Patients
Reviews of Nava Dental Clinic Phuket.
Phuket, Thailand. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Nava Dental in Rawai is a tourist-focused Phuket clinic with a clearly multilingual front desk, long-term expat patient relationships, and pricing well below European levels. Dr. Fon is repeatedly singled out for honest, gentle treatment. The two notable concerns are an isolated complaint of uvula injury during scaling and a recurring report of appointments running late.
Authenticity
8/10English-language website, 227 Google reviews averaging 4.74, and a long thread of reviews from German, French, English, and expat patients spanning multiple years.
Treatment quality
7/10Heavy positive volume on cleanings, fillings, crowns, root canals, and Invisalign with multiple repeat patients; one 1-star review reports uvula injury from a saliva ejector during scaling, an isolated but serious safety incident.
Cleanliness
8/10Reviewers consistently describe the practice as clean and professional; no broader hygiene complaints across the 50 reviews read.
Team
7/10Dr. Fon is repeatedly named and praised by long-term expat patients; reception lead Sara is recognized for English fluency and one team member speaks German, but full team credentials are not on the website.
Price value
8/10Multiple international reviewers describe pricing as a fraction of European costs, including 30 EUR cleanings and crowns and root canals well below home prices; one French reviewer reports the cleaning price differed from advertised.
Tourist suitability
9/10Strong tourist orientation: Rawai location popular with expats, English and German support at reception, fast pre-arrival booking by email, and consultation often available the day after arrival; no advertised airport transfer.
What comes up well
- Reception speaks English and German; remote pre-trip booking confirmed
- Repeat expat patients across Europe report multi-year trust
- Cleanings, fillings, crowns, root canals all available with English explanation
Points to weigh
- One 1-star review reports uvula injury from saliva ejector during scaling
- Multiple reviewers report appointments running 20+ minutes late
- One review reports cleaning charged above advertised price
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
BEWARE. Awful experience. If I could give no stars I would. I was in a lot of pain with two wisdom teeth, went in and the women were so RUDE, laughing and chatting in Thai language after I spoke, very unprofessional!! I cried not even due …
Reply from the clinic
WARNING FAKE! THIS REVIEW HAS BEEN FLAGGED. We can't find your name in our databased or have you registered as a client of … More
I have been in Phuket 15 years. My last dentist in Patong was fine. But I had a fall out with them over after care. This dentist I found is fantastic great service and friendly staff. Example I …
Reply from the clinic
Hi Simon! Your beautiful words are appreciated. We are so grateful you chose us. Thank you for your kind review! … More
Very friendly, attentive staff who speak great English and provide excellent dental services. This is the place to go if you are in Phuket!
Reply from the clinic
Hi Kaylee, we kindly appreciate your review, as always we strive to provide the best customer service. Thank you for taking the time to post your review. Have a nice day.
Thank you for your 5stars review. We appreciate this a lot.
Reply from the clinic
Thank you for your 5stars review. We appreciate this a lot.
I visited Nava Dental Clinic in Sep 2020 and it was certainly a positive experience for me. The doctors and staffs are very professional, attentive, and kind. The clinic offers a friendly and welcoming atmosphere while being spotlessly …
Reply from the clinic
Thank you for the great review, it means a lot to the team at Nava dental. It is our mission to provide you and all our patients with the highest quality of care. We look forward to seeing you at your next visit.
Very competent, friendly, extremely hygienic, speak German, English, and Thai.... good value for money! Good location! Highly recommended!
Reply from the clinic
Thank you for your great feedback, Peter! We're incredibly pleased that you're so satisfied with our performance.
Thank you for the 5star review,Viktorya. It means a lot for us.
Reply from the clinic
Thank you for the 5star review,Viktorya. It means a lot for us.
Hi, I have been a regular customer and have had a variety of different dental treatment at Nava Dental Clinic over the past 5 years and have never experienced anything other than the upmost professionalism, and customer care from all of the …
Reply from the clinic
Thank you for the great review Ash, it means a lot to the team at Nava dental. It is our mission to provide you and all our patients with the highest quality of care. We look forward to seeing you at your next visit. Best wishes.
I really like it. The doctor gave me really good advice and had a gentle touch. 🥰 …
Reply from the clinic
Thank you very much ;-) Thank you for the great encouragement to continue developing my work.
I visited Nava Dental Clinic after a motorbike accident at which I lost teeth and I needed treatment. First I want to highlight the very friendly and helpful staff and Jenny at the receiption is speaking Thai, English and even German …
Reply from the clinic
Hello Franco, Thank you so much, for your trust and sharing your great experience with us. Apart from success in dental treatment, we try our best to achieve patient 's happiness.
Been a few times and for me it's by far the best dental clinic in Phuket. Service is just great, they make you feel very comfortable. Prices are competitive.
Reply from the clinic
Thank you for sharing your kind review!
Very professional , very clean , very good work ,and the dentists and staff very friendly.. I will give informations to my friends and next year I will come back again for …
Reply from the clinic
Many thanks for your loyalty in visiting us and kindly recommend our clinic. We greatly appreciate your kind words.
Thank you for the excellent treatment. The best pain-free work. Highly recommended.
Reply from the clinic
Thank you for your review, Josef! We appreciate your kind words....
I needed a new denture for my lower jaw and the service at NAVA Dental Clinic was very personalized and professional. From initial consultation and dental treatments, to final fitting of the denture and after care...nothing was hurried or …
Reply from the clinic
Thank you so much! We love your words!
Going to the dentist is never pleasant, even less so when you're in a foreign country, but sometimes we don't really have a choice. I went to this clinic on the recommendation of my Airbnb host for a cavity, and everything went extremely …
Reply from the clinic
Thank you Amy!
Great Dentist very happy with my check up and Scale and polish 👍👍 …
Reply from the clinic
Thank you very much!
Thank you to the entire team and the doctor for their prompt and thorough care. The clinic is impeccably clean. …
Reply from the clinic
Thank you so much for your feedback. We appreciate the kind words!
For me, this dental clinic is the best in Phuket. Since I met this dentist, I haven't had any problems with dental anxiety. …
Reply from the clinic
Thank you very much Mr. Achstaller, we are very pleased with these words.
I made my first appointment before the holidays. I received excellent advice during the initial consultation, and the subsequent work was carried out to my complete satisfaction. Three fillings and two crowns. Thank you.
Reply from the clinic
Thank you, Saemi, for your review. The entire team hopes to welcome you back soon. We wish you all the best. … More
I would give them 6 stars if I could. I had a wonderful experience starting with chatting on FB to getting a root canal. Very professional and friendly. I highly recommend!!
Reply from the clinic
Thank you Adam for your time writing this review for us! We all at Nava Dental appreciate this kind words. See you soon again...
Can only recommend NAVA Dental Clinic in Rawai to everybody living or visiting Phuket. If you are a bit nervous (I am NOT 😎) when it come to drilling and needles💉, …
Reply from the clinic
You are amazing,Michael! Thank you for your kind words and sharing your experience. We are so happy,that you are happy;) We try to provide all of our patients with the same level of service and results as you. We look forward to your next visit!
I travel from Singapore to Use Nava Dental. Its an extremely professional service by an extremely professional team working there! I had several sessions of work done including root canal, crowns, Bridge and fillings changed from Silver …
Reply from the clinic
Thanks, Ellis! We value your feedback. Thank you for being a loyal and awesome patient! It means a lot to us that you travel far to visit us. We look forward to seeing you again, have a great day! Dr Fon & Jenny and Nava Dental Team
They were all very friendly; one of the dental assistants speaks German, which was a great help with my problem. Everything was very clean, and the treatment and consultation were excellent. Now I can enjoy my last days without toothache.
Reply from the clinic
Thank you for your review and we sincerely hope that you will soon be pain-free.
I visited this morning with an abcess under a molar that's been giving me problems for 30 years. I was given good options but chose to pull the tooth. …
Reply from the clinic
Thank you very much for your feedback Khun John,we really appreciate this! See you again for a routine check up.Take care
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