Patients
Reviews of Nha khoa An Định.
Quy Nhon, Vietnam. 60 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Quy Nhon cosmetic dental clinic. Named specialists: Dr. Thao (porcelain veneers, extractions), Dr. Lam, assistants Ngoc and Thinh (tartar removal). English spoken confirmed (Russian visitor Дмитрий Сметанин). Two independent 1-star orthodontic failures: NHI Y and Tun Tun both describe same systemic issue — no fixed assigned orthodontist, different doctor each visit, no monitoring schedule, braces removed with gaps remaining. Treatment quality reduced by Medium -2. Detailed braces journey reviews and satisfying porcelain/extraction outcomes also present.
Authenticity
5/10No website → max 5. 4.72 rating with 2 visible 1-star negatives — no near-perfect deduction. Reviews include detailed narratives, named staff, foreign visitor. Score: 5.
Treatment quality
5/10Porcelain veneers, extractions, cleaning — praised. NHI Y (1-star): braces promised 4yr with appliances, ran 2yr without devices, different doctors each visit, removed with gaps remaining (Medium -2). Tun Tun (1-star): same systemic pattern — no schedule, no monitoring, teeth shifted post-treatment (corroborates Medium -2). Score: 5.
Cleanliness
7/10Clean, modern clinic consistently described. Comfortable space. Score: 7.
Team
6/10Dr. Thao named positively for gentle consultation. Ngoc and Thinh named for painless cleaning. Systemic failure: no assigned orthodontist across multi-year cases, no monitoring protocol. Score: 6.
Price value
6/10Reasonable prices confirmed. Clear cost communication praised by family visitors. Score: 6.
Tourist suitability
5/10Quy Nhon secondary tourist hub baseline 4-8. English spoken confirmed. Russian visitor confirmed. Viet Le returns each visit to Quy Nhon. Score: 5.
Points to weigh
- Two independent 1-star orthodontic failures: no fixed doctor, no monitoring schedule, braces removed with teeth gaps remaining — systemic clinical oversight failure
- NHI Y: full payment charged despite incomplete braces results; clinic removed braces with gaps still present
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
The dental clinic is clean, the receptionists are friendly, and the dentist is very helpful. I will definitely come back and recommend this clinic to my friends.
The doctors and staff are enthusiastic and friendly. I will continue to have a positive experience at this dental clinic.
The dental clinic was clean and the staff were enthusiastic.
Returning here again, I wasn't disappointed. The teeth cleaning was painless and without any discomfort. The staff were friendly, enthusiastic, and very helpful.
Came to get my teeth done but sat waiting without anyone asking me anything. There were a lot of staff but they didn't know how to ask customers. It was my first time working at An Dinh and I didn't know anything and no one gave me instructions. The receptionist was just 4-5 people talking together and not focusing on work. The customer service was so bad.
Reply from the clinic
First and foremost, An Dinh Dental Clinic would like to sincerely apologize to you. An Dinh Dental Clinic sincerely thanks you for your feedback on your first experience with us. We have taken your feedback into consideration and will review our services to ensure your next visit will be even more enjoyable and satisfying. Thank you very much.
Very boring experience, vague advice, not addressing the issues the patient wants to know
Reply from the clinic
An Dinh Dental Clinic sincerely regrets your less-than-ideal experience. To assist and resolve the issue promptly, please contact us via hotline 0974 812 581. We are always ready to listen and support you.
The dental clinic has modern facilities and reasonable prices. The warranty policy is clear; I had porcelain veneers done 5 years ago and the warranty service at the clinic was excellent. They were friendly and welcoming, and there was no charge. Thank you very much to the dental clinic, and I wish them continued success.
The clinic is clean, and the packaging materials are hygienic.
AD Dental Clinic is airy and clean. Patient consultation is very enthusiastic and cheerful. Examination tools are separate for each patient when coming for examination.
Excellent service, enthusiastic and attentive staff; I will definitely come back again!
Interesting experience when visiting An Dinh Dental Clinic. There is a super cute children's dental room. My baby really likes coming here.
Had a great experience because of the care, enthusiasm, thoughtfulness, and dedication from the doctors to the staff here. It is a trustworthy place to put your trust in.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Nha khoa An Định.
Ask on WhatsApp