Patients
Reviews of New Age Dental Clinic.
Tijuana, Mexico. 446 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
New Age Dental Clinic is a well-equipped Tijuana practice with 10 named specialists, strong border-crossing logistics for US patients, and genuine positive reviews covering implants, orthodontics, cosmetic work, and general care. Several clinic staff responses have been submitted as patient reviews inflating the total count and near-perfect rating, which warrants caution. No formal accreditation was found and individual doctor credentials beyond specialty titles are not published.
Authenticity
5/10Baseline 7: website+named team+50 reviews. Deduct 2: ~6 clinic responses posted as patient reviews inflate count/rating. No verified reviews (0/446). Final 5.
Treatment quality
7/10Baseline 8: multiple named specialists, genuine reviews describe root canals, implants, wisdom teeth, crowns. Deduct 1: 1-star crown failure day-of, manipulation. Final 7.
Cleanliness
8/10Baseline 8: multiple genuine reviews cite very clean, modern facility, new equipment, ceiling TVs. No hygiene complaints. No JCI so no floor boost. Final 8.
Team
7/10Baseline 7: 10 named doctors with specialties on website (prosthodontist, endodontist, implantologist). No university credentials or board certs published. Final 7.
Price value
8/10Baseline 8: transparent upfront quotes mentioned in reviews, accepts US insurance (Aetna, Delta, Cigna, BCBS, MetLife), confirmed ~50% below US costs. Final 8.
Tourist suitability
8/10Baseline 8: San Diego border walk (15 min), US phone numbers, English-speaking staff, WhatsApp coordination, video transport guides, flexible scheduling. Final 8.
What comes up well
- 10 named specialist dentists including prosthodontist and endodontist
- Accepts US insurance: Aetna, Delta Dental, Cigna, BCBS, MetLife
- 15-minute walk from San Ysidro border crossing with video guides
- Digital smile design, digital X-rays, modern facility in high-rise building
- Transparent upfront treatment quotes confirmed by multiple reviewers
Points to weigh
- ~6 clinic staff responses posted as patient reviews inflate rating and total count
- Crown failed within 2 hours of placement per 1-star review; patient confused with another patient per separate 1-star review
- 0 verified reviews out of 446 total; no published doctor university credentials
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 446 reviews
Great kindness to kids and covered by insurance. Appointments always available and quick service.
Reply from the clinic
Thank you very much for your visit and your confidence in us, it is a pleasure to have you as a patient. Regards Marcela
Loved my cleaning procedure and my doctor, Jaqueline, she took all the time to explain everything and was very attentive to all my issues throughout the appointment. She also recommended a treatment plan and was super professional, welcoming and kind. Great experience!
Reply from the clinic
We are happy you had a good experience with us Elena -Maria
A huge thank you to the doctor and her assistant! I forgot their names, but they were there this Friday at 9:00 AM. They were very kind and attentive. They explained the entire process and answered all my questions. …
Reply from the clinic
Thank you so much, Natalie! 😄🦷 We really appreciate your feedback, we're so glad you had a great experience, and we hope to see you again 💙 -Margarita :) …
I was very nervous coming in for wisdom teeth removal but the doctors here were very helpful and informative.Will come back again
Reply from the clinic
Thank you so much Leslie! We will be happy to see you again :) - Margarita
I had an excellent experience at New Age Dental Clinic. From the very first moment, the staff was incredibly friendly and professional. The dentists are highly qualified, explain everything clearly, and make you feel comfortable. The …
Reply from the clinic
Thank you so much for your comment, Maria Jose : Sincerely, Estefany
From the moment I arrived, everyone was very attentive to me. Dr. Azalea and Maria treated me very well, answering all my questions about the procedure I had done and giving me recommendations for maintaining good dental hygiene.
Reply from the clinic
We are very grateful for your feedback and are delighted you had such a pleasant experience. We hope to see you again soon. Best regards, New Age Dental - Maria
I love New Age Dental! They are located very close to the Mexican boarder and I could see the tall New City Medical Plaza building from where we entered! I’m from the states and decided to have my wisdom teeth extracted here after extensive …
Reply from the clinic
Thank you so much for your comments Jacqueline We hope to see you again soon - Mayra
Excellent service and attention from all the doctors and staff. They made scheduling appointments very easy and explained everything very clearly. I highly recommend them; it's an excellent dental office.
Reply from the clinic
Thank you so much for your lovely comment! 😊 We're glad to hear you had a positive experience with our team. We strive to provide clear, accessible care with the best possible service. We'll be happy to … More
I had an amazing experience! I had a consultation for Invisalign and a follow-up appointment for dental fillings. The office is very clean. The staff is extremely professional and friendly. I toured multiple dentists in TJ before deciding on New Age Dental and I would 100% recommend.
Reply from the clinic
Thank you very much for your review Gena ! We appriciate you ! Sincerely Estefany
I was nervous about coming down to TJ for dental work but I can’t say enough amazing words about the team and experience so far with entire crew at New Age. I originally was interested in veneers but they have guided me in a much better …
Reply from the clinic
Thank you so much for such a detailed review Heather ! Sincerely Estefany
New Age Dental was on my shortlist of clinics I was researching in TJ before committing to one. I had a bad toothache one morning and I ended up calling all 3 clinics on my list, and New Age was able to see me almost immediately. I saw Dr. …
Reply from the clinic
Brandom thank you very much for your comments, it's a pleasure for us to serve you always, best regards Marcela
By far the best experience I had with the dentist! After she got done cleaning my teeth, she explained to me thoroughly on what needed done and why I had some issues going on. Staff in the front was also friendly and the environment was clean.
Reply from the clinic
We are very pleased that you had such a great experience with us, we look forward to seeing you soon, best regards New age dental
Hello I decided to call for information and I was fortunate enough to get a response from Jacobo. He's a very professional person who explains things very well. Blessings
Reply from the clinic
Thank you so much for your comments, Jamileth! We are here to serve you, and we hope you can schedule a visit soon.
I had a great experience with Dr. Jessica and the full team of amazing specialists at New Age Dental. Advance Communications and pricing from Stephanie and team were also excellent. …
Reply from the clinic
Hi Jim we are very happy that you had such a great experience with us, thank you for your visit and your nice comments, best regards Marcela
Excellent service, high quality work, top quality work for great prices if you’re coming from the US
Reply from the clinic
Thanks for your review Michael, hope to see you again soon :) Best regards Marcela
Was nervous about finding the right dentist being relatively new to TJ and first time getting any type of medical / dental treatment outside of the US. Came to New Age Dental after reading stellar reviews and can definitely confirm they’re …
Reply from the clinic
Enrique thank you very much for your words, we are very happy to help you, it is a pleasure to have you as a patient, greetings Marcela
I recently visited this office to begin my orthodontic treatment, and I was warmly welcomed by the entire staff. Everyone was highly professional, and the level of care and service exceeded my expectations. The building and office are …
Reply from the clinic
Kiara thank you very much for your visit and your nice comments, hope to see you again, best regards Estefany
I’m currently getting my braces at New City Medical Plaza and I couldn’t be happier with the results so far! The staff is professional, friendly, and always make me feel comfortable during my visits. Everything is super clean and organized, …
Reply from the clinic
Jason thank you very much for your comments, for us it is also great to have patients like you :), best regards Marcela
Greatest staff and knowledgeable doctors!!!! What more can I ask for! My mother is getting 14 gorgeous porcelain implants! Affordable beautiful and over all the staff is where the heart is!
Reply from the clinic
Linda thank you very much for your visit and the confidence to put your mom in our hands, we love to see your results and the satisfaction on her face! it's a pleasure to attend you. best regards Marcela
Wow 😁 what an incredible experience! New Age Dental Clinic is hands down the best dental clinic in Tijuana. From start to finish, everything was smooth, professional, and way better than old school …
Reply from the clinic
It is a pleasure to welcome you again in our clinic, come back soon :) greetings Marcela
Very professional and great service! Everything was explained throughly and I felt very comfortable. Definitely my favorite dentist experience!
Reply from the clinic
Thank you so much, Alma, for your comment! We really appreciate it! Sincerely, Estefany
Very affordable, high-quality dental work right across the border. Also, the office manager at reception is very lovely and welcoming.
Reply from the clinic
Thank you very much Joshep, It was a pleasure serving you. Marcela
Great place to get dental work. Save money coming to TJ than the US. Cleaning's are done by a dentist, not a hygienist, and USD is accepted.
Reply from the clinic
Thank you for your visit, Kemp. We hope to see you again. Marcela
I came here to get my root canal redone with Dr. Higuera. He and his team (Jacqueline and Margarita) were amazing. They took care of me and made sure I was pain-free.
Reply from the clinic
Thank you very much Rachel! Im glad your experience was pleasent. :) Margarita.
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