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National Dental Care Newstead

100 Skyring Terrace, Brisbane, Australia

Last audited April 2026 By SmileJet Audit Team How we audit →
4.4/5  · 106 reviews

Why Choose National Dental Care Newstead in Brisbane?

National Dental Care Newstead is a family dental clinic in Newstead, Brisbane, offering general, cosmetic, and emergency services with 7-day operation and multilingual team.

National Dental Care Newstead is a comprehensive family dental practice located at 100 Skyring Terrace in Newstead, Brisbane, Australia. Part of the National Dental Care network established in 2013, National Dental Care Newstead serves the communities of Fortitude Valley, New Farm, and Newstead with first-class dental care delivered in a modern facility. The practice emphasizes accessibility and patient comfort, operating seven days a week to accommodate diverse scheduling needs, and features a multilingual team speaking English, Mandarin, Portuguese, and Urdu.

National Dental Care Newstead in Brisbane is known as "gentle dentists" committed to comfortable, convenient treatment for all family members. Led by Dr. Tom Ryan, the practice employs 11 dental professionals including specialists in various disciplines. The clinic provides a wide range of general, cosmetic, emergency, and specialty dental services including orthodontics, periodontics, endodontics, and dental implants. State-of-the-art technology and equipment support precise diagnosis and treatment. The practice is a preferred provider for major health insurance funds including HCF, Medibank, and NIB, with same-day health fund claim processing through HICAPS.

Treatments & Specialties

National Dental Care Newstead in Brisbane offers comprehensive dental services across all specialties. General dentistry and preventive care services include routine check-ups, professional cleanings, patient education, and oral health maintenance designed to prevent dental disease. The clinic specializes in family dentistry, providing gentle, age-appropriate treatment for children, adults, and elderly patients with varying dental needs and anxieties.

Cosmetic dentistry is a focus of National Dental Care Newstead, with services to enhance smile aesthetics and appearance. Emergency dental care is available to address acute pain, trauma, and urgent dental conditions. Specialist services at National Dental Care Newstead include orthodontic treatment, periodontal disease management, endodontic (root canal) therapy, and dental implant placement. Pediatric dentistry services create positive dental experiences for children, establishing foundations for lifelong oral health habits.

The comprehensive treatment menu at National Dental Care Newstead in Brisbane enables patients to access diverse dental services within a single integrated practice, enhancing convenience and continuity of care.

Technology & Facilities

National Dental Care Newstead operates with state-of-the-art dental technology and modern equipment supporting clinical excellence. The facility features contemporary dental operatories equipped for diagnosis and treatment of complex dental conditions. HICAPS technology enables same-day health fund claim processing, reducing patient paperwork and out-of-pocket expenses at the time of treatment. Digital radiography and imaging capabilities support precise diagnosis and treatment planning at National Dental Care Newstead in Brisbane.

The physical facility at National Dental Care Newstead is designed with patient accessibility as a priority, featuring wheelchair access and free parking. The modern clinical environment reflects the practice's commitment to contemporary dental care standards. The location on Skyring Terrace in Newstead places National Dental Care Newstead within convenient walking distance of public transportation, enhancing accessibility for Brisbane residents across the region.

Why Choose National Dental Care Newstead in Brisbane

National Dental Care Newstead distinguishes itself through exceptional accessibility and patient-centered care. The seven-day operation (including extended Thursday hours until 7pm) accommodates work schedules and family needs that conflict with traditional dental hours. The "gentle dentist" philosophy at National Dental Care Newstead in Brisbane reflects commitment to comfortable, anxiety-reducing care for patients of all ages and dental anxiety levels.

The multilingual team at National Dental Care Newstead—speaking English, Mandarin, Portuguese, and Urdu—enables clear communication and culturally sensitive care for diverse Brisbane communities. The specialist capabilities across multiple dental disciplines mean Brisbane patients can access advanced treatment without external referrals. The preferred provider status with major health insurance funds and interest-free payment plans (up to 18 months) make quality dental care financially accessible at National Dental Care Newstead.

Patient Experience

Patients at National Dental Care Newstead consistently report positive experiences characterized by gentle, professional care in a comfortable, modern environment. The clinic's emphasis on family dentistry and child-friendly approaches creates welcoming experiences across all ages. The accessibility features—wheelchair access, free parking, convenient public transport location—remove barriers to regular dental care for Brisbane patients with varying mobility and transportation needs.

The extended hours at National Dental Care Newstead in Brisbane provide scheduling flexibility for working professionals and busy families. The multilingual team ensures that communication barriers do not impede access to quality dental care for Brisbane's diverse populations. Same-day health fund claim processing and flexible payment options at National Dental Care Newstead enhance financial accessibility, allowing Brisbane patients to focus on their dental health without financial stress.

Location

National Dental Care Newstead is conveniently located at 100 Skyring Terrace in Newstead, a vibrant inner-Brisbane suburb. The Newstead location places National Dental Care Newstead within the service areas of Fortitude Valley, New Farm, and surrounding Brisbane communities. The facility is accessible by public transport with bus stops within walking distance, and free parking is available. The modern clinic in National Dental Care Newstead features a welcoming reception area and comfortable treatment environment designed to put Brisbane patients at ease.

Patient Reviews from Brisbane

4.4

★ 106 reviews

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Teana Ma

March 2026 · ★ 3

I had a bad experience in National Dental Care Newstead and never went back. It’s 2 years ago, but I think I should clear this up. My partner and I both booked an appointment to do an oral clean in 2021 March. A female dentist met me for this appointment, and she didn’t clean my teeth but instead decided to do a full X-ray of all my teeth and used a needle to stick in every single part of my gums. It was so painful! During the needle poking gum check, she pushes me to book in deep teeth cleaning procedure which costs over 2k. In this appointment, dentist didn’t do any oral clean because my teeth is so bad that oral clean won’t work. She also told me Asian tends to have bad teeth (Shocking) !!! Plus my teeth will fall out if not do deep cleaning procedure. At this stage, my partner finished his oral cleaning and waited for me in reception over 30mins. This was a painful visit and I didn’t expect to get stereotyped and pushes to do a procedure for a simple oral cleaning appointment! We both didn’t end up going back to National Dental Care clinic. I go back to my old dentist to do dental cares now and my teeth haven’t been fall out yet without the procedure. Thanks god for that lol

Clinic response ():

Response from the owner 2 years agoThank you for your detailed feedback, I’m very sorry to hear that your previous experience didn’t meet expectations. I have passed this review on to a member of our senior management team as we would like the opportunity to investigate your feedback further. If you would like to provide further details to us, please don’t hesitate to email [email protected].

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Candice Elder

March 2026 · ★ 5

Great practice with good dentists. I've had different ones each time I've visited but all have been professional and capable. On time appointments and work within your budget.

Clinic response ():

Response from the owner 2 years agoThank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment.

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Leanne Campbell

March 2026 · ★ 5

I won’t be going anywhere, the team are all friendly and follow up. They are all very professional and caring

Clinic response ():

Response from the owner 2 years agoWe're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)

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Anna Oprysa

March 2026 · ★ 5

Treatment was very professional ,Matt is very attentively dentist. Thank you.

Clinic response ():

Response from the owner 2 years agoWe're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)

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Cam

March 2026 · ★ 5

Recently had some work done by Dr Mayra, and it was the most enjoyable experience I've ever had at a dentist. I was so relaxed I fell asleep (no gas needed), and that's never happened to me when laying in the dentist's chair! A very caring and thoughtful dentist.

Clinic response ():

Response from the owner 3 years agoThank you for sharing how much you enjoyed your experience with Dr Mayra. We pride ourselves on the quality of our team so we love hearing reviews like yours.

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Keith Braithwaite

March 2026 · ★ 5

National Dental Care have been looking after my teeth since they opened shop, Kieran was my dentist up to the time he moved to the coast, Matt is now my dentist, we are about half way through some complicated work and I must say both these guys are super stars.

Clinic response ():

Response from the owner 3 years agoThank you for sharing how much you enjoyed your experience with our team at NDC Newstead. We pride ourselves on the quality of our team so we love hearing reviews like yours.

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Z

March 2026 · ★ 1

I was disappointed during my recent routine dental examination, clean and x-rays not once did a qualified dentist come in to give me an examination or view my x-rays. In my past visits to this dental practice a dentist would either perform all this work themselves or at least provide a dental examination before or after the clean with a hygienist making sure they have not missed anything during the examination or x-rays. Overall, decent clean but no polish was provided.. friendly staff, but no dentists to be found in this Dental practice.. Edit - Thanks for your reply, and since you're mentioning Alice, I will now refer as such. I am glad Alice is qualified to do such things, however like all other times I have booked an appointment it’s to see an actual dentist and according to your reply Alice is not a dentist. I have never once booked to see Alice or any other type of health provider than a dentist and in fact I always get told "we have booked you in with Dr..." and every time I have booked recently <1.5 years it’s been to see Dr Matt and I was never made aware of this change to see a Oral Health Therapist named Alice. So, no I have not "seen" Alice she has seen me even though I have and always have booked to see a dentist and the past time I was once again booked in to see Dr Matt but nope Alice it is. When my receipt says services provided by Dr Matt... I expect them to be provided by Dr Matt... not a Oral Health Therapist named Alice! Think about it Moreover, I did explain this last time and made it quite clear that I'm there to see a Dentist not a Hygienist or in Alice's case a Oral Health Therapist, and at the least I want a dentist to check everything at the end, so your staff seem to either not be listening to their customers concerns or don't care at all which is a real concern. Reading through your reply of what Alice is qualified to perform and what I had received as an "examination" you have made it much more clearer and affirmed my suspicions of how subpar of a service I received and how terrible my so called "examination" was. So, I will go ahead and amend my rating to reflect the poor service and examination I have received since you have cleared that up for us both. The lack of care regarding my concerns of what I had written in my original review and this past examination service has now reminded me of the following other issues I have had at National Dental Care, Newstead so its only fair I leave the feedback. Regarding Surgery - An awful experience I had at this dental practice in 2019 when I was booked in for a surgery for several months and the surgeon decided to instead go on a holiday without informing anyone or myself to reschedule and I was left without a surgery and date, and I had already taken time off work with zero accountability and the staff didn’t care at all. Regarding Punctuality - Every time I visit this dental practice, they're running late they even once had an emergency and decided to not call me to say "hi, we have had an emergency walk in would it be possible you can please come a little later". Instead, I arrived and had to wait for over an hour to be seen. The patient was already in the chair before I arrived and they only told me the emergency once the dentist was running so late, so they had plenty of time to make a quick phone call prior. Once again, this just shows a lack of customer service and care.

Clinic response ():

Response from the owner 3 years agoHi, Thank you for your feedback. We have referred back to your appointment and found that you saw our Oral Health Therapist Alice who you have seen previously. Alice is qualified to perform Clinical examinations, Radiographs, Diagnosis of dental disease, Treatment plans and fillings. While our practice has many wonderful dentists, Alice was able to complete your examination for this visit. At our Newstead Practice Our Oral Health Therapist Uses the newest Swiss made Airflow Technology for a more comfortable Experience. The treatment does include a polish at the start of the treatment and is quite different to the regular method of polish which Uses a Gritty Paste at the end of Treatment. Our practice Manager will be in contact with you this week to answer any further questions you may have.

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Daniel Maegaard

March 2026 · ★ 1

Terrible service. Received a confirmation email of my appointment, but had it cancelled without notification. Receptionist not helpful and extremely rude. AVOID.

Clinic response ():

Response from the owner 3 years agoHi Daniel, Thank you for providing this feedback, we use reviews like yours to ensure we are continuously improving our practice. A member of our team will be in contact over the coming days to discuss this further. If you would like to share more details about your experience, please don’t hesitate to contact us at [email protected].

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Tony Redwood

March 2026 · ★ 5

A quick and painfree repair to a broken capped tooth. Plus a professional and understanding approach to future care needs. I'll be back.

Clinic response ():

Response from the owner 3 years agoThanks for your review, Tony! We're thrilled that our team left a lasting impression. We look forward to welcoming you back for your next appointment :)

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Angela Hatzifoits

March 2026 · ★ 5

My girls and I have been going to national dental care for over 5 years now . The team at national dental have always made us feel so welcome and always go above and beyond . We are so thankful for you all .

Clinic response ():

Response from the owner 3 years agoThank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.

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National Dental Care Newstead

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★ 4.4 (106 reviews)

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