionists were just as enthusiastic. Thirdly, here's what I felt during and after getting my braces fitted. People say getting braces fitted is very painful, etc., and I was scared too. But Dr. Cong and Dr. Le were very dedicated, gentle, and super nice to talk to. Dr. Cong was incredibly dedicated; there's nothing to complain about at all (you can probably tell what he looks like from the picture below 😍). Overall, thanks to their skills, I didn't feel any pain, discomfort, or dissatisfaction at all.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of orthodontic services at Dang Luu Dental Clinic. We look forward to serving you again!
The dental work was quick and efficient; Dr. Trinh and Dr. Nhựt were gentle and kind.
The house is clean and tidy, Ms. Trinh is lovely, Mr. Son is cheerful and enthusiastic, and Ms. My is also lovely and enthusiastic.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for trusting Dang Luu Dental Clinic. We look forward to serving you again!
The dental clinic is clean and beautiful. Ms. My is friendly. Mr. Cong is a lovely and gentle dentist.
The staff were super nice, and My was very helpful.
Mr. Duong, Mr. Lung, Ms. My, and Ms. Nhi provided incredibly enthusiastic support, 10 out of 10.
I was very satisfied with my experience at Dr. Oanh's clinic. She was extremely dedicated, gentle, and clearly explained each step of the treatment. I felt very reassured being cared for by her. A special thank you to her assistant, Nhat – always cheerful, attentive, and very supportive throughout the treatment. Both of them were very professional and friendly, making me feel comfortable and at…
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t home. I will definitely return and recommend her clinic to my family and friends!
Sparkling 🥰 The service here is very good hihi …
This dental clinic is very reputable. Everyone is friendly and enthusiastic. I will bring my family here for treatment.
We've scheduled an appointment, but we always keep the customer waiting too long.
Reply from the clinic
Thank you for your feedback. For any further comments, please contact 18006578. Please provide your case number or full name so we can process your request accordingly. Thank you!
The doctor gave a great consultation, and the Japanese doctor was very friendly ❤️❤️
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again next time!
Doctor Trinh examined and consulted enthusiastically, Mr. Nhat worked gently and thoughtfully.
Dr. Oanh Binh Thanh branch has 10 points but 🫰 …
The clinic is clean and the staff are helpful (Technician: Cong).
Doctor Trinh and the receptionists are cute ❤️ Mr. Nhat is cheerful and humorous, making everything smooth
Excellent service, Ms. Nhi and Ms. Uyen were very helpful with their advice, the security guard was also very enthusiastic :>, Mr. Nhat and Mr. Cong did the orthodontic treatment without pain.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your orthodontic treatment. We look forward to serving you again!
The doctor is enthusiastic, the service is good, Ms. Thuy is cute and gentle.
Excellent dental clinic, comfortable braces, Mr. Thuan is friendly, Mr. Duong is enthusiastic.
Great dentistry, Dr. Trinh pulled out wisdom teeth without any pain, Mr. Thuan was very enthusiastic in supporting.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your wisdom tooth extraction. We look forward to serving you with other services in the future.
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