Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
Excellent service, the staff here are lovely. The staff member named Nhật is incredibly attentive and charming.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
The staff are lovely and enthusiastic, and the doctors are very dedicated and caring.
I had all four of my wisdom teeth extracted here, and thankfully it went quite smoothly. The doctors and nurses were very caring, and Ms. Thuy and Mr. Cong were very gentle.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your wisdom tooth extraction. We look forward to serving you again in the future.
Dr. Trinh is lovely and provides thorough consultations and examinations, while Dr. Nhat is gentle in his work.
I have been here for 7 months with braces. Le did a very attentive and thoughtful job. The receptionist was enthusiastic and the assistants were very cute.
Dr. Oanh's fillings were smooth and painless, and Thao's scaling was gentle. Ms. My provided enthusiastic advice.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for trusting Dang Luu Dental Clinic's teeth cleaning and filling services. We look forward to serving you again!
Today I had my teeth cleaned by A Duong very gently and comfortably.
Reply from the clinic
Response from the owner Edited 4 months agoThank you, Ngoc, for trusting Dang Luu Dental Clinic's teeth cleaning service. We look forward to serving you again next time!
I'm getting braces here and everyone is cute and enthusiastic, especially the assistant Cong. The service is okay, the filling and scaling are painless.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of orthodontic services at Dang Luu Dental Clinic. We look forward to serving you again!
My sister takes care very enthusiastically, 10 points is not available but
A highly reputable dental clinic, with a clear treatment plan and 10/10 service.
Ms. Giáng My provided enthusiastic advice and took good care of me.
I am satisfied with the dental service. Mr. Cong performed the dental work very gently and professionally.
The service experience was great; the receptionists and customer service staff were enthusiastic, and the assistants were very helpful.
Dr. Tran is cheerful and enthusiastic, Mr. Nhat is gentle.
Terrible service, a truly unsatisfactory experience. The staff and doctors were completely unprofessional. Patient care was inadequate.
Reply from the clinic
Thank you for your feedback. For any further comments, please contact 18006578. Please provide your case number or full name so we can process your request accordingly. Thank you!
I'm getting braces here. The dental office is clean and beautiful. The staff is friendly. The assistant in charge of my case is super friendly. If you have braces, come here.
The sales assistants were very enthusiastic, and there were quite a lot of customers. Many promotional offers were available.
Dr. Thuy gave thorough advice and was gentle, while Ms. My gave lovely advice.
The staff were friendly and enthusiastic, and the doctor provided thorough advice.
Doctor Trinh provided enthusiastic and dedicated examination and consultation, and Mr. Nhat handled the procedure gently.
The dentist's skills are terrible. My family spent tens of thousands of dong on braces for 5 years without any results, and then finally they diagnosed implant surgery, blah blah blah, basically just trying to make money. The X-ray showed there were no tooth roots, so they couldn't pull the teeth. I went to another dental clinic, and they took X-rays showing the roots clearly. Maybe the dentist…
Read the rest of this review
t here bought their degree or is severely nearsighted and couldn't see that. At another dental clinic, they pulled the teeth for 2 weeks, and now after 2-3 months, they're already out. Everyone should consider the dentist's skills here and do thorough research.
The Vietnamese staff is enthusiastic, Dr. Kieu Oanh is gentle, and the Japanese technician is also very dedicated.
Mr. Lung was cheerful. Ms. Thuy was enthusiastic. Ms. My provided clear advice. The staff were friendly.
Excellent service, guaranteed quality, and health safety – everyone should come and experience it!
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