Patients
Reviews of Nava Dental.
Los Algodones, Mexico. 53 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 53 reviews
I’m writing this review because I am extremely disappointed. I never take the time to write a review but I feel like if it can help someone else avoid being disappointed it will make me feel better. I was corresponding with the receptionist back in forth about my procedure and was told I would have a response back within a couple days which then turned into a couple weeks all the while I was…
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emailing several times. I kept my cool because I wanted this procedure done so bad so I let a lot slide. But after several emails and 2 phone calls which I was told I would get back to within the next day which obviously did not happen. So I finally called and cancelled my appointment and received no explanation I’m so shocked at the customer service. I will take my business elsewhere and hopefully you won’t experience what I did.
Reply from the clinic
Sorry about the misunderstanding and the delays of your answers, like we mentioned on the last email, hopefully you can make it to your appointment and show how we work, we will respect the same price that we gave you. Again apologizes for everything, have a great day.
Highly educated and talented dentist dr.Ernesto Nava! Root canals, bone grafting, sinus lift, implants all the above I needed to get done! Going from South Dakota for every procedure no fun! But its totally worth the effort! Not to mention it is one third of the price compared to US prices! Top quality work!!!
Reply from the clinic
Thank you, Yelena, for your wonderful feedback! We’re thrilled that you’re pleased with the results of your treatments and the value we offer. We know traveling from South Dakota is no small feat, and we’re glad to hear it was worth it for you. If you need anything further, don’t hesitate to reach out!
I had dental work there a year ago and have been very pleased with them. Very kind and caring dentist, the work has held up well. They came highly recommend to me by family friends and I have recommended them to many people since going.
Reply from the clinic
We’re delighted to hear that you’ve been pleased with your dental work and the care you received, Wendy! It’s fantastic to know that our team has met your expectations and that you’ve recommended us to others. If you ever need any additional services, we’re here for you!
This a very high tech office with the most up to date equipment and procedures. When necessary they practice microscopic dentistry with Zeiss surgical optics, CAD/CAM digital crown equipment, and FOCUS x-ray generator. I recommend them without reservation because the quality of the dental work IE: crowns, implants, etc., are done by brothers, Alejandro and Ernesto Nava Rivas. I'm impressed with…
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their organization, procedures, and skillful workmanship. I come from a family of dentists/oral surgeons who are now retired or deceased. This is quality family business where caring dentists and assistants do their best to accommodate their patients. They are like family. I'm willing to pay a little more for what I consider the best dental offices in Los Algodones.
Reply from the clinic
Thank you for your detailed review, Rollin! We’re honored by your high praise for our technology, procedures, and skilled workmanship. It’s wonderful to hear that you find our family-run practice to be of the highest quality. We look forward to continuing to serve you with the best care possible!
I had posted a negative review about Nava Dental not honoring their warranty on my crown but they decided to make my full crown replacement no charge per warranty. In my post I was talking warranty and did not mention the work Dr. Nava does is excellent and the office has state of art technology, much superior to two dentists I have gone to in Mesa AZ. NAVA dental is not the least expensive…
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dentist in Algodonnes but Dr. Nava only does first class work. Dr. Nava is my dentist in Algodonnes and I plan to get another crown done there in December.
Reply from the clinic
Thank you for updating your review, David! We’re glad that we could resolve the issue with your crown replacement and that you recognize the quality of our work and technology. We appreciate your continued trust and look forward to seeing you for your upcoming appointment!
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